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<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/pinpoint-where-your-lost-phone-is.html">tech tip</a></b>, the
<b><a href="https://www.tech-talk.com/minimize-the-use-of-amplifiers.html">communication tip</a></b>, and the
<b><a href="https://www.tech-talk.com/talk-write-what-is-the-worst.html">leadership tip</a></b> online instead at:<br>
<a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a> <o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">When prompted for a
<b>username and password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library Services (IMLS) through the Library Services and Technology
Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></b></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Did you know "find my phone" can play a sound?<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0138in;height:.0138in" id="_x0000_i1083" src="https://r20.rs6.net/on.jsp?ca=0387d0d2-fa1f-4d48-91a9-ec36e4612889&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="490" height="115" style="width:5.1041in;height:1.2013in" id="_x0000_i1082" src="https://files.constantcontact.com/ee1208b4001/f83449a5-bce3-4d6a-9fcf-1833537cf016.png" alt="Tech-Talk 27 years"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="6" height="1" style="width:.0625in;height:.0138in" id="_x0000_i1081" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPJ9sN4zZDik8FNoahJGiF_gxFBh5UPUdx307zsU9g_ngeVg2CaYI3cIJeBjgq98MsvVAQNkPdNIW5bzhGjCDngtpD-cD1zCFVHZeDiZSKRPskzVkb4bQm-7VY9NvPDIG_kMxBG38dn0E%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=cVKIovbGnVZmSLx0IocdMoZSmcN2obtggOrPfXX%2BSt0%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="600" height="340" style="width:6.25in;height:3.5416in" id="_x0000_i1080" src="https://files.constantcontact.com/ee1208b4001/98da25c5-7ae6-40de-bfef-f37f3e98f4a7.png" alt="lost phone"></span></a><o:p></o:p></p>
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<span style="color:black"><img border="0" width="6" height="1" style="width:.0625in;height:.0138in" id="_x0000_i1079" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Photo by
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<b><span style="color:#428BCA">Hans-Jurgen Mager</span></b></a> on <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPHvMRXwpiJdjpwNETmKioQHH8tlant8F3d-l3jofj-DjvmvsEwr3abBnsmsW5J3ZU4XUPyINtgXZlO3T6gA1fDgM11_unkrtwdPI2MeFskyrzUQscEXzaQv_9hvK5IA2sqkxGV4I5h5gjSGfWXe1VQAtBJu3rctw55TshBphn7Q8MsH6UBZZqZgCE2ysc6tVLH6CLK6gQctjmescNAs0S_Q%3D%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DDT2fEViYSqGo46ywE1IedVIrxv7aSikUW8o%2B74bFVQ%3D&reserved=0" target="_blank">
<b><span style="color:#428BCA">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="6" height="1" style="width:.0625in;height:.0138in" id="_x0000_i1078" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVty6ODSMBhpuS2RYdfE_NiZYMYJErp_TV3trbXlUnG8QOXqeIby31OfkknbIW2LXYYERp89K5X379eB7NPSmuruH8kyqlHPJB_lnuFxz5ED0b%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=jf1ZlPPJT%2FAi9X%2B69cJHpsdX9HYLBDGASbc6YlRJopQ%3D&reserved=0"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">MOBILE - Pinpoint Where Your "Lost" Phone Is</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">On my way out to an appointment, I go looking for my phone. I used it earlier today, so I know<b> it is in my house</b>. But now when I want it ...
<b>I can't find it!</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I tried a bunch of ways to locate it,
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">such as:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l20 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">...calling the cell from a landline. It went straight to voicemail and did not ring. (I knew the ringer was turned on, so that meant the battery was
"dead".)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">...checking the "Find My Phone" app on a different device. It tells me the phone is in my house! (I knew that!)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">...scouring every inch of the living room, lifting every cushion, crawling on the floor to check under the furniture.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">No luck! I bet you've had this happen to you as well, right?<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="175" height="218" style="width:1.8263in;height:2.2708in" id="_x0000_i1074" src="https://files.constantcontact.com/ee1208b4001/2bb8d11b-80c8-484b-84be-c5b07d27527d.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1073" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">In desperation, I turned to the Internet and stumbled on a possible solution – a little-known feature of the "<i>Find My Phone</i>" app. <b>A beep-sender!</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Great news ... with "Find My Phone" already enabled on my cell, I simply clicked on
<b>the option to "Play Sound"</b> from my iCloud account. This triggered a beeping noise that started out softly and continued to get louder.
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">More importantly,
<b>it works</b> <b><i>even </i>if the battery seems to be empty</b>.<o:p></o:p></span></p>
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<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1067" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">After clicking the "play sound," I heard the beep and followed my ears! Would you believe I found my iPhone,
<i>inside </i>a closed metal file cabinet, sitting on top of the hanging folders? (I had been putting away a document and must have set the phone down.)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">What a great option -- the beeping sound -- and it's available to
<b>use on both iOS (Apple) and Android devices. </b>(You can use it on more than just phones.)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">IMPORTANT</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: You need to make sure your phone is set up now so that if you lose it in
the future you can use the "find" feature.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you have an
<i>iPhone </i>be sure "Find My" is enabled. Or if you're an <i>Android </i>user, it's the "Google Play Protect" app.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1066" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Make it Easier to Locate a Lost (or Stolen) Device</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1065" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">1. iOS/Apple Devices – Install the "Find My" App</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Most Apple devices have the "Find My ___ [phone/iPad/watch/iPod Touch]" app preinstalled. If you don't see it, you can download it from the
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPLt1Ejr3Mz8idbUuphA5pAmESC0Z4VezT-GYT-1MK_xZ0sGAemk2Ao_wIaakaqkJpj5k7-oXRB5P9zX9G4vCbxqiktTX77NGhFIb68MWbV54CGfpcWcnGkEwotVQ_IPax%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ybOKzCKgO1AZR0GFsbNYRV%2BN70qLmtmol%2FiSrpukxBw%3D&reserved=0" target="_blank">
<span style="color:black;text-decoration:none">App store</span></a>.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1061" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">2. Update the Device Settings</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Next, if you have an iPhone (iPad, iPod Touch and even AirPods), you should make sure that the "Find My" app is enabled. This way
<b>if your device is lost or stolen, it can pinpoint the location, play a sound, mark it as lost and even do a remote erase if needed.</b><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1060" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="263" height="341" style="width:2.743in;height:3.5555in" id="_x0000_i1059" src="https://files.constantcontact.com/ee1208b4001/e3292aef-d055-4f98-b235-7fb9ee96a89c.png" alt="Find My options"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">On your device, open the
<i>Settings </i>app. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l19 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Tap your
<i>Name </i>at the top and scroll down and select <i>Find My</i>.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l29 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Tap the
<i>Find My </i>[device name like iPhone or iPad].<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l30 level1 lfo12">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">On the next screen, Toggle
<b>ON</b><i> </i>the <i>Find My [device name].</i> <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo13">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Toggle<b> ON
</b><i>Find My network</i> to be able to see your device even if it is offline.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo14">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">And toggle
<b>ON </b>the <i>Send Last Location </i>option to have the location of your phone sent to your Apple account when the battery is low.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Additionally, go back to the main
<i>Settings </i>screen, scroll down to <i>Privacy & Security</i>, tap <i>Location Services</i>, then toggle
<b>ON</b> <i>Location Services</i>. This will enable you to find your lost phone on a map.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="300" height="236" style="width:3.125in;height:2.4583in" id="_x0000_i1056" src="https://files.constantcontact.com/ee1208b4001/90ca0164-df2f-44d9-8ecd-096a1168b3a1.png" alt="Location services"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1055" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">3. Locate Your Lost or Stolen iPhone</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If your device (iPhone, iPad or iPod touch) is lost or stolen:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo15">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Sign into your iCloud account with the email associated with the device.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l23 level1 lfo16">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Select the device (if you have more than one) to locate it.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo17">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">A map should appear with a green dot to pinpoint the location of your phone.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l24 level1 lfo18">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#222222"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222">NOTE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222">: If the device isn't on the list then the "Find
My" option was not turned on (or you may have logged into the wrong Apple account).
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="549" height="314" style="width:5.7152in;height:3.2708in" id="_x0000_i1054" src="https://files.constantcontact.com/ee1208b4001/b66f006f-f5a4-445b-a89f-2091b49a701f.png" alt="find your device"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Now, in this situation, the pinpoint is helpful as it shows the location, but if your device is still lost within that physical building, you may need more help to find it. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Good news, did you know that
<b>even IF the battery seems to be dead</b> (because calls to it go to voicemail), the phone keeps a tiny bit of battery - not enough for calls, but enough to play the alert sound to find it? So…<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="168" height="230" style="width:1.75in;height:2.3958in" id="_x0000_i1052" src="https://files.constantcontact.com/ee1208b4001/4ec21bb0-63a4-4df5-a8f1-9edc720be454.png" alt="play a sound"><o:p></o:p></p>
</td>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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</tbody>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l18 level1 lfo19">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">While you’re still in your iCloud account viewing your phone on the map, click on the<i> Play Sound</i> option to start an alert that will continue
to beep until you find the device. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l26 level1 lfo20">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Or if the device is not near you and you don't want anyone to be able to use it until you can retrieve it, you can turn on the<i> Lost Mode</i>. This
locks the device remotely with a passcode so that it is secure.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo21">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">As a last resort, if the device was stolen, there is an
<i>Erase iPhone </i>option. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<div align="center">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Android Devices, Tablet or Wear OS Watch</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you have an Android device, you can install the
<i>Google Play Protect</i> app and use <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPGryre2gKJPj5OZRMTb9henH1VCLQOiq1vGdPkQ37RrP-mbaKxI4otSFZCdJ2IXC6y8ZtGD9G17653ROuOE8oxw%3D%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4Llw3bspSii3tVt5mdhcXAy5cKfNAaSth70meX167RM%3D&reserved=0" target="_blank">
<b><span style="color:#428BCA">https://android.com/find</span></b></a> to locate, lock or even erase your device.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Additionally, you can trigger this tool to play a sound for up to 5 minutes -- even if the phone is in silent mode, to help find a lost device.<o:p></o:p></span></p>
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</div>
</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="95" height="96" style="width:.9861in;height:1.0in" id="_x0000_i1047" src="https://files.constantcontact.com/ee1208b4001/c2e8e681-0cc3-4eb7-a2a6-6eddbcc1bf6b.png" alt="Find my phone app"><o:p></o:p></p>
</td>
</tr>
<tr style="height:3.75pt">
<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">1. Install the Google Find My Device App</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Through the
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPP-zCnmIasdGM3qrDElkyZFZ_GPgG7YWFGZNFYPBBTFy4RCJUu4IsvfF1vF6uJwX_gCb3DTouBZBGyt5sK1HgCKhMPjnVk2jo3RNKFn1s5fXo9DhsWGZ2NJFO77lERnJwEX8lNZ9MXPOQhWGE6yOcTg8IwudTEFEcEDxm9Sc-bdx5BzmK9bva4t2onFLJGgO4Gtc8cJ1Zv3E%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=w2LOK2WLTv1FJ2mN9%2B7Y9lZvJ7KJxI900AruXrogWxc%3D&reserved=0" target="_blank">
<i><span style="color:black;text-decoration:none">Google Play</span></i></a><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPP-zCnmIasdGM3qrDElkyZFZ_GPgG7YWFGZNFYPBBTFy4RCJUu4IsvfF1vF6uJwX_gCb3DTouBZBGyt5sK1HgCKhMPjnVk2jo3RNKFn1s5fXo9DhsWGZ2NJFO77lERnJwEX8lNZ9MXPOQhWGE6yOcTg8IwudTEFEcEDxm9Sc-bdx5BzmK9bva4t2onFLJGgO4Gtc8cJ1Zv3E%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086502840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=w2LOK2WLTv1FJ2mN9%2B7Y9lZvJ7KJxI900AruXrogWxc%3D&reserved=0" target="_blank"><span style="color:black;text-decoration:none">
store</span></a>, find the (free) <i>Google Find My Device </i>app and install it.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="4" height="1" style="width:.0416in;height:.0138in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
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</table>
</div>
</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">2. Update the Android Device Settings</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Now, on your device, confirm these Settings:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">NOTE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: Some of the steps work only on Android 8.0 and newer. And, based on different
types of Android phones, the steps may vary – look for similar options.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l25 level1 lfo22">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Go to the device
<i>Settings </i>and tap the <i>Profile</i> image and look to see that the email address on your device is what is used for your account.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo23">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Find
<i>Security </i>(or it might display <i>Security and Location</i>, or <i>Google</i>, then
<i>Security</i>).<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l16 level1 lfo24">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Under
<i>Find My Device</i>, ensure that it is turned <b>ON</b>.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo25">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you
<i>Return to Security </i>and under <i>Location </i>(or <i>Store recent location</i>), make sure it is toggled
<b>ON</b>. You may get a notification to enter your password. This setting allows Google to encrypt and store your device's most recent location.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Settings can look like this on some devices – look for something similar:</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="560" height="293" style="width:5.8333in;height:3.0486in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/7195aebb-6856-4363-b10c-b76372007fb1.png" alt="settings"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
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</tbody>
</table>
</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">3. Locate Your Lost or Stolen Android Phone with Find My Device</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-size:12.0pt;color:#202124"> </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#202124">With the app installed, you can use a different device to locate it. The phone must:</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo26">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#202124"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#202124">Be turned ON and signed into the associated
<i>Google</i> account <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo26">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#202124">Have a Wi-Fi or mobile data connection</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo26">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#202124">Have
<i>Location</i> services enabled</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo26">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#202124">And the
<i>Find My Device</i> app turned ON</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">
<o:p></o:p></span></p>
</td>
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</div>
</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Now, on a computer or tablet, go to
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt64XqPygxcqPOXix-vFJFR2d7pzdiVX9cGj-P8BaB-HmruzRl0Br8rbHSw64H6eh-oRSW2QKhIuO2PZwHggmeV6Ybzvgg630mZCJhRJuwc4t%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086659060%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Hq6dH7rCfj%2F4C9mhGCZKhrwvErxYm46y88igKkbYxNA%3D&reserved=0" target="_blank">
<b><span style="color:#428BCA">https://www.google.com/android/find</span></b></a> and log into your Google account (with the same email address that is on your phone).<o:p></o:p></span></p>
</td>
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</tbody>
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</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="274" height="394" style="width:2.8541in;height:4.1041in" id="_x0000_i1040" src="https://files.constantcontact.com/ee1208b4001/65d6db08-7ab7-4b9f-a2dc-72d9f8055d07.png" alt="Find my phone"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">On the left side of the screen</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> is a panel that shows each
device associated with this Google account.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Select the device,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> and assuming you turned the Location
services on, <i>Find My Device </i>will display a map with a pin showing the approximate location of your device.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you can't find the phone based on the map location,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">
choose the option to <i>Play a Sound</i>. This rings your phone at full volume for five minutes (even if it is set to vibrate or silent).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Lastly, if you still can't find your phone there's the option to
<i>Secure Device </i>so others can't use it. You can set a screen password to protect it. In addition, you can display a message that appears on your phone for the finder so that they can return it to you. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo27">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">As a last resort, you can use the
<i>Erase Device</i> option. This will wipe the phone so no one can access your data. Wiping performs a factory reset.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt">
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<p class="MsoNormal"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1036" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Writing</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Minimize the use of amplifiers</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You're writing a social media post, an email or an executive report. You're very excited about a program that you're running. You want the reader to know how really well it is
going. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">If you're like most folks, it's easy to tuck the word "very" or "really" into your sentences to show that something is
<i>really </i>super. Or going <i>very </i>well. You want to add a word to amplify<i>
</i>the result. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo28">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">He is really handsome.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo28">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">She is very generous.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo28">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This program is really well written.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo28">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">That photo of the village is really nice.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Try substituting more descriptive or colorful words. Maybe even leave the extra modifier out entirely. It's not always true but leaving out words like "very" and "really" is an
elevating technique in many instances.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l22 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">He is intriguingly handsome.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l22 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">She is magnanimous in her generosity.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l22 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This program is well written.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l22 level1 lfo29">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">That photo of the village is nice.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td style="background:#5E81CA;padding:0in 0in 3.75pt 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="margin-right:3.5pt">
<tbody>
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<p class="MsoNormal"><img border="0" width="200" height="165" style="width:2.0833in;height:1.7152in" id="_x0000_i1031" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1597in;height:.0138in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0138in;height:.0555in" id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.0555in;height:.0138in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Leadership
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">What is the "worst"
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You’re being asked to take on a project at work. You’re discussing it with your manager. You’re excited and are glad to have the challenge.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">So, what types of things might you inquire about to
<b>clarify the expectations</b>?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Sure you could ask, “Ultimately, what would you like to have happen? A sold-out event? A high customer satisfaction score?” It’s always good to hear what others have in mind as
the measurement of success.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">But, here’s another question that you could ask to get some unexpected insight.
<b>“What is the worst thing that could happen in this project?”</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Folks don’t usually ask the flip side of the success question.
<b>When you do, you’ll usually get an answer that is quite revealing … and useful.</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">Example</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I was beginning a new venture and asked a more experienced colleague in this field a question he didn’t expect. “<i>What is one reason why people
<b>don’t </b>succeed in this area? … What’s the <b>worst </b>thing they can do</i>?”<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">His answer was quite firm and instant. In fact, he gave me two things that affected people’s results.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">“They give up too soon, before they’ve tried enough possibilities.”<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo30">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">“They look at products to offer, rather than find and feed a passion.”<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This was great insight because I flipped his answers to identify my solution to success:
<i>following the process without giving up and staying focused on the market’s passion, not the product.</i><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3">Where Else Can You Use This Technique?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You can ask about the
<b><i>worst </i></b>thing that can happen in all kinds of situations, such as:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Interviewing someone for a new position.
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">“What might be the worst aspect of the job if you were to get it?”<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Talking with a field representative.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> “What is the worst
thing a customer can tell you?”<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l17 level1 lfo31">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Getting instructions from an expert
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">you’ve asked to help you with a project. “What is the worst thing people do when writing a press release?”<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001maE-xaGloP-9f5E6eaD6m3-ItQNRP2sd0N4a64Z5KY8ZnXB6oOZVt8T0a4BWgDHFwUd5MPviZCWuqeZQ6KahuZj5ixDJGIx6IokCZhtILo04bYpSPu-CAZacTPelQgQVXnCynD3bTBVRZLbQ1KUrutAHMF8hEhPHn0rOF-5fA_k%3D%26c%3D_LJ1yyBPpgEFkUDFTlJa1FCWiSp5BLg2a3yrS-Ub9wjPQjBqqtBUlg%3D%3D%26ch%3DMXYzCvSBJXEMiNX4alnxh-OOlpb-ITxeJCY1M3VI7VCeb55TAbsBng%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C44ec768137234f685b4108db145dbda8%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638126165086659060%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tJME6XBeMl6UYFZ6vSB3TzR2OJTn8C1aSAqMXJKgS3I%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0902in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2023 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include
additional recipients, contact <a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 941-355-2092.</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
<span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a> <b>|</b> <a href="http://www.oregon.gov/library">
<span style="color:#0563C1">www.oregon.gov/library</span></a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal">Follow @StateLibraryOR: <a href="http://fb.me/StateLibraryOR">
<span style="color:#0563C1">Facebook</span></a> <b>|</b> <a href="https://twitter.com/StateLibraryOR">
<span style="color:#0563C1">Twitter</span></a> <b>|</b> <a href="https://www.instagram.com/statelibraryor/">
<span style="color:#0563C1">Instagram</span></a> <b>|</b> <a href="https://pinterest.com/statelibraryor/">
<span style="color:#0563C1">Pinterest</span></a> <b>|</b> <a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></p>
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</span><img border="0" width="342" height="43" style="width:3.5625in;height:.4513in" id="Picture_x0020_60" src="cid:image001.png@01D94604.6FF63440"><o:p></o:p></p>
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