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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/overwhelmed-by-email-how-to-take-control.html">tech tip</a></b>, the
<b><a href="https://www.tech-talk.com/talkwrite-always-add-because.html">communication tip</a></b>, and the
<b><a href="https://www.tech-talk.com/identify-your-do-well-and-like-quad.html">leadership tip</a></b> online instead at:<br>
<a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">When prompted for a
<b>username and password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library Services (IMLS) through the Library Services and Technology
Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Search features<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Photo by
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<b><span style="color:#5E81CA">Milan Ivanovic</span></b></a> on <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4VtxerkNkYfd_k3H0Vyk9cLnHGhEXQaX2u6sQtR7Q_Vxm0eSkBMrIORL3ijfV2jrNCSidvQwJOpuUd_NCGswTPviXO1MKVf73_xPxxGrx8TIxcsPeUHYlvOBof1h4G-nMtBJoBS8899LKtX3aqcUJBzY4n-ZV8_0IWAdObhGi1r0PdcapEz2qBpTVBVJ7mOZ6DkK0l7a47Gb4adh4XF7q4Kx3NEtbvwjlWIz2ZQYtvqg%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082165008%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=6WqnmuEsP3dLTwpKFDtZ0x1oGczcQQ1TzJ4fsD7S1Ec%3D&reserved=0" target="_blank">
<b><span style="color:#5E81CA">Unsplash</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4XN2KOarqn8IGlriu2QRguYxfOcQhXHIRHw12cmKVd_-BStI26rbmIQOWz_hXq2aPHdiWENKMGBhstFGT-jVS3mCLhVAGeG2wOZjWizdkIts%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082165008%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=lbIhVTCmkpXNL0t9%2FmSX5%2Broi%2FjGO%2FK00BY7cptq8nY%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="558" height="208" style="width:5.8125in;height:2.1666in" id="_x0000_i1075" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></a><o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
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</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Discover New Features to Enrich Docs and Presentations
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">April 26: [PDFs]
</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Create and Edit PDFs Using New Tools and Techniques
</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">[3 pm ET for 1 hour]
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4SCC0FGShgY1tXUrE6q-YHhjYzcw6FifJfObq7PTkYy4hY34MVj81_8-WjgYvcNu1PyqPKDNpqLqkvicvexsFmuQlV6RiY-SukIjqfM1snlw%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082165008%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tdIjZPOQPk4SSpxjOOZ2GAGSPg6UAom01Z2w29lMfnE%3D&reserved=0"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
Webinars and Register Here</span></b></a> </span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1073" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">Email Overwhelm? How to Take Control</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1527in;height:.0069in" id="_x0000_i1072" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="278" height="185" style="width:2.8958in;height:1.9305in" id="_x0000_i1071" src="https://files.constantcontact.com/ee1208b4001/d6b54939-7902-497e-8dc5-5abf5be4a5af.png" alt="search for an email"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1070" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0069in;height:.0486in" id="_x0000_i1069" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Is your Inbox overflowing</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> because you've taken on more responsibility?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Or perhaps you work 100% virtually or split your time between locations?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">In any case</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">, when you're up to your eyeballs with things to do, face-to-face meetings
and quick in-person conversations aren't always possible. These communications often rely on email messages.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Statistics tell us that 28% of a workday is spent on email,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> so it makes sense to be
as efficient with it as possible, right? You don't want a super full Inbox as you run the risk of missing the important emails that need your attention.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1068" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">So, How Do You Take Control of Email?
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Here are some strategies that can help.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> Pick a few and try them out!
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">We have full articles (and video demonstrations) on each of these topics in the Tech-Talk database.
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4VtxerkNkYfdNS15PwJ-yBRFfwsfOYSskcTNUWd6IuCFvojp8z--n1vHyFmCHnr-XnM-f9CV4GYDtECEOGdAOCv2XRlEIeVRA8WpCZK8z9fVxaWkt8EvxGcX-0l0EzZeeb65mNJcB9ZI8ANXYVjy3WSo_Vz-40CAAQ%3D%3D%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082165008%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ntMYuUR2LmX8H8bhbbcUelU0H4utlzlsgyZa%2FCjCN5k%3D&reserved=0" target="_blank">
<b><span style="color:#315FC3">See this article for the individual links</span></b></a><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4VtxerkNkYfdNS15PwJ-yBRFfwsfOYSskcTNUWd6IuCFvojp8z--n1vHyFmCHnr-XnM-f9CV4GYDtECEOGdAOCv2XRlEIeVRA8WpCZK8z9fVxaWkt8EvxGcX-0l0EzZeeb65mNJcB9ZI8ANXYVjy3WSo_Vz-40CAAQ%3D%3D%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082322335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=a9%2FA9tHWntGqE5FvYr7uiKAopFmuPpFcquDMNgx0lHc%3D&reserved=0" target="_blank"><b><span style="color:#5E81CA">.</span></b></a><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Create colored labels</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> to notice specific activities, like
requesting free learning.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Use folders</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> and move a bunch of emails at once to get
organized.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Clean out your inbox
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">in an efficient manner.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Create templates</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> for when you need to send the same message
repeatedly.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Save an email note as a document</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> you can refer to later.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Schedule an email</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> to go out at another time.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4VtxerkNkYfdNS15PwJ-yBRFfwsfOYSskcTNUWd6IuCFvojp8z--n1vHyFmCHnr-XnM-f9CV4GYDtECEOGdAOCv2XRlEIeVRA8WpCZK8z9fVxaWkt8EvxGcX-0l0EzZeeb65mNJcB9ZI8ANXYVjy3WSo_Vz-40CAAQ%3D%3D%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082322335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=a9%2FA9tHWntGqE5FvYr7uiKAopFmuPpFcquDMNgx0lHc%3D&reserved=0"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;text-decoration:none">View
the Steps for Each Tip Here</span></b></a> </span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1067" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: If you are interested in organizing your email and being more productive with
it, try the upcoming webinar. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4SCC0FGShgY1tXUrE6q-YHhjYzcw6FifJfObq7PTkYy4hY34MVj81_8-WjgYvcNu1PyqPKDNpqLqkvicvexsFmuQlV6RiY-SukIjqfM1snlw%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082322335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TwojUKRyaZUTrmSQieMmI70hBqnKoemnGiRb88BLetg%3D&reserved=0" target="_blank"><b><i><span style="font-size:13.5pt;color:#315FC3">Take
Control of Your Email and Sanity Using Gmail and Outlook</span></i></b></a><o:p></o:p></span></p>
<p align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">You can also sign up and watch the recording later!</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1066" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1065" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1527in;height:.0069in" id="_x0000_i1064" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0069in;height:.0486in" id="_x0000_i1063" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1062" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Talking</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">"Because" is more convincing
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">There is one little word that can make people feel much more friendly about ... and accepting of ... what
<i>you </i>have to say.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Yes, it's the word "<b><i>because</i></b>". <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">A study was done where an individual (standing in a long line) was told to walk to the head and say, "Excuse me, I need to cut to the front. Would that be all right?" Only occasionally,
he (or she) was let in. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">However, further testing showed that when the person gave a
<i>reason </i>for wanting to cut the line, more agreed. It didn't seem to matter if the purpose was logical, vital or irrelevant, the rate of acceptance was the same.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">But, even more surprisingly, when the individual added the word "because" before the reason, the acceptance rate soared!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">So, when you are suggesting or asking others (in writing or conversation) it's best to tack on the word
<i>because </i>... and a reason (any reason).<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Do you see a difference below - even with less-than-stellar justification?
<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Let's postpone the meeting.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Let's postpone the meeting because I'm busy.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I'd rather not do that.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">I'd rather not do that because it doesn't work.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">The training sessions need to be shorter.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">The training sessions need to be shorter because they're too long.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Just think what you could do with stronger reasons! When you use the word "because" you immediately communicate respect for the other person. They appreciate it. Your ideas are
more readily accepted.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">: Try this especially in your email notes, texts to colleagues, and voicemail messages.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1061" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="165" style="width:2.0833in;height:1.7152in" id="_x0000_i1060" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1527in;height:.0069in" id="_x0000_i1059" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0069in;height:.0486in" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Leadership
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Try the "Like and Do Well" Exercise</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">How many different types of tasks
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">do you (or the people you lead) do in your position? If you list them, I bet there are many ... maybe more than you realize.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Most people have some things they like to do and do better than other tasks they are responsible for. Evaluating what you do (or what the people who work for you do) is a good
step toward knowing what you want to develop, for the current job and the future.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">It's also a great technique</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> to make sure that the people you manage or supervise are
in the right slot. It helps identify where to direct them to any training or experience they need.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">This simple tool is the "<i>Do Well and Like Quad</i>." It is made up of four boxes where you list the different types of things you do (or could do). You break them up into four
categories:<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Like to Do and Do Well<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Like to Do, but Don't Do Well
<i>Yet</i> (great development area)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Don't
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Like to Do, but Do Well (may be able to move this to someone else)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Don't
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Like to Do, and
<i>Don't </i>Do Well (have a chat with the manager about this)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Example</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">...<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="558" height="197" style="width:5.8125in;height:2.0555in" id="_x0000_i1056" src="https://files.constantcontact.com/ee1208b4001/8060841f-6b31-45b2-85ea-1ebe6942456d.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4SnZpjOOZj4Y6Rm2mWSn4R85iGX_dj1WoUCn8TUjgqg-Ohxy4YAfquon_qb3oP7DnQVdJaMvOP-pQeNet5ggzcxnJ1XxiPGoTFnkWPcvBVlB%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082322335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=GTy2IPr2dHC7Buq1mnkx3enazMCQLAGkRr0h3DHM4ic%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0902in" id="_x0000_i1055" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D001jVaYnmZSMxsJz92q9tslt9sY3QpBs7h0t2ts_X3cQL2i2u_lqVEq4SFzUW_j5y0ECuLvIkd6biwqXOdIp_E0h8J7L-_zCWr37wj3Ct0Goax9rGW0ouGXX8uOC91jD3LU9AnYFlBunUHXhiFnZSDIQaaPyUfALwVvR_U0zZsX7Iw%3D%26c%3D6Nv_1R0PXV1EmmNm2pMngd-ECIuJdRrTj8au8dtfjA1ikWyeEkqvig%3D%3D%26ch%3DCPF8etNrnnDuI6JsXTw97hB2pAVXNt_up_fZFuRF77jtC7iMW2GnEQ%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C6b04f13e41bf4e0bd75008db1f580230%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638138235082322335%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DRr%2Bg4bAAuY%2B9JtouY6rAp66G3csQdWXrG7xFmb7nuE%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0902in" id="_x0000_i1054" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2023 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include
additional recipients, contact <a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 941-355-2092.</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Cheers!<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
<span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a> <b>|</b> <a href="http://www.oregon.gov/library">
<span style="color:#0563C1">www.oregon.gov/library</span></a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal">Follow @StateLibraryOR: <a href="http://fb.me/StateLibraryOR">
<span style="color:#0563C1">Facebook</span></a> <b>|</b> <a href="https://twitter.com/StateLibraryOR">
<span style="color:#0563C1">Twitter</span></a> <b>|</b> <a href="https://www.instagram.com/statelibraryor/">
<span style="color:#0563C1">Instagram</span></a> <b>|</b> <a href="https://pinterest.com/statelibraryor/">
<span style="color:#0563C1">Pinterest</span></a> <b>|</b> <a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt"><br>
</span><img border="0" width="342" height="43" style="width:3.5625in;height:.4444in" id="Picture_x0020_1" src="cid:image001.png@01D9510B.B43850E0"><o:p></o:p></p>
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