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<p class="MsoNormal" style="line-height:150%"><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">In this issue:</span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#Freedom" target="_blank"><b><span style="color:#163686;text-decoration:none">Celebrating the Freedom to Read</span></b></a></span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l3 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#Northstar" target="_blank"><b><span style="color:#163686;text-decoration:none">Bridging the Digital Divide with Northstar Digital Literacy</span></b></a> </span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l3 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#Book_Plots" target="_blank"><b><span style="color:#163686;text-decoration:none">Book Plots Explained Poorly</span></b></a></span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l3 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#State_Offices" target="_blank"><b><span style="color:#163686;text-decoration:none">State Offices T</span></b></a></span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#State_Offices"><b><span style="font-size:13.5pt;line-height:150%;color:#163686;text-decoration:none">hat
 Can Be of Help</span></b></a><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l3 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#OR_Doc" target="_blank"><b><span style="color:#163686;text-decoration:none">OrDoc of the Month</span></b></a></span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l3 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><a href="#Trivia" target="_blank"><b><span style="color:#163686;text-decoration:none">Talking Book and Braille Library TRVIA TIME!</span></b></a></span><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li></ul>
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<h1><a name="Freedom"></a>Celebrating the Freedom to Read   <o:p></o:p></h1>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><img border="0" width="499" height="262" style="width:5.2013in;height:2.7291in" id="_x0000_i1027" src="https://mcusercontent.com/91dd1172fce9a235a5e993c03/images/6858ba02-b86e-0409-d365-b422a2fb57ba.png"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">By Tamara Ottum, Federal Programs and Grants Consultant for Library Support and Development Division <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D7d3341ed81%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=f3hWjLMk6eZzXVQxQ0SOGt4t3DiwHQTjafccXJcFkr4%3D&reserved=0" target="_blank"><b><span style="color:#163686;text-decoration:none">Banned
 Books Week</span></b></a> is September 18 – 24, 2022, and libraries are celebrating your freedom to read!  <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Typically held during the last week of September, Banned Books Week celebrates the
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D44eb25ee74%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9OpYz3zM0DllowXqfGU0mIZY4IFy68SXj6zHwaUnY0Y%3D&reserved=0" target="_blank">
<b><span style="color:#163686;text-decoration:none">freedom to read</span></b></a> and spotlights current and historical attempts to censor books in libraries and schools. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">In celebration, teachers, librarians, and booksellers often host Banned Books Week displays, activities, discussions, and events. Many look to the American Library
 Association’s Office for Intellectual Freedom for lists of materials challenged at libraries and schools across the country.  <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">In Oregon, they can also use the State Library’s Oregon Intellectual Freedom Clearinghouse (OIFC), a program that collects reports about challenges to library materials,
 services, and programs in all types of Oregon libraries and schools. The OIFC’s annual reports present a landscape of challenges in our state, and help support the Intellectual Freedom Committee of the Oregon Library Association in their effort to educate
 and support the values of intellectual freedom as dictated in the Library Bill of Rights. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Dd08af2f67f%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Rr%2FzX91JbJhREHqbvJYyE35GOropYGz6mdr%2FxQisHNU%3D&reserved=0" target="_blank"><b><span style="color:#163686;text-decoration:none">Visit
 the OIFC</span></b></a> to learn about challenges to library materials, services, and programs in our state. <o:p></o:p></span></p>
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<h1><a name="Northstar"></a>Bridging the Digital Divide with Northstar Digital Literacy  <o:p></o:p></h1>
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By <a href="mailto:arlene.weible@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Arlene Weible</span></b></a>, Electronic Services Consultant for Library Support and Development Division <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">When policy makers talk about creating digital equity in this country, the focus is often on improving access to the internet. While providing an infrastructure for
 affordable broadband and getting devices into people’s hands are both important to bridging the digital divide, true digital equity can only be achieved if individuals have the skills to use these tools to navigate in the digital world.  <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Library workers are on the front line of working with those who are without the skills needed to operate in our current digital environment. In 2020, State Library
 staff embarked on a strategic initiative to support Oregon libraries in workforce development activities and quickly found that one area of need was more tools to support job seekers to develop and improve their digital skills.  <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D2b57c0a08d%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mtsxtnE51POYNnMUSrN1J8j5MXy2fPJangY0o%2BO8wSw%3D&reserved=0" target="_blank"><b><span style="color:#163686;text-decoration:none">Northstar
 Digital Literacy</span></b></a> was identified as a potentially useful tool to libraries, as it provided assessment tests, online learning modules, and a path for individuals to gain credentials that demonstrate skills to employers. Developed by Literacy Minnesota,
 the tool is based on <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Dc8d7a22340%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wKpYKsHVmO16C1RouFRCFfcs9sGN5qd%2BvirQjLf%2BLKY%3D&reserved=0" target="_blank">
<b><span style="color:#163686;text-decoration:none">digital literacy standards</span></b></a> and provides a curriculum and tutorials to support both self-guided learning as well as informal and classroom instruction.  <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">In June 2021, five libraries (Multnomah County Libraries and the libraries at Portland, Clackamas, Oregon Coast, and Umpqua Community Colleges) joined a pilot project
 to assess how useful Northstar Digital Literacy would be as a tool for assisting libraries with digital literacy activities. The libraries agreed to promote the tool and collect feedback from learners and instructors on its impact on teaching and learning.
 Community college libraries took a particular interest in Northstar, recognizing the need to provide basic digital skills training to students facing barriers due to remote learning. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Launching a new tool while still recovering from the disruptions of the pandemic proved to be a challenge for all pilot participants. As one library described, “The
 timing of implementing Northstar while coming back from remote operations was a challenge for our team. Every department, including our own, was working with limited bandwidth and lots of competing priorities managing details for getting buildings open, staff
 prepared, limited visits to our campuses (due to caution and COVID variants). It was really difficult to get new people to pay attention to new things.” <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Libraries were also challenged to provide support to learners with limited digital literacy skills and/or English proficiency. Understanding that it is time consuming
 to teach digital skills remotely, even with a well-designed self-guided tool, is an important lesson from the first year of this pilot project.   <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Despite the challenges, these libraries are eager to continue the project for a second year. Once they get to know the tool, instructors are happy with Northstar.
 “I am a true believer in Northstar. It is a fantastic vehicle for students of all learning levels. [...] Students seem to really like this module. Most want to know if they can still use it after this term ends. Kudos to Northstar.” <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">With the addition of two participants, Blue Mountain and Central Oregon Community College, libraries participating in the second year of the pilot project will continue
 to promote Northstar with community groups as well as college instructors and support staff. Some participants are finding ways to incorporate Northstar into student support tools, such as this guide to provide basic digital skills instruction to support student
 success <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D25c3c9ddab%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qZb%2Fd4aKjSClU3QGjV2PuZDxe5ZU9XmAj%2B%2B4VL21A5k%3D&reserved=0" target="_blank">
<b><span style="color:#163686;text-decoration:none">Tech @ PCC</span></b></a>. Pilot participants are also eager for the fall rollout of Northstar assessments and learning modules in Spanish, which will make the tool even more accessible to many potential users.   <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Libraries are well positioned to be key players in closing the digital divide. We at the State Library are pleased to use federal Library Services and Technology
 Act (LSTA) funding to continue offering Northstar to our pilot group, and we look forward to sharing a full assessment of its usefulness as a tool for libraries in closing the digital skills gap.  <o:p></o:p></span></p>
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<h1><a name="Book_Plots"></a>Book Plots Explained Poorly <o:p></o:p></h1>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><img border="0" width="401" height="335" style="width:4.1736in;height:3.4861in" id="_x0000_i1028" src="https://mcusercontent.com/91dd1172fce9a235a5e993c03/images/d4929178-a02e-16a9-62c2-ab701ed26b98.jpg"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">By Joel Henderson, Volunteer and Recording Studio Coordinator for Talking Books  <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:150%;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Can you name the book if we explain the plot as “lonely rich guy stalks careless rich girl who likes his shirts…then he dies”? How about from the description, “An
 old woman seriously cannot deal with her breakup, so she refuses to put her cake in the refrigerator…for years”? Props to you if you guessed The Great Gatsby and Great Expectations. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Crafting a brief, concise description of a book can be tough (just ask any cataloger). When it’s done well, it’s a work of art. When it’s done, well, not that well,
 the results are often unintentionally hilarious. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Take, for example, the National Library Service’s (NLS) Talking Book Topics annotations from 2012. In an effort to reduce the length of this publication that lists
 what new books have been added to their collection, NLS shorted all annotations to one line. Several are just one word. Some of our favorite gems mined from this experiment include: <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Teen hunts killer unicorns” (<em><span style="font-family:"Helvetica",sans-serif">Rampant</span></em>, by Diana Peterfreund) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Say no more; we’re in! <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Assassin finds love” (<em><span style="font-family:"Helvetica",sans-serif">Shameless</span></em>, by Karen Robards) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Everyone deserves love, right? <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Assassin recognizes orphan" (<em><span style="font-family:"Helvetica",sans-serif">Intrigues, </span></em>by Mercedes Lackey) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Raises soooooo many questions. <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Henry returns to France” (<em><span style="font-family:"Helvetica",sans-serif">A Troubled Peace</span></em>, by L.M. Elliott) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Which Henry? When Henry? Why Henry? <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Kidnapped” (<em><span style="font-family:"Helvetica",sans-serif">Wolf Captured</span></em>, by Jane Lindskold) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Past tense <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Kidnapping” (<em><span style="font-family:"Helvetica",sans-serif">Bound</span></em>, by Sin by Jenna Maclaine) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Present participle <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“Grace, now a wolf, is in danger” (<em><span style="font-family:"Helvetica",sans-serif">Forever</span></em>, by Maggie Stiefvater) <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Dang, hate it when that happens. <o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Lots of assassins and kidnappings, apparently. We’re not sure these annotations are what Polonius had in mind when he said, “Brevity is the soul of wit.” <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Alternatively, a well-meaning user will, on occasion, try requesting a book by describing the plot. But their description will be “girl meets guy with secret, they
 fall in love, then something bad happens.” Yes, OK, that could be Twilight or Fifty Shades of Grey or the Bible or a million other titles. Gonna need a little more to go on than that. “Oh yeah, the guy has dark hair.” Of course he does. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Sometimes trying to identify a book by a poorly explained plot can feel like playing Pictionary. Like when another NLS network library staff person will reach out
 to our network listserv with a plot description, and suddenly we’re right back on a game night couch yelling out wrong guesses like that’s the goal. But there’s always that one person who can look at three barely connected lines, or three barely coherent sentences,
 and BOOM they know the answer. It’s amazing how many of those people choose to be librarians, isn’t it? <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">What’s your favorite<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D025b32f2ef%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=xKJW%2F5lULJkeDmmZGBTicnVozEwlAUwBw%2FxyUOD2HnA%3D&reserved=0" target="_blank"><b><span style="color:#163686;text-decoration:none">
 #ExplainABookBadly</span></b></a> example or moment? Feel free to share on <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3De251e61a92%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=HRQ9BgUd%2BX4s4LHyyAXIfdrd%2Ftnf4G7bU7ebrsX%2FD4M%3D&reserved=0" target="_blank">
<b><span style="color:#163686;text-decoration:none">Twitter</span></b></a>! <o:p></o:p></span></p>
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<h1><a name="State_Offices"></a>State Offices That Can Be of Help<o:p></o:p></h1>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">By Jerry Curry, Reference Librarian for Government Services<br>
<br>
Have you ever visited the library looking for information on a state agency that can help you with a particular issue?<br>
<br>
Issue depending, there may very well be a specific state government office designed to assist Oregonians. We’d like to introduce you to a few of these offices and briefly discuss their function and services. Two of these offices are so new, so this may be the
 first time you have heard of them.<br>
<br>
1. Department of Consumer and Business Services, Division of Financial Regulation,
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Db9ef2fd439%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636756931630%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BFoEXIwvRT%2BTdFgVfHrFn4GIKGyV%2BZWMZJ%2FtoTr6Z3k%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Office of the Ombudsman for Student Loan Borrowers</span></b></a>.<br>
<br>
Student loans have been in the news of late and Oregon has opened an office addressing the topic just this summer. The position of Student Loan Ombudsman helps people who have student loans seeking to educate and counsel borrowers who face complex repayment
 schedules. Additionally, this office ensures student loan providers remain in compliance with the state’s licensing requirements and sanctions entities that fail to do so.<br>
<br>
2. Department of Consumer and Business Services, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D41e42a5131%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=amp9w1f00xLKQn%2FAT0UMl9fyjK3Gj7GrumlZlc4C%2FN4%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Ombuds Office for Oregon Workers</span></b></a>.<br>
<br>
This office serves as an independent advocate for injured workers by helping them understand their rights and responsibilities within the workers’ compensation system as well as workplace safety and health. Additionally, this office investigates and attempts
 to resolve worker complaints regarding time loss and medical benefits, and it protects workers from workplace retaliation and discrimination.<br>
<br>
3. Department of Consumer and Business Services, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Dafb1901998%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1mJa%2BLTJrqyBZzMi1xYCBAVCCst00XrzcjfSrqMDFWI%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Small Business Ombudsman</span></b></a>.<br>
<br>
This office serves as an independent advocate for small businesses, entrepreneurs, and the professional advisors who serve them. Their services include advising these entities regarding workers’ compensation insurance and helping resolve disputes with insurers. <br>
<br>
4. Department of Human Services, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Ddb8cda598b%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Rz42PBnxVGW2%2FSPS6exXh21Zy0sK8snTVU4klc4%2BwJA%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Office of Foster Care Ombuds.</span></b></a><br>
<br>
Working within the <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Df9c346eba8%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZBqP2JSLJIg73HssEfusm7T4cr5PH0%2BTBZNnzKVDVSk%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Governor’s Advocacy Office</span></b></a>, this office serves as an independent resource to investigate complaints, concerns, or violations of rights for children in the custody of Oregon Department of Human
 Services (ODHS).  <br>
<br>
The  <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D4cfad0f231%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Jnx3dMm4pIqo58WUsF4KdsGbpOtasefDauwCK7aBW2s%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Governor’s Advocacy Office</span></b></a> is an ombuds office that helps citizens with questions, concerns, or complaints related to all programs and services of ODHS.<br>
<br>
5. Office of the <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3Dc777cea9fc%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=OD3xb%2B%2BrLx30ms6ZEm60KnXSiSdC9MXoseGNhJeL14M%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Long-Term Care Ombudsman</span></b></a>.<br>
<br>
The agency’s ombudsman programs identify, investigate, and resolve complaints on behalf of residents in licensed care settings and residential home facilities. Additionally, the Oregon Public Guardian program serves as a court-appointed, surrogate decision
 maker for adults incapable of making some or most decisions about themselves and their affairs and who have no one else to serve as a guardian or conservator.<br>
<br>
6. ​Department of Revenue, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D51a48b3b03%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Pl621zgQ8DURqPchE7rR84PP2DTk5JUSiBLvHepS3Ps%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Office of the Taxpayer Advocate</span></b></a>.<br>
<br>
This office was created by the legislature in 2021 and began offering services this summer. This office provides the taxpayer with information regarding their rights when dealing with the Department of Revenue (DOR). It attempts to build public trust and assure
 taxpayers they are treated fairly and also investigates complaints against DOR employees. <br>
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The office has updated an important publication entitled, <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D82b5b99bec%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1v%2B9bzQTfFPCQQT7JC1gKGOvEqO5t20IgDFmGnbuCLo%3D&reserved=0">
<b><span style="color:#163686;text-decoration:none">Your Rights as an Oregon Taxpayer</span></b></a>, and those rights spelled out in the Oregon “Taxpayer Bill of Rights” (ORS 305.860 – 305.900)<br>
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There is a wide range of offices in place to cover topics that affect all of us. We hope one of these offices can come in handy when you have a frustrating issue and are left wondering where to turn.<br>
 <o:p></o:p></span></p>
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<h1><a name="OR_Doc"></a>OrDoc of the Month: Back to School<o:p></o:p></h1>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">By Jey Wann, Oregon Document Depository and Acquisitions Coordinator for Government Services <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">September is back-to-school time. Students of all ages – kindergarten through college – are getting ready for a new chapter of their lives. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">In the 1940s through the 1960s, the Associated Students of the University of Oregon published
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<b><span style="color:#163686;text-decoration:none">The Ore-Nter</span></b></a>., and we have two editions in our collection. The booklet was intended to give new students a good overview of campus life, because “much more happens at Oregon than the University
 catalog would have one believe.” It includes short profiles of campus officials, organizations, and buildings. The information is useful and presented in a humorous style. For instance, “Over by McClure hall the people in the biochemistry shack manufacture
 odd fragrances….” <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Of course, we’re most interested in what the writers thought of the library. Here’s how the 1944/1945 edition describes the librarians:   <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">“As to the librarians—all of them are very helpful and friendly, tho not a little soberfaced—they’re trained to be impartial. Treat them with courtesy and they’ll
 run their legs off to help you find a picture of Genghis Khan blowing smoke rings.” <o:p></o:p></span></p>
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<h1><a name="Trivia"></a><span style="font-size:15.0pt;line-height:125%;font-family:"Arial",sans-serif">Talking Book and Braille Library TRIVIA TIME!</span><o:p></o:p></h1>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">We’re back with another Talking Book and Braille Library Trivia Time! But before we get to this month’s question, here is last month’s answer: <o:p></o:p></span></p>
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<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">The National Library Service has several key initiatives as part of their _______ modernization efforts, including their new _______-on-Demand program?</span></em><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">
 Braille </span></strong><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Thank you to everyone who submitted their answers, and feel free to keep participating each month. Here is this month’s question: <o:p></o:p></span></p>
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<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Q: The young readers book selected to represent Oregon at the 2022 National Book Festival is? </span></em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">What Strange Paradise by Omar El Akkad </span></em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l7 level1 lfo9;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Apples to Oregon by Deborah Hopkinson </span></em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li></ul>
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<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">Game of Fox & Squirrels by Jenn Reese  </span></em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;margin-top:7.5pt;margin-bottom:7.5pt;line-height:150%;mso-list:l0 level1 lfo10;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif">The Turning by Emily Whitman </span></em><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></li></ul>
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<strong><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Hint</span></strong><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">: you can find the answer in a
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Foregon.us11.list-manage.com%2Ftrack%2Fclick%3Fu%3D91dd1172fce9a235a5e993c03%26id%3D45cbd99b31%26e%3Dfcfe25ac6a&data=05%7C01%7CSadie.VERVILLE%40slo.oregon.gov%7C6ea9161851794e00014208da90eb1cb2%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637981636757087861%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=OBbpTsO65eSwwSixDOPWOg2OjdOSD8S71QDvziSQ1rE%3D&reserved=0" target="_blank">
<b><span style="color:#163686;text-decoration:none">previous issue of <em><span style="font-family:"Helvetica",sans-serif">Connections</span></em></span></b></a>. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Click the button above to submit your answer to the trivia question. If you provide your name and contact information and answer the question correctly,
<strong><span style="font-family:"Helvetica",sans-serif">you may win a fun prize! </span></strong><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:150%;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Check back next month to see the answer, and we’ll be back with more trivia in future
<em><span style="font-family:"Helvetica",sans-serif">Connections </span></em>issues. <o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:150%"><strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:black">Library Support & Development Services Program Manager</span></strong><span style="font-size:12.0pt;line-height:150%;font-family:"Arial",sans-serif;color:black"><br>
<a href="mailto:buzzy.nielsen@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Buzzy Nielsen</span></b></a>, 971-375-3486<br>
<br>
<strong><span style="font-family:"Arial",sans-serif">Talking Book & Braille Library Manager</span></strong><br>
<a href="mailto:elke.bruton@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Elke Bruton</span></b></a>, 971-375-3509<br>
<br>
<strong><span style="font-family:"Arial",sans-serif">Government Information & Library Services Manager</span></strong><br>
<a href="mailto:caren.agata@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Caren Agata</span></b></a>, 971-375-3483<br>
<br>
<strong><span style="font-family:"Arial",sans-serif">Chief Operating Officer</span></strong><br>
<a href="mailto:susan.westin@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Susan Westin</span></b></a>, 503-378-5435<br>
<br>
<strong><span style="font-family:"Arial",sans-serif">State Librarian</span></strong><br>
<a href="mailto:wendy.cornelisen@slo.oregon.gov" target="_blank"><b><span style="color:#163686;text-decoration:none">Wendy Cornelisen</span></b></a>, 503-378-4367 <br>
<br>
<em><span style="font-family:"Arial",sans-serif">Connections</span></em> is published monthly by the State Library of Oregon, and was formerly known as
<em><span style="font-family:"Arial",sans-serif">Letters to Libraries Online</span></em>.
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:150%"><span style="font-size:18.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">Mission</span><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">The State Library of Oregon cultivates, preserves, and delivers library and information services to foster lifelong
 learning and community engagement.</span><s><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black">
</span></s><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<strong><span style="font-family:"Helvetica",sans-serif">Our mailing address is:</span></strong><br>
State Library of Oregon, 250 Winter St. NE, Salem, OR 97301<br>
<em><span style="font-family:"Helvetica",sans-serif">Copyright ©2022, All rights reserved.</span></em><o:p></o:p></span></p>
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