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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Join us in Talking Books at the State Library of Oregon!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The Oregon Talking Book and Braille Library is searching for a student worker to join us part-time as our Customer Service Assistant.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">As the Customer Service Assistant for the State Library of Oregon (SLO), you will support the Talking Book and Braille Library’s
customer service initiatives through routine contact to users. This position will assist the program manager and staff of the division with customer service support and outreach and projects that enhance the library users’ experience in accessing the services
provided by Talking Books.</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-caps: normal;font-variant-numeric: inherit;font-variant-east-asian: inherit;font-variant-alternates: inherit;font-stretch: inherit;line-height:inherit;font-optical-sizing: inherit;font-kerning: inherit;font-feature-settings: inherit;font-variation-settings: inherit;outline: 0px;min-height: 21.44px;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;white-space:pre-wrap;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">For a full review of the position duties, details, and working conditions, please click
<a href="https://www.oregon.gov/jobs/Documents/PD-046599.pdf" target="_blank"><span style="color:black">here.</span></a></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-caps: normal;font-variant-numeric: inherit;font-variant-east-asian: inherit;font-variant-alternates: inherit;font-stretch: inherit;line-height:inherit;font-optical-sizing: inherit;font-kerning: inherit;font-feature-settings: inherit;font-variation-settings: inherit;outline: 0px;min-height: 21.44px;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;white-space:pre-wrap;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<u><span style="font-size:12.0pt;font-family:"Arial",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p style="margin:0in;background:white;vertical-align:baseline"><u><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">What We Are Looking For</span></u><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-caps: normal;font-variant-numeric: inherit;font-variant-east-asian: inherit;font-variant-alternates: inherit;font-stretch: inherit;line-height:inherit;font-optical-sizing: inherit;font-kerning: inherit;font-feature-settings: inherit;font-variation-settings: inherit;outline: 0px;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;white-space:pre-wrap;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Minimum Qualifications:</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-caps: normal;font-variant-numeric: inherit;font-variant-east-asian: inherit;font-variant-alternates: inherit;font-stretch: inherit;line-height:inherit;font-optical-sizing: inherit;font-kerning: inherit;font-feature-settings: inherit;font-variation-settings: inherit;outline: 0px;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;white-space:pre-wrap;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<u><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Must be enrolled</span></u><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> at least half-time in high school or
college.</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-caps: normal;font-variant-numeric: inherit;font-variant-east-asian: inherit;font-variant-alternates: inherit;font-stretch: inherit;line-height:inherit;font-optical-sizing: inherit;font-kerning: inherit;font-feature-settings: inherit;font-variation-settings: inherit;outline: 0px;min-height: 21.44px;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;white-space:pre-wrap;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p style="margin:0in;background:white;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Desired Attributes:</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Ability to apply rules, standards, policies, and procedures.<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;outline: 0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Skills for maintaining accuracy in filing and data entry.<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;outline: 0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Strong customer service skills with the ability to approach all interactions with a high degree of professionalism, even under sensitive/difficult circumstances.<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;outline: 0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Skill in explaining information to the public (in person, on the telephone, or in writing) laws, rules or policies relating to a particular program, operation, or service.<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;outline: 0px">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Computer Literacy including proficiency with Microsoft Word, Excel, and Outlook.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">REQ-135679 Customer Service Assistant (Student Office Worker) - Part-Time (Open):<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><a href="https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OSL--State-Library/Customer-Service-Assistant--Student-Office-Worker----Part-Time_REQ-135679"><span style="color:windowtext">https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OSL--State-Library/Customer-Service-Assistant--Student-Office-Worker----Part-Time_REQ-135679</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:black;mso-ligatures:none">__________<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:black;mso-ligatures:none">Elke H. Bruton, MLIS (she, her, hers)<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-ligatures:none">Program Manager, Talking Books</span><span style="font-size:14.0pt;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-ligatures:none">State Library of Oregon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-ligatures:none"><a href="mailto:elke.bruton@slo.oregon.gov"><span style="color:#0563C1">elke.bruton@slo.oregon.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-ligatures:none">971-375-3509
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-ligatures:none">TalkingBooks.Oregon.gov<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:#1F497D;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="355" height="60" style="width:3.6979in;height:.625in" id="Picture_x0020_2" src="cid:image001.png@01D9DA81.46ABC980"></span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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