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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">See how amazing tool can be
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="207" height="86" style="width:2.1547in;height:.8988in" id="_x0000_i1050" src="https://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<b><span style="color:#315FC3">Stefano Zocca</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaAQod4HyCOoueoolPfFs9G1hRNV4GcZ9LdX9Hq76vdHZGIXPrVSQNpXicfPlxDqSeUVOt88Q23ZjDHeOFDFEmFxXdRWAhjxtr4jOobIVCwNpdg18S-lsp7c9Sk4hFAv_reObZysHspH9pvoayW71qm6-t01eFxzTnqDFWRMIV7d-7BfbifWqW7KVgAU0k8wigas3EeHAEogo_RpUjx6ygISsDQ39Gwaq-fq0IKJIO0JIMbQSwPsKIVqIg6MwPNx4Lw==&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaFgUgyTahSxN5hJFLesw9nFeXk_YPyg9AvuqrqW1hTW05xr_F78mySZD4wI6mjpBbW6fg1VGWivz0iX8u6D3WSFgLCgWnTnw1T9_H_2ubwiioG26LjnQFf8=&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
Webinars and Register Here</span></b></a> </span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">WEB TOOL – Problem Solving and More with AI's ChatGPT<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Have you ever considered using AI simply as a problem solver? </span></b><span style="font-family:"Times New Roman",serif;color:black">Most people think of the new Generative AI as a way to
write reports, stories or essays. Some think of creating a new and unique image in seconds. Yes, you can do all that and many more things. (See this
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaPUf-ju9GkeOSc7SuR8JwsoWWf7j52dl3_dBdCoj17aXcExXPdrzqejApWZDkhx0Ec8i7-MRQ7B0WkuKuLJaliOKFVOT7-QXPmhUyIlRo6DaQBx2yBPnZNZUNY0EZR9E9mckEczKgLX3&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk article</span></b></a>.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">We want to introduce you to another way</span></b><span style="font-family:"Times New Roman",serif;color:black"> to use AI with the free tool, ChatGPT. We're so excited about this because it
has already saved us hours and hours of time ...<b> solving problems!</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For example, we …</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Identified a great source for automotive repair that resulted in lower expense.<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Improved the quality of a complaint letter to ensure a better response.<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Converted an important lofty concept into a concrete idea.<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Discovered info to keep us from falling prey to scam email.<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Figured out travel costs for presenting at a conference.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">And the list goes on!</span></b><span style="font-family:"Times New Roman",serif;color:black"> Once you have a mindset for using ChatGPT as an ongoing tool for resources and info,
<b>you'll have an ever-present assistant at your fingertips.</b><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Not Familiar with ChatGPT?<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Sign up for a free account
</span></b><span style="font-family:"Times New Roman",serif;color:black">at <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaABPyZdXGm6Vd7RgBtoptHqgbfIVR9zhS9W3xN5sS_B9uSI6PlUTul2z-xdIoCVqbOwmL6rxsmrbbxcNnAG4g3k8qZ8DcsqUoA==&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ==" target="_blank">
<b><span style="color:#315FC3">https://chatgpt.com</span></b></a> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Once logged in,
<b>enter your search query</b> in the area at the bottom of the page. <b>(In the message area</b>, type whatever you're looking for or want an analysis on.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Once you have your first answer,
<b>you can drill down</b>, asking additional questions to get more specific info. Type them in the message area. You don't have to restate the info you've already given. It will build upon it, especially if you ask it to.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Your chat
<b>history will appear in the left menu</b> for future use and refinement. There doesn't appear to be a limit so all of you searches will be saved, unless you click on the three dots next to a Chat and choose
<i>Delete.</i> <o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Strategies for Getting the Most Out of ChatGPT<o:p></o:p></span></h1>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">1. Don't worry about getting the "question" right.</span></b><span style="font-family:"Times New Roman",serif;color:black"> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">You don't have to agonize over how to appropriately write the topic or request in the tool. <b>Just type key thoughts you want to include.</b> Partial sentences are OK. Ideas that are vague are
fine. <b>No particular or logical order is required</b>. Just jott all your thoughts down. Up to 3,000 words! Of course, you don't want anything that long, but now you know space is not really the issue. You will be amazed at how smart the AI tool is, giving
you remarkable results.<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">2. Keep all the "questions" related to the same topic together. </span></b><span style="font-family:"Times New Roman",serif;color:black">That means you
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">always go back to a previous inquiry and add more questions.
<b>When you think of a new topic, be sure to click on a new message block.</b> It's very hard to find your info when it's buried with something unrelated.<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">3. Use the first couple of words as a topic description
</span></b><span style="font-family:"Times New Roman",serif;color:black">because that is what will show up on the left hand side menu. This habit makes it much easier to go back to use the info you've gathered at a previous time. You may even want to build
on it later and get ever more detail on the topic.<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">4. Think "drill down". </span></b><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><span style="font-family:"Times New Roman",serif;color:black">Ask a simple question,
then build on it with another question. Tell the AI tool to consider the info in the previous question if you like. It instinctively assumes that everything in the one message block is related. So if you ask it to specifically build on what it's already found,
it will.<o:p></o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Let's look at an example!</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">In ChatGPT
<o:p></o:p></span></h1>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Problem:</span></b><span style="font-family:"Times New Roman",serif;color:black">
<i>We want to have Tech-Talk Basic subscriptions purchased by senior living communities. </i>We'd like<i>
</i>to start with <i>local</i> residential companies so that we can reach out to them personally.<o:p></o:p></span></p>
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<p><b><i><span style="font-family:"Times New Roman",serif;color:#315FC3">FIR</span></i></b><b><i><span style="font-family:"Tahoma",sans-serif;color:#315FC3"></span></i></b><b><i><span style="font-family:"Times New Roman",serif;color:#315FC3">ST</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black">,
In ChatGPT, we type:</span></b><span style="font-family:"Times New Roman",serif;color:black">
<i>Senior Living Communities with club houses and activities in Colorado Springs.
</i><b>NOTE</b>: You see we don't have to actually ask a question or use punctuation. Just type the ideas.<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">ChatGPT gave us this:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Colorado Springs offers several senior living communities with clubhouses and activities designed to keep residents engaged and active. Here are a few notable ones:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">1. Liberty Heights</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Description</span></b><span style="font-family:"Times New Roman",serif;color:black">: A resort-style community offering independent living, assisted living, and
memory care.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Amenities</span></b><span style="font-family:"Times New Roman",serif;color:black">: Clubhouse, fitness center, swimming pool, dining options, walking paths.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Activities</span></b><span style="font-family:"Times New Roman",serif;color:black">: Social events, fitness classes, hobby groups, and cultural outings.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">(And so forth.<b>
</b>It continues with <i>six</i> more places.)<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><i><span style="font-family:"Times New Roman",serif;color:#315FC3">SECOND,</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black"> Drill Down:
</span></b><span style="font-family:"Times New Roman",serif;color:black">I realize that I'd like to know which places have a
<i>technology support program </i>for their residents. So, in the same thread (as opposed to starting a new question/message thread), I type:
<i>which offer technology assistance or training.</i><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">ChatGPT gave us this:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Several active senior living communities in Colorado Springs offer technology assistance or training to help residents stay connected and engaged. Here are some options:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">1. Liberty Heights</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Description:</span></b><span style="font-family:"Times New Roman",serif;color:black"> A resort-style community with various living options.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Technology Assistance:</span></b><span style="font-family:"Times New Roman",serif;color:black"> Regular tech support sessions and workshops on using smartphones,
tablets, and computers.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">(And so forth.<b>
</b>It continues with more specific info for each place. Then it provides the <i>
Summary </i>below<i>.</i>)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">These communities recognize the importance of technology in maintaining social connections and enhancing the quality of life for their residents. They offer a range of services to ensure seniors
are comfortable and confident using modern technology.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><i><span style="font-family:"Times New Roman",serif;color:#315FC3">THIRD</span></i></b><b><span style="font-family:"Times New Roman",serif;color:black">, Drill Down Again:
</span></b><span style="font-family:"Times New Roman",serif;color:black">Now I want to know if pay for any services. So, I type:
<i>Do they offer programs using paid external providers?</i><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">ChatGPT gives us:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Several active senior living communities in Colorado Springs partner with external providers to offer specialized programs and services. These partnerships can enhance the range of activities
and support available to residents. Here are some paid external programs:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">External Programs:</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo11"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Fitness and Wellness</span></b><span style="font-family:"Times New Roman",serif;color:black">: Professional fitness trainers and wellness programs.
<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo11"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Cultural Program</span></b><span style="font-family:"Times New Roman",serif;color:black">s: Guest speakers, musicians, and artists.
<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo11"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Educational Workshop</span></b><span style="font-family:"Times New Roman",serif;color:black">s: Experts and lecturers in various fields.
<o:p></o:p></span></p>
<p class="indent-0" style="margin-left:66.0pt;mso-list:l10 level1 lfo11"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Healthcare Services:
</span></b><span style="font-family:"Times New Roman",serif;color:black">On-site medical services provided by external healthcare professionals.
<o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Discovering the ChatGPT</span></b><span style="font-family:"Times New Roman",serif;color:black"> web tool is exciting! <b>The possibilities are unlimited. </b><o:p></o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Join the Webinar on ChatGPT AI</span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">If you'd like to see more specific examples</span></b><span style="font-family:"Times New Roman",serif;color:black"> of how you can tap into this tool and increase your productivity,
</span><span style="font-family:"Arial",sans-serif;color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaFgUgyTahSxN5hJFLesw9nFeXk_YPyg9AvuqrqW1hTW05xr_F78mySZD4wI6mjpBbW6fg1VGWivz0iX8u6D3WSFgLCgWnTnw1T9_H_2ubwiioG26LjnQFf8=&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ==" target="_blank"><b><span style="font-family:"Times New Roman",serif;color:#315FC3">join
us in the webinar on Wednesday, October 23rd</span></b></a></span><span style="font-family:"Times New Roman",serif;color:black"> at 3pm ET or watch the recording and get the
<i>Quick Reference Guide</i>.</span><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: Email</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Follow a statement with a reinforcing one</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">When you're writing an email</span></b><span style="font-family:"Times New Roman",serif;color:black">, asking a question or making a suggestion, it's considered best practice in the communication
field to <b>follow it with some type of reinforcing statement.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Why?</span></b><span style="font-family:"Times New Roman",serif;color:black"> Because it does a number of positive things.
<b>A follow up statement can: </b><o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black">1) Bring more attention to the initial statement.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black">2) Underscore your thought's importance.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black">3) Demonstrate the sincerity of your statement.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Examples</span></b><span style="font-family:"Times New Roman",serif;color:black">:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"Let's go into Zoom so I can see what you're doing."
<b>[Follow with] "That would be very helpful."</b> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo13">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"You could take 10 minutes to demonstrate how you create a poster in Canva."
<b>[Follow with] "The attendees will get a lot of value out of that."</b> <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"Thank you for helping this morning."
<b>[Follow with] "I really appreciate it!"</b> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaM-qqw8c-3d_24-BzEXEZM1RR6xLQA8NlePydWXJ-x9rhLY3_wy4_zrrL1H2UvOKG5J53VDCG7Ysdt2n-YYRgpWBEHodyWAdQscADDme7UxGq23JBsxaMlA=&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001f2fxLGNjxJsg1wYBBV9O3pyQVQUBlmA27Yx_-0cVzceq1KM8cHShaNHkxqXmns6MIBs4wrv5vQB6qvuZaxOryIn85ap1SaLH_dP1ygu6ftd5x03awgPxXJYR16Jc80F31zW8ZVclaAedasfquMBRp91F-HMrPaybthgLdYayB2g=&c=fGNUZmJbNJ0Cgx8mjkfArOtg_LzBUD4IYqR2Z7mTFwuzTJmj6r8OIw==&ch=7hUBrbrywL3p9ktyHvVenPunj_IkhIH36owXtvpOSKWBm4-Y0V2MZQ=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1026" src="https://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><u><span style="color:#0563C1"><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span></u><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#0563C1"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#0563C1"><a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a></span></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_27" src="cid:image001.png@01DAF3CF.727D11F0" alt="State Library of Oregon (Logo)"><o:p></o:p></span></p>
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