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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Having trouble reading this email?<br>
You can view the <b><u><a href="https://www.tech-talk.com/secure-your-data-with-this-strong-authentication-option.html" title="https://www.tech-talk.com/decoding-texting-abbreviations.html">tech tip</a></u></b> and the
<b><u><a href="https://www.tech-talk.com/give-feedback-when-people-contribute.html" title="https://www.tech-talk.com/getting-less-bold.html">communication tip</a></u></b> online instead at:<br>
<u><a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a></u><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Authentication Apps<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001-EiuVgxTLOpmaKXeUbtW9ukwO6lB8iBiMNxLbM2hrXM752zZ7SSnwb43ejQyIHP1XFErywyUK_fYGC-Kmary38cII281rq9awRcDGC4MgFzCObBMbo5w59mz1n4iyHVCoUerFL1WWLPqyxj1q7tcqJ8Zt4Levgl7IIS62lR2aoHfUjhMmFOX5az0X58ld3-x-Xxr8wRaICVwO1nhzivvNZj4fX-ZGQwI1NG42HyV2T4frjOgcONDGWIE0VGaKYkl2DmHnPZDTSoSfteKqt78uA==&c=khZhUb6RFWiqoG3a3X1YXnNcnKHHvNMI9azTXzx5lRoNKO_Y9xdP1g==&ch=tTx8yhP4EE62R4ysiF8yejqTWBMjQmjs6WD8m2qXEwC399vI3hgyOw==" target="_blank">
<b><span style="color:#315FC3">Jen Theodore</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001-EiuVgxTLOpmaKXeUbtW9ukwO6lB8iBiMNxLbM2hrXM752zZ7SSnwb43ejQyIHP1CJ5NrAzSBJMRXWTQX6pGTGEGlYf8PqFDrigvgjKQBLZDLmPzAFlENTORTtJTUt85LHRyoIHWJMpkWYUM1zGmOpiMuEZbQ-waGv1CPEb_ZXZonf00IWYnxzcfb9zxNK2MLGaDuItnl6-DEGkDcO8qCScc9OGfmkFKbL2AcbqpNMF83QF0gA3GG31wZeLaDTSS6L7tIROG3xiKXKYsGsm9RDDjBdRZSNM26dS3ubwVub10l10hku3QgXDJ61eckWYE8INcULajd-EtF2rX2A1XQQ==&c=khZhUb6RFWiqoG3a3X1YXnNcnKHHvNMI9azTXzx5lRoNKO_Y9xdP1g==&ch=tTx8yhP4EE62R4ysiF8yejqTWBMjQmjs6WD8m2qXEwC399vI3hgyOw==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: All webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are
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<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#E94C3A">NEW DATE!</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Oct 16: [WORD/Google Docs]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> </span><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#315FC3">Mastering
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Oct 23: [GRAPHICS] </span></b><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#315FC3">Use AI Tips and Strategies to Solve Problems and Craft
Perfect Text. </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#C03E30">Why attend? </span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">If you want faster answers & better text.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Nov 6:</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> </span></i><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">[INTERNET] </span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Organizing
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Nov 20: [VIDEO]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<i>How to Pick the Perfect Video Creation Resource for Any Situation. </i><b>Why attend? </b>If you want to understand all your video options.</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001-EiuVgxTLOpmaKXeUbtW9ukwO6lB8iBiMNxLbM2hrXM752zZ7SSnwbe0WNfdxYiFCV8fTrahpgIw66NN4jqDMuxlxxAOwF2s38yAUdhDGJN52lR_qzsyJwUGRuhq4aU8MlzFjy7b-YcRi-Qb67xVtm9b9CXCFlKNjCknDwTVtiU=&c=khZhUb6RFWiqoG3a3X1YXnNcnKHHvNMI9azTXzx5lRoNKO_Y9xdP1g==&ch=tTx8yhP4EE62R4ysiF8yejqTWBMjQmjs6WD8m2qXEwC399vI3hgyOw==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">View
Webinars and Register Here</span></b></a> </span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">CYBER SECURITY - Secure Your Data with this Strong Authentication Option<o:p></o:p></span></h1>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate </span>
</i><span style="font-family:"Times New Roman",serif;color:black">and <i>Advanced</i><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">You may have noticed</span></b><span style="font-family:"Times New Roman",serif;color:black"> that when you log into a website, you're being prompted to set up a
<b>second level of security </b>to make it more difficult for hackers to breach your account.
<b>This extra layer is referred to as 2FA, or 2-Factor Authentication.</b><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="280" height="187" style="width:2.9166in;height:1.9464in" id="_x0000_i1051" src="https://files.constantcontact.com/ee1208b4001/41954682-46fe-4c6a-8153-8be00f1e8e85.png" alt="Person holding a smartphone displaying a 2FA authenticator app with codes, sitting at a desk with a laptop in the background."><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">The "2" in 2FA</span></b><span style="font-family:"Times New Roman",serif;color:black"> refers to a second way of validating your account. You're probably using it already! There are a few
different methods, and many platforms let you pick your preference:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You are sent an
<i>email message </i></span></b><span style="font-family:"Times New Roman",serif;color:black">with a 6-digit code to enter.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You're sent a
<i>text message</i></span></b><span style="font-family:"Times New Roman",serif;color:black"> (a push notification) with a code to validate.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You need to enter the answer to a
<i>secret question</i> </span></b><span style="font-family:"Times New Roman",serif;color:black">that you set up.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You log in using
<i>biometrics</i> </span></b><span style="font-family:"Times New Roman",serif;color:black">with your fingerprint or face/retina scan. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Or,<b> you use an
<i>Authenticator app</i></b> that is set up on a mobile device and you enter a 6-digit code.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-family:"Times New Roman",serif;color:black">:
<b>Learn more</b> about why using 2FA is <i>important </i>in this <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001-EiuVgxTLOpmaKXeUbtW9ukwO6lB8iBiMNxLbM2hrXM752zZ7SSnwfhC3aHRolShKJS5fbUK8pDtJvJvrK3obGeoYEkqSKtxm8q95CVtnMEYz-3Z9ghpqBKnKTqlpdy4i6YEfQpCxFvJw3CSNBxP5dqY_DY7NcOh6s35juAOwP_fpMGeZg7EFO-nJkoR_KObIe36jQAWfrZf7Ryqydu_5NUju5WPS31Qhz3Mf13oUZmwfeoUlm6-GQ==&c=khZhUb6RFWiqoG3a3X1YXnNcnKHHvNMI9azTXzx5lRoNKO_Y9xdP1g==&ch=tTx8yhP4EE62R4ysiF8yejqTWBMjQmjs6WD8m2qXEwC399vI3hgyOw==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk article</span></b></a>. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">The first four methods above are pretty self-explanatory. But you may be asking,
<i>"<b>What is an Authenticator app?</b> It sounds complicated." </i>Actually, this form of authentication is very strong, and pretty easy to set up with a little understanding. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What's Different About an Authenticator?<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">First, you'll find this option more frequently on sensitive types of sites…
<b>banks, credit card companies, healthcare accounts</b>… sectors <b>involving personal data</b> where hackers can get in and do damage.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Second, an <b>Authenticator
<i>app </i>(on your mobile device: phone, tablet) </b>shows you "<i>dynamic</i>" code, usually six numbers. It's considered
<i>dynamic </i>(changing every 30 seconds) instead of <i>static </i>(fixed), <b>because it reacts to what is going on .</b>.. much like a recipe where the ingredients change based on what is available in the kitchen. This authentication method strengthens your
security.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">There are many different authenticator apps</span></b><span style="font-family:"Times New Roman",serif;color:black">, with typical examples being
<i>Google Authenticator, Microsoft Authenticator</i> and <i>Duo Mobile </i>(popular in the business world). In the Apple world, it's just called
<i>Authenticator.</i><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">There are several reasons</span></b><span style="font-family:"Times New Roman",serif;color:black">
<b>why </b>the use of an authenticator provides stronger protection for you and your data.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Dynamic Codes.
</span></b><span style="font-family:"Times New Roman",serif;color:black">Because authenticator apps generate time-sensitive, one-time-use codes that change every 30 seconds, even if someone steals a code, it becomes useless shortly afterward.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">You don't need the Internet</span></b><span style="font-family:"Times New Roman",serif;color:black">. Since the codes are generated locally on your device, hackers
can't intercept them in transit like they could with email or text messages.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Reduced risk of password compromise.</span></b><span style="font-family:"Times New Roman",serif;color:black"> Even if a hacker knows your password (yes, you still
will have one), they won't be able to log in without the one-time code generated by the app.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">Can You Choose Which Authenticator to Use?</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="220" height="170" style="width:2.2916in;height:1.7738in" id="_x0000_i1047" src="https://files.constantcontact.com/ee1208b4001/0e39b8ab-cc6c-4561-aaec-49c56933985e.jpg" alt="Icons for three apps: Microsoft Authenticator with a blue lock, Google Authenticator with a multicolor design, and Authenticator App with a blue shield."><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Whether <i>you
</i>can select the authenticator </span></b><span style="font-family:"Times New Roman",serif;color:black">or<b>
</b>not depends on the business or service. Some allow you to choose any authenticator app, as long as it supports standard protocols.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Tahoma",sans-serif;color:black"></span></b><b><span style="font-family:"Times New Roman",serif;color:black">However, some businesses require</span></b><span style="font-family:"Times New Roman",serif;color:black"> you to use
a specific authenticator, especially if they have their own app, like <i>Microsoft Authenticator
</i>or <i>Apple </i>(the blue shield with white checkmark).<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">How the Authenticator Apps Work</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">1. Download the App<o:p></o:p></span></b></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">First, you need to
<b>download the free app to your mobile device</b> (phone, tablet). For this example, we will use the Google Authenticator, but each works similarly.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">For Android devices</span></b><span style="font-family:"Times New Roman",serif;color:black">, go to the Google Play store and search on
<i>Google Authenticator</i>.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">If you are using an Apple iOS device,</span></b><span style="font-family:"Times New Roman",serif;color:black"> go to the App store and search for it there.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">2. Initial Setup on Web Platforms<o:p></o:p></span></b></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">After you have downloaded the app,
<b>you'll need to connect web tools that offer this type of 2FA to your authenticator app</b>. You only need to do this ONE time per account ... and you don't have to do it until you have a need. (We just want to make sure you're aware of this method for when
you're asked to use it.)<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">This process is different in each type of platform, but generally, the steps work like this:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">1. When you're in a web tool or app that works with an Authenticator app (e.g., Google, Dropbox), in the security setup process,
<b>a QR code and/or secret key will be revealed.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">2. Open the Google Authenticator app on your mobile device and on the Home screen<b> click the
<i>Plus</i> button</b> in the bottom right of the screen.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="265" height="280" style="width:2.7619in;height:2.9166in" id="_x0000_i1041" src="https://files.constantcontact.com/ee1208b4001/26db3e3d-9c9b-4bb6-9264-6f94edc96cf7.png" alt="Google Authenticator app screen showing a list of accounts and a red arrow pointing to a plus button in the corner."><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="200" height="110" style="width:2.0833in;height:1.1428in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/57fba2d6-6345-4959-a43f-6eb7cb7a00a6.png" alt="Menu options for entering a setup key or scanning a QR code, with a colorful plus icon highlighted by a red arrow."><o:p></o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">3. Either <b>enter the setup key provided or Scan the QR code.
</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">NOTE:</span></b><span style="font-family:"Times New Roman",serif;color:black"> You normally open your phone's
<i>camera </i>to scan QR codes, but in this process, you initiate the scan of the QR code from
<i>inside </i>the app. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">4. The authenticator app will give you a
<b>code to put into your website platform</b> to connect them.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="535" height="141" style="width:5.5714in;height:1.4702in" id="_x0000_i1038" src="https://files.constantcontact.com/ee1208b4001/e0013a06-0801-4a70-a484-3c79b5ae191f.png" alt="Text box showing two-factor authentication code entry with placeholder."><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<p><span style="font-family:"Times New Roman",serif;color:black">You may be shown "Recovery Codes" that you can use if you can't access your authenticator.
<b>Copy or download these and save them in a safe place.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="414" height="251" style="width:4.3154in;height:2.613in" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/e63c4da1-495a-4088-8165-5040dcd3ee81.png" alt="Screenshot of a webpage showing instructions for downloading recovery codes from an authenticator app, with a download button below."><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="254" height="159" style="width:2.6488in;height:1.6547in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/85c794f5-2238-4d89-85ab-cb1ca9b2bdc4.png"><o:p></o:p></p>
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<p><span style="font-family:"Times New Roman",serif;color:black">Now you've connected the platform with the Authenticator app on your mobile device. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">NOTE:</span></b><span style="font-family:"Times New Roman",serif;color:black"> In the Google Authenticator app, the
<i>name </i>of the platform is shown in your list of connected sites. <b>There may be occasions when you have more than one by the
<i>same </i>name.</b> For example, you may have two Facebook logins or two MailChimp accounts. In this case,
<b>on the line with the codes for the app, swipe left and click on the blue pencil icon.</b> This lets you
<i>rename </i>it so you can tell which account is which. <b>Look for this option in other types of Authenticators as well.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Use the Authenticator App When Logging In<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Now that you have connected an account to your authenticator app, the next time you log into it, enter your username and password and then:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="232" height="203" style="width:2.4166in;height:2.119in" id="_x0000_i1032" src="https://files.constantcontact.com/ee1208b4001/466f8bd8-e4fd-408b-a618-e696355f9cbc.png" alt="Google Authenticator app screenshot with a search bar and a highlighted passcode 301 522."><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">You will be prompted to enter a
<i>verification code</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Open your Authenticator app on your mobile device and view the line item for that platform. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Type in the six-digit code. Remember, it generates a new six-digit code every 30 seconds. Don't worry, enter what is displayed.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">That's it, you should be logged in!<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What About Multiple Users ... in One Account?<o:p></o:p></span></h1>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Now, you may be thinking that if you set up extra layers of security it will cause hiccups for those accounts
<b>where you have</b> <b>more than one staff member using the <i>same </i>username and password.</b>
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">For example</span></b><span style="font-family:"Times New Roman",serif;color:black">, you may have three different people that use your Constant Contact platform. Because 2 Factor Authentication
(2FA) is dependent on <i>personal </i>codes (whether you are using a text or email code or an authenticator app),
<b>you need your own login.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Many of these platforms now offer multi-user options so that ONE account can be accessed by
<i>several </i>people, all with their own login credentials.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Or, in platforms like
<i>GoDaddy </i>or <i>Siteground Hosting </i>(and many others), instead of multiple login credentials for the same account, you can<i> delegate access
</i>to others through sub accounts. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1029" src="https://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png" alt="A series of smooth, dark stones arranged in a line, half-submerged in calm, reflective water with a soft, gray background."><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: Online Engagement</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Give feedback when people contribute</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Whether you are holding an online session and you've asked people to tell you something in chat, it will be well worth your time to always summarize what the consensus is.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Example</span></b><span style="font-family:"Times New Roman",serif;color:black">:
<i>"Yes or No in chat, have you ever attended a Tech-Talk webinar?</i>" [People put their answer in chat.] You watch what is said and give feedback.
<b>For instance...</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"It looks like 40% of you have attended a webinar." OR<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">"I see that Charlie, James and Deanna have attended a webinar."<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:#315FC3">In the case of #1</span></b><span style="font-family:"Times New Roman",serif;color:#315FC3">,
</span><b><span style="font-family:"Times New Roman",serif;color:black">you have a lot of responses</span></b><span style="font-family:"Times New Roman",serif;color:black"> and you're just wanting to see the approximate percentage. Now it's fine, that
<i>you</i> have the info you want, <b><i>but</i> if you'd like your attendees to answer in the future</b> when you ask a question, you
<i>must</i> acknowledge the fact that they've made a contribution. <b>You've asked a question; now tell them what you see as the answer.</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:#315FC3">In the #2 example</span></b><span style="font-family:"Times New Roman",serif;color:black">,
<b>you point out as many individuals as you can by first name.</b> That makes them feel good. It shows that you've seen their answer. It activates the engagement so that the session is not just one way.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">CAUTION</span></b><span style="font-family:"Times New Roman",serif;color:black">: There is one caveat with this second approach.
<b>If you get most of them, but not all of them, the ones who are missed will notice and feel left out.</b> So only use the #2 technique under one of two circumstances:<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-family:"Times New Roman",serif;color:black">1. There are LOTS of names, so no one will expect you to get them all; just a sample.
</span></b><span style="font-family:"Times New Roman",serif;color:black">Then they know you
<i>are</i> looking at their answers, so it was important to give input. If the answers are coming in faster than you can read, tell them that ... and that you're reading a sample of them.
<b>TIP</b>:<b> For fast scrolling chat,</b> you can put your cursor in the scroll area and hold it. That will stop the movement and you can then control the speed with your mouse.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black">2. The other situation is when
<b>you have</b> <b>a very small number</b> of contributors and <b>you know you can get to them
<i>all!</i></b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001-EiuVgxTLOpmaKXeUbtW9ukwO6lB8iBiMNxLbM2hrXM752zZ7SSnwQLJy2r86As4zfwDWGTUkpVtXPSbdCzE1FjBGzfYsqbXl14fGgWVrKdCyYH-F2dfbJhrcW3l-JvuxzI1X66fYwWawHDdBD8ZSyit8Rs4TcfUNRvhcuoVEmk=&c=khZhUb6RFWiqoG3a3X1YXnNcnKHHvNMI9azTXzx5lRoNKO_Y9xdP1g==&ch=tTx8yhP4EE62R4ysiF8yejqTWBMjQmjs6WD8m2qXEwC399vI3hgyOw=="><span style="text-decoration:none"><img border="0" width="300" height="201" style="width:3.125in;height:2.0892in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2024 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: </b><u><span style="color:#0563C1"><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a></span></u><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#0563C1"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#0563C1"><a href="http://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a></span></u><o:p></o:p></span></p>
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