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<div class="WordSection1">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">Having trouble reading this email?<br>
You can view the <b><u><a href="https://www.tech-talk.com/change-the-automatic-saving-of-docs-to-onedrive.html" title="https://www.tech-talk.com/decoding-texting-abbreviations.html">tech tip</a></u></b> and the
<b><u><a href="https://www.tech-talk.com/12-power-words-4-meat-story-with-a-twist.html" title="https://www.tech-talk.com/getting-less-bold.html">communication tip</a></u></b> online instead at:<br>
<a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">When prompted for a
<b>username and password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library Services (IMLS)
through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Check your default settings to avoid frustration<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="207" height="86" style="width:2.1547in;height:.8988in" id="_x0000_i1044" src="https://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png"><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wUZs-DEATZCIqciFIsFXIs3cCajTx4oqJm2pcNM1eG9rW0LWpK5fHstfj10YHH2f-SXcNtL2qJ66xS-ORF5LCuiVWf91RTUhfBRdNS7xuSJelmDqztmos74tqhhX_Q99wo9NlGzKw_QwUE7DxN9XLAlTVt2kjC2l8VA==&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ=="><span style="text-decoration:none"><img border="0" width="600" height="326" style="width:6.25in;height:3.3988in" id="_x0000_i1042" src="https://files.constantcontact.com/ee1208b4001/1c85b5e0-c240-4935-b623-7b9b560db802.png" alt="video"></span></a><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wURUvqdeletjy0a-AfJ2tWF0ZieKCyJnyl8_4zIEC1HH_Wi-a23dUXSM74d2dSm71PY845FJmL-6enmm9ptSvQY2Wb7TuMbRJh1F0BMn5hWVV2G4tczfJtU_Q9sn7S3RfyVw3sI9g4CqdlRdgSv8zS6qzEuYoMQ7jxLm3El8a-II51nxUrSWQhveqdkfi_h_MjWgAoRyj5ZM7Hku594A0mwk=&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ==" target="_blank">
<b><span style="color:#315FC3">Nick Fewings</span></b></a> on <a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wUZs-DEATZCIqcXg27EjWlRZQY362w1mt0PYK6SqTpP76husuq9t5y68PLIwRokTLRWna7haRRfLYldcotqsbkMw5scC8FCjbSPjIQcoJ0jR16LxQqtnhYcxHzn_ZaKSTNCGCO1vlhwsYJdt-D446TPgOMaQS05BV8txFLrb06iUD-aWKRMFYcnNzsV3-ziilM8PUNNFsTdCrijLThef9hNioWwqK9tK0FZt4nHxfGbjlmzBj35XXp70daaMboimhcWozmThSY047nVhdC5EegQQ=&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wUX4m7SFl1Ub5uaQWXXj96gKtGgT9-kCVA0iwt7NxATUaqvLDbrJQHiFsfEW9D0eaTGi_VfZqlUmAujIvQTiHdXbagf_VbJrfQvlBo8B8y5qL&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ=="><span style="text-decoration:none"><img border="0" width="560" height="209" style="width:5.8333in;height:2.1726in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></a><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
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</span></span></span><![endif]><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">March 13:</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333"> [CANVA]
<i>Create Concept/Mind Maps to Visually Plan Complex Topics</i> [3 pm ET for 1 hour]
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<i>Use Simple Excel & Access Databases to Organize Storytelling Resource<b>s</b></i> [3 pm ET for 1 hour]<b>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wUcNs4eT2UF8PQb0f8uw8Vr6WU7e4IVbe13oOcRCkQlq3fAdxZXsT738bPf_iN7NUUOaAeyJyGEt6geNZgeZc-05OzT_L9UxYZWsm2XUfp7Up&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ=="><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">OFFICE – Sneaky OneDrive and Where You Save Documents<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="311" height="207" style="width:3.238in;height:2.1607in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/db3b0712-e032-48c0-b8e4-c7109a2e395b.png" alt="frustrated"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Imagine my frustration</span></b><span style="font-family:"Times New Roman",serif;color:black"> when I
<i>thought </i>I had lost a large document that took a lot of time to prepare!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Here's what happened.</span></b><span style="font-family:"Times New Roman",serif;color:black"> I opened a Word file that had been saved on my computer previously. I made a lot of changes to
it and then I went to <i>File</i>, then <i>Save As</i> and gave it a new version name. A few days later I opened the folder that contained the series of documents… but my new one wasn't there. <b>Where did the file go?</b><o:p></o:p></span></p>
<p><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">After doing a deep search I found it in a
<i>OneDrive</i> folder. How did it get there? <o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Let's back up…</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Some <i>software updates</i> are applied in the background … so that you don't even know that they have happened. One day you open a file and something is different! It may be noticeable; more
often, it is not. This is especially the case with <i>Microsoft Office 365</i> products such as Word, Excel, PowerPoint and so on.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">As it turns out, in a prior update,</span></b><span style="font-family:"Times New Roman",serif;color:black"> Microsoft
<b><i>changed the default </i></b>"Save location" to <i>OneDrive</i> instead of the folder that I had previously set up! <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Why? We assume that's because the trend is to save documents, videos, and images to cloud locations, rather than to desktop drives. Microsoft is giving us a hard nudge to use their associated
online system, <i>OneDrive</i>. Make no mistake about it, this is a great place to store documents. But if you have been saving files to your hard drive all along, being forced into OneDrive can be annoying. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP: </span></b><span style="font-family:"Times New Roman",serif;color:black">One advantage to
<i>keeping </i>your documents in the cloud is that they are backed up … which is great if your hard drive goes bad. Another benefit is that you can reach your files from any location.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Going back to my story,</span></b><span style="font-family:"Times New Roman",serif;color:black"> when I created a new document by giving it a new name, I assumed it would be saved in the original
document's folder. <b>However, I didn't</b> notice that the <i>default location</i> (the folder shown in the image below in the red box) had been
<i>changed </i>on me and was <b>now set to a OneDrive folder</b>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">(Oh, by the way, in the image you see "OneDrive – Personal," yours may not say "personal").<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="560" height="279" style="width:5.8333in;height:2.9047in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/d9c06326-0e9a-43a2-b3e2-b626b3877502.png" alt="default location"><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What's the Solution?<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Well, you could turn off OneDrive entirely</span></b><span style="font-family:"Times New Roman",serif;color:black"> and disconnect it from Windows. But you may need it sometimes, especially
if you share documents with colleagues. So this isn't the best solution for most people.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">A better answer?</span></b><span style="font-family:"Times New Roman",serif;color:black"> Change the<i> default save location
</i>in each Office Suite product (Word, Excel, PPT, etc.) It's an easy fix. You just need to know
<i>where </i>to make the switch from OneDrive to your preferred folder.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Change Your Default Microsoft File Location<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">It's a pretty simple process</span></b><span style="font-family:"Times New Roman",serif;color:black">, but remember, you need to do this for EACH Microsoft platform individually - Word, Excel,
PowerPoint, etc. We'll use Word in our example. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">In an open Word document, go to
<i>File </i>then <i>Options</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">In the
<i>Word Options</i> box, in the left menu click <i>Save</i>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Then do THREE things:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">UN-check the box:
<i>Autosave files stored in the Cloud by default in Word.</i> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">CHECK the
<i>Save to Computer by default</i> box.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">In the
<i>Default local file location</i> box, either click the <i>Browse</i> button to navigate to the new default location that you want. Or (as in Excel) if there is no Browse button, go to your File Manager, copy the file address, then paste it in the box so that
it is accurate.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="551" height="449" style="width:5.738in;height:4.6785in" id="_x0000_i1031" src="https://files.constantcontact.com/ee1208b4001/2378f2a8-8f22-460f-8b37-8097b14a1db9.png" alt="change default file location"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Then click<i> OK</i> to save this setting.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-family:"Times New Roman",serif;color:black">:
<b>If the new default folder is not showing</b>, you may need to <b>close Word entirely
</b>and then open it again.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Now, even though you probably save documents to
<i>various </i>folders in your file structure (not to your default folder each time), at least they won't get lost in OneDrive unexpectedly.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP:</span></b><span style="font-family:"Times New Roman",serif;color:black">
<b>As a precaution,</b> you may want to open your OneDrive.com account to see if you have files saved there that you want to move back to your desktop.
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: 12 Power Words
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:#333333">#4: "Meat Story" .. With a Twist</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">We have several articles on the "Meat Story" in Tech-Talk.
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">(Go to<i> <a href="http://www.tech-talk.com/">
www.tech-talk.com</a>.</i> Click on <i>Search</i>. Type "<i>meat story</i>" to find out how it got its name.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">But it's such a great communication technique that it bears repeating.
<b>We'll approach it with a different twist. </b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">When you develop a "meat story</span></b><span style="font-family:"Times New Roman",serif;color:black">" to address a situation, you need two components:
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-family:"Times New Roman",serif;color:black">1) The problem</span></b><span style="font-family:"Times New Roman",serif;color:black"> [stated succinctly] and<b>
</b><o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-family:"Times New Roman",serif;color:black">2) What you want</span></b><span style="font-family:"Times New Roman",serif;color:black"> [again, keep it short].<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples</span></b><span style="font-family:"Times New Roman",serif;color:black">:<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"You're being too loud, I need you to keep it down."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"I've paid you in full; I need the job finished."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"You've been late multiple times. I want you to start showing up 5 min. early."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"I understand you're upset. We have to uphold the policy."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"I hear that you want to watch TV. Bedtime on week nights is 8:00."<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-0"><b><span style="font-family:"Times New Roman",serif;color:black">In our other articles
</span></b><span style="font-family:"Times New Roman",serif;color:black">on the Meat Story, we emphasize how
<i>you </i>want others to do something for you. <b>You have a problem and they can solve it.</b> You tell them how, without elaborating with lots of justification.<o:p></o:p></span></p>
<p class="indent-0"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-0"><b><span style="font-family:"Times New Roman",serif;color:black">Remember</span></b><span style="font-family:"Times New Roman",serif;color:black">, "just the facts, ma'am"! State the problem and how you want it solved. Don't elaborate. Be
kind, but firm.<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">* * *<o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't wait 12 weeks to get all the power words,
</span></b><span style="font-family:"Times New Roman",serif;color:black">go to <a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wUaOA4RmYFQ4OaTlNaucvCzJAtZm9us_YGpaDTiVim5dR97oGCIEEtxsedaxpPzd9Q67xzyxjRz4dRrJR4kKhm9F06fknN0ZuJA==&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk.com</span></b></a>. <b><i>Search </i></b>for "<i>12 Powerful Phrases"</i><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001aQEVHiQ910USZebiu5u5ylt3MO5SkgH2Ox0B6wre1vkeLEoZWy2wURRrngyc4Q8Fj23rjRRMX-THEskS5ruBTK5fTka72tiPb1fdXZXFe4dUdqWazTXpSuuACqkxZm611SzdpgtRz0qF4VPibsr5xaEYbtxJZZ1lnnZZK2Ft6QQ=&c=59awerSIVNYSlVzWZLPFN_elUXvVJ-LYBECl7FtWPL7lY9sxO-dsNQ==&ch=Y8o6D_Vt3Jefq6Tf9UZxHbP8ksCQS4ZhpB7Cf8B54-dS7vvd-u9AMQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
<u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Follow @StateLibraryOR:
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