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<span style="font-size:1.0pt">Learn how to provide excellent customer service to transgender individuals at your library.
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdekXq_SYWc7IM-OL2RR5W6dbhETalb8gxdweBTdLiJGgi8Mx4-cjQWmk2xykqdwDqNrsY5E39-nV7lyvkCKLefrMsiZ6EgZcbbcFuDSW_xfaO2XOO8WdDG6xad0GbwipeimpCHyc5G8Gejc1d2cKLjU=&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><span style="text-decoration:none"><img border="0" width="620" height="349" style="width:6.4583in;height:3.6388in" id="_x0000_i1032" src="https://files.constantcontact.com/fbf60124301/2f03333a-8489-4779-bc33-1a036cc73ed0.png?rdr=true" alt="Practicing Inclusion: Welcoming Transgender Customers and Colleagues - an Infopeople webinar. Tuesday, October 11, 2022. 12:00 to 1:00 p.m. Pacific. Presenter: Beckett Czarnecki. Two individuals dressed in pink and blue holding a Trans pride flag."></span></a><o:p></o:p></p>
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<h1 style="margin:0in"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdekXq_SYWc7IM-OL2RR5W6dbhETalb8gxdweBTdLiJGgi8Mx4-cjQWmk2xykqdwDqNrsY5E39-nV7lyvkCKLefrMsiZ6EgZcbbcFuDSW_xfaO2XOO8WdDG6xad0GbwipeimpCHyc5G8Gejc1d2cKLjU=&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:#E8671B">Practicing
Inclusion: Welcoming Transgender Customers and Colleagues</span></a><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:black"><o:p></o:p></span></h1>
<p style="margin:0in"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#333333">As rights for transgender people continue to be challenged, libraries should be a welcoming place for the youth, adults, and colleagues in our communities.
Join us to learn how to provide excellent internal and external customer service to transgender individuals at your library. </span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#333333">This interactive session will help participants reframe ideas around gender, give them best practices for serving trans customers, and end with developing strategies
to make their libraries trans-inclusive.</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#333333">At the end of this one-hour webinar, participants will:</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif">Build a foundation of fostering gender inclusivity at their library<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif">Give empathetic and equitable service to all customers<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif">Have knowledge of social and legal issues impacting transgender customers<o:p></o:p></span></li><li class="MsoNormal" style="color:#2E2F2F;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Challenge assumptions and discuss ways to encourage inclusivity in language and action</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></li></ul>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdekXq_SYWc7IM-OL2RR5W6dbhETalb8gxdweBTdLiJGgi8Mx4-cjQWmk2xykqdwDqNrsY5E39-nV7lyvkCKLefrMsiZ6EgZcbbcFuDSW_xfaO2XOO8WdDG6xad0GbwipeimpCHyc5G8Gejc1d2cKLjU=&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><b><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:white;text-decoration:none">Learn
More</span></b></a> </span><o:p></o:p></p>
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<p style="margin:0in"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">October 11, 2022</span></b><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Start time:
</span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">12:00 p.m. Pacific, 1:00 p.m. Mountain, 2:00 p.m. Central, 3:00 p.m. Eastern</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p> </o:p></span></p>
<p style="margin:0in"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Length:
</span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">1 hour</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p> </o:p></span></p>
<p style="margin:0in"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Presenters:</span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black"> </span><span style="font-size:10.0pt"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdekXq_SYWc7IuFnXjk17zU8TdzV5YCZhniHVgBbHCOJKHVsjG9WJOxkxnym7Qp3VqMKxd_fM7YjD1HvDMAiPG4Zz18V2zU7_Y1VuuIBiGhensB8JJ2jAzyNC93IZLkpjvQ==&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Beckett
Czarnecki</span></a></span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Fee: $0
</span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">- Yes, it is free!</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:10.0pt"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdekXq_SYWc7IM-OL2RR5W6dbhETalb8gxdweBTdLiJGgi8Mx4-cjQWmk2xykqdwDqNrsY5E39-nV7lyvkCKLefrMsiZ6EgZcbbcFuDSW_xfaO2XOO8WdDG6xad0GbwipeimpCHyc5G8Gejc1d2cKLjU=&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black">Learn
More and Register Today!</span></b></a></span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><a href="https://r20.rs6.net/tn.jsp?f=001oqw5TXqaMjodwrDdL98McAx9jAEwsDb-waFP-h7anYdsv8QxFYVmdYJmWTAm5f5M0uAJicFUQxks9uFjVejNXgsP_z5D68JaYvMu0viI2QZdH0CKd9yO25-YYsuAhiJzCGhkH4Br07hiPmudNIeMK9srd-hOB2fI&c=QThc6rgWNPSfYSyodIey5jQaCQIbw4qb0K4d1YfJGHSa1emY3peTBg==&ch=DpcOQhShurPVdOC4Bv2kgSLlTZcyrcUA1ftKuDWMXsBf-St4MzleUg==" target="_blank"><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:#F5803A">Upcoming
Infopeople Courses</span></a><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:black"><o:p></o:p></span></h1>
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in the Library</span></a><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78"><o:p></o:p></span></h2>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1027" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p style="margin:0in"><b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#2E2F2F">Brought to you by the
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