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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">Having trouble reading this email?<br>
You can view the <b><u><a href="https://www.tech-talk.com/how-can-a-simple-database-help-you.html" title="https://www.tech-talk.com/decoding-texting-abbreviations.html">tech tip</a></u></b> and the
<b><u><a href="https://www.tech-talk.com/12-power-words-8-tell-me-more.html" title="https://www.tech-talk.com/getting-less-bold.html">communication tip</a></u></b> online instead at:<br>
<a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">When prompted for a
<b>username and password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Spreadsheet or Database?<o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">OFFICE - How Can a Simple DATABASE Help You?<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Advanced</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">We all like to be organized, right?</span></b><span style="font-family:"Times New Roman",serif;color:black"> When you have a lot of data (such as contacts, story-telling activities, historical
events), putting it in a tool that will make it easy to retrieve is handy. The question is, should it be a
<i>spreadsheet </i>or a simple <i>database?</i><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Lots of times, <b>
the default "tool" is a <i>spreadsheet</i></b><i> </i>(Excel or Google Sheets). We put each item in a row, with different categories in each column. <b>For example,</b> if it were for a contact list, the name of the individual may be in the
<i>first </i>column, with others holding the address, email, phone number, and maybe a birthday.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Database tools that you find online
</span></b><span style="font-family:"Times New Roman",serif;color:black">are very often designed for CRM (<i>Customer Relationships Management</i>) data. Popular options include
<i>HubSpot</i>, <i>Salesforce </i>and <i>Monday.com</i>. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Microsoft Access,
</span></i><span style="font-family:"Times New Roman",serif;color:black">however<i>,
</i>is generic database software that we can shape the way we want. It has a steep learning curve unless
<b>you use the templates we had created</b> for our webinar on <i>databases.</i> (See below for more info.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">When is it more useful
</span></b><span style="font-family:"Times New Roman",serif;color:black">for you to put your info into a
<i>database</i> vs. a <i>spreadsheet</i>? <o:p></o:p></span></p>
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<p align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:black">Database Software</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
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<p align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:black">Spreadsheet Software</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Large amount of data</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Small to medium amount of data</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Filters using multiple parameters</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Filters use a single parameter ... IF the spreadsheet is "Formatted as a Table"</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Query functionality</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Calculation functionality</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Forms for submitting data</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Analysis Possibilities</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:black">Reports</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">So, if you think you could use a database, how could you just create a SIMPLE one? Is there an<i> online tool</i> available? Would it be
<i>free</i>? Could you learn how to use it <i>easily</i>?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">With those questions in mind,
<b>let's look at some database platforms.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="110" height="107" style="width:1.1488in;height:1.119in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/af14ebbb-d73c-45c5-af6f-e9af955099b3.png" alt="Access"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Microsoft Access<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Now, anyone with Microsoft Suite typically has the database component:
<b><i>Access</i></b>. <b>NOTE</b>: With Google, there is no database tool. (See alternatives you can use in Google below.)<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Have You Heard That Access is No Longer Supported by Microsoft?</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Microsoft previously released a statement that it would be shutting down Access Web Apps and Web Databases in Office 365 in April of 2018. However, they rolled back that statement and quietly
changed their mind. Updates continued to appear – the latest version of Access in Office 365 was released in September 2020. Continued updates and improvements to Access are now delivered through the Office 365 subscription service, with updates focusing on
integration, cloud connectivity, and data analysis improvements.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Create Your Own Simple Database in Access<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Although this is a complex platform,
<b>there is a user-friendly way to get started:</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Open Access and choose
<i>New</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Then select from any of the premade database
<i>Templates</i> that Microsoft has created for use.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or you can open a new
<i>blank</i> database (there is quite a learning curve with this, however).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="539" height="478" style="width:5.613in;height:4.9821in" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/91ab6949-afec-4b94-a404-bf1bcea07674.png" alt="Access templates"><o:p></o:p></p>
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<span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="250" height="189" style="width:2.6011in;height:1.9702in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/cbb3b852-5f3f-491a-93b7-b50efadab480.png" alt="webinar"><o:p></o:p></p>
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<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Because Access is a complex platform… you may want to join our
<o:p></o:p></span></h1>
<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Tech-Talk Webinar on Wednesday, March 27th<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">“Use Simple Excel & Access Databases to Organize Storytelling Resources” </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">In this webinar,</span></b><span style="font-family:"Times New Roman",serif;color:black"> we will be showing you how
<b>we created two database templates</b> for you to use! <o:p></o:p></span></p>
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<![if !supportLists]><b><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">One is based on storytelling events</span></b><span style="font-family:"Times New Roman",serif;color:black"> ... organizing and retrieving saved resources.<b>
<o:p></o:p></b></span></p>
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<![if !supportLists]><b><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">The other template shows a modification
</span></b><span style="font-family:"Times New Roman",serif;color:black">... keeping track of historical materials.
<b><o:p></o:p></b></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">You will be able to download the templates
</span></b><span style="font-family:"Times New Roman",serif;color:black">to use in your own planning ... for your own topics.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't attend the webinar live,</span></b><span style="font-family:"Times New Roman",serif;color:black"> after March 27, 2024, you can watch the recording and <a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75YvDqz2-6qJoty2GwVPYPYTU-0ZN98ILlNFMTRcoSxtqJ_WPvl2wfWvWILaJJR5uX99UpNE1J9oorHr0-qpbQTBfjYHzbZAvcgw32N8e9A5PTuxGEohrFjH8=&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA==" target="_blank"><b><span style="color:#315FC3">find
the templates on the Tech-Talk page</span></b></a> along with the Quick Reference Guide (key points and helpful tips).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75Yvjh-8xMkZ-jWwpgzLtPOQvYBMpyfWnvQ5WYJrd-ghWlN7b5HWk0GaL9qtR72unD8h-FZAXryf3mEGN5IPMW3XqvCD6uUinT2m9u6H4dhLhfJ34qi5k5wXpeoaHZAlKO0tCAGvXeyDdAtmZ98DVY-m9Zl1JdEnFEHDkItKEKJL-2RsJrNX5nmzE=&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Sign
up to Attend the Webinar Here</span></b></a> </span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Google Options<o:p></o:p></span></h1>
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<img border="0" width="15" height="1" style="width:.1607in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="255" height="135" style="width:2.6547in;height:1.4047in" id="_x0000_i1032" src="https://files.constantcontact.com/ee1208b4001/f72888f0-ae10-4cd8-bade-a5d9afc26dc2.png" alt="Google form"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">If you only work in the Google Suite,</span></b><span style="font-family:"Times New Roman",serif;color:black"> then a
<i>spreadsheet </i>may be your best choice. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Or,<b> you can integrate Google
<i>Forms</i> </b>so that content entered will be added to a <b>spreadsheet-based database
</b>that is stored online. It is easy to set up and free to use. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Key Steps Overview</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Create a Google
<i>Form</i> for intake of content.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Specify a Google
<i>Spreadsheet </i>that the form content will automatically populate.<o:p></o:p></span></p>
<p class="indent--1" style="margin-left:66.0pt;mso-list:l3 level1 lfo7"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Now you need to
<i>convert </i>the spreadsheet into a database. <o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></b></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">NOTE: </span>
</b><span style="font-family:"Times New Roman",serif;color:black">A third party interface (another app) is required to make the conversion. There are a number of these available.
<b>In a browser, <i>search </i>for </b>"<i>how to turn a google sheet into a database</i>" to find the solution that works best for you.
<b><i>Google AppSheet </i></b>is a popular one.<b><o:p></o:p></b></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">More Database Options<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">There are third-party database solutions</span></b><span style="font-family:"Times New Roman",serif;color:black"> that you could use like<i> LibreOffice Base</i>,
<i>Kexi from Calligra Office</i>, and <i>Bubble</i>, but we are not suggesting these at this time because they are not simple. <o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">If you want to know about more databases</span></b><span style="font-family:"Times New Roman",serif;color:black">, this link below does a good job of outlining the pros and cons of several
of them.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75Yvjh-8xMkZ-jO7ZvFJ5xNpmLmZUHEaOPYblfK887iXG-79UReEgPPLrsPTGo_E9y0jPJVJJaQTx9PZ0M6VTG_pFKB_s5CGMa-aOdlsJVAWYhrFSKBonGI3dNRZYec0d8du5dQBoXnLoy&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA==" target="_blank"><b><span style="color:#315FC3">https://www.comparitech.com/net-admin/microsoft-access/
</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: 12 Power Words
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:#333333">#8: "Tell me more"
</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">You're having a conversation</span></b><span style="font-family:"Times New Roman",serif;color:black"> with a colleague, friend or family member. You're a little confused.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Maybe you don't understand the concept t</span></b><span style="font-family:"Times New Roman",serif;color:black">hey are trying to get across. Or perhaps you're not ready to make a comment,
to disagree, or to heartily endorse what's being said.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Just say, "Tell me more."
</span></b><span style="font-family:"Times New Roman",serif;color:black">It buys you time. Plus, you'll then often hear what is really going on. Your friend will elaborate without feeling as if they weren't being clear or that you weren't listening well enough.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Instead, they will think,
</span></b><span style="font-family:"Times New Roman",serif;color:black">"<i>Great, they are engaged. They want to know more. They want to understand."</i><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Another situation when you can use, "<i>Tell me more</i>"
</span></b><span style="font-family:"Times New Roman",serif;color:black">is when you have zoned out a bit when a colleague was talking, and you don't want to offend them by saying you weren't listening ... would they please repeat it.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">"<i>Tell me more"</i> is a neutral statement
</span></b><span style="font-family:"Times New Roman",serif;color:black">that will help you gracefully get back on track.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">* * *<o:p></o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you can't wait 12 weeks to get all the power words (or learn more about
<i>this </i>one), </span></b><span style="font-family:"Times New Roman",serif;color:black">go to
<a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75Yq9nR1yVlJYkGAS5Th82j0yed5qt1IiNPBUttMnw7oyuJmTuwgHUk9nLPEeFLZl6S6y-TL6WGWUW4pwRgM4uvl6n_W8buwaneg==&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk.com</span></b></a>. <b><i>Search </i></b>for "<i>12 Powerful Words"</i><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75YkUAhXEB0G-b4sHq4uccatEZgzYg9gm-y3_CDppfx84nybVykrXX168KAEpFyhWldiM_KiMCv70QkGMOSw9yftWTh36GDa45HA3mL-W8jfNY&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA=="><span style="text-decoration:none"><img border="0" width="301" height="201" style="width:3.1309in;height:2.0952in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001_AAAQcfBEAmmwFBO70fxuNmHgMfdKcPnbmfEBeZL-FVfh75hZX75YjvGeA7mMnqdzR-t5rzQ69zTDP-orVtJ7Szln4sXFTR1DDfbRAuRP1wpuchN_WVL2G5vJxyyjaRnRVoBXYyRR-utfm-z8i6BnoI3Lz9q3TJHMRA11Bk4CVc=&c=OFpN7NXZziuVtayo2sGrh9AMiLqsCF7IFs79EstiGU85H2w6XIOVTw==&ch=ANmqdXvFJOSUN82oFsf5bQcadvyUWaKSGoEFTBRDpyH_9U00WmgQhA=="><span style="text-decoration:none"><img border="0" width="301" height="201" style="width:3.1309in;height:2.0952in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">Darci Hanning, MLIS (she/her/hers)</span></b><b><span style="font-size:14.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span><span style="font-size:8.0pt;mso-ligatures:standardcontextual"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">State Library of Oregon
<b>|</b> Library Support and Development Services <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;mso-ligatures:standardcontextual">971-375-3491
<b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a>
<b>|</b> <a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a>
<u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Follow @StateLibraryOR:
<a href="http://fb.me/StateLibraryOR"><span style="color:#0563C1">Facebook</span></a>
<b>|</b> <a href="https://twitter.com/StateLibraryOR"><span style="color:#0563C1">Twitter</span></a>
<b>|</b> <a href="https://www.instagram.com/statelibraryor/"><span style="color:#0563C1">Instagram</span></a>
<b>|</b> <a href="https://pinterest.com/statelibraryor/"><span style="color:#0563C1">Pinterest</span></a>
<b>|</b> <a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual"><br>
</span><span style="font-size:11.0pt"><img border="0" width="408" height="51" style="width:4.25in;height:.5357in" id="Picture_x0020_6" src="cid:image001.png@01DA7491.7371AAC0"><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></span></p>
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