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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Having trouble reading this email?<br>
You can view the <b><a href="https://www.tech-talk.com/lock-down-your-control-center.html">tech tip</a></b> and the
<b><u><a href="https://www.tech-talk.com/avoid-saying-i-want-to-be-honest.html" title="https://www.tech-talk.com/getting-less-bold.html">communication tip</a></u></b> online instead at:<br>
<u><a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a></u><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<div id="preheader">
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">This quick tip solves printing problems<o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001UjEAc7XKxaNLbgpMloavFpp-0FmSYcL4C556mFAVKM91KHjgIb-Ntsmnlh1S5GLd1kzI_ySydLDcoy2-vyyQdHCKwWBAJ934zFebqW8zY9Gpy-0LM76vdYQW4qakTE9c6Y-4qPNYniTe0nPXKX9fhCNefTRe8Blpwg6ji-8yewIytN9VGzDmvfoE_B2jdefmaaIFZ3gpyYghrWCN09Xkdi9YA_FhKZkt&c=pIidkzaWbk-hjXyJrXv7lwlh2Ncaq8mklYMOeQ7qoUw6Ml5WZz1KtQ==&ch=znF7N8G7ousPBS6NhREDqlFgTnMzitf2J5JktiXNp33q6_w8VcEmoQ=="><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="358" style="width:6.25in;height:3.7321in" id="_x0000_i1050" src="https://files.constantcontact.com/ee1208b4001/c0db0272-ea7a-4bbd-826e-792235873c0a.png?rdr=true" alt="View of lighthouse in Portland Maine with red button overlay that says View the Tech Tip Video Here"></span></b></a><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Photo by
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<b><span style="color:#315FC3">Michael Denning</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001UjEAc7XKxaNLbgpMloavFpp-0FmSYcL4C556mFAVKM91KHjgIb-Ntsmnlh1S5GLda6X8bu14IW4U8qXWgCozYwrFkQB_VCDC0MgrLqQv2-2GUkvRpBGYQISePu3cFsd9Y9ySpzkKJi7S7uoRULe2YM6EITBV6j88Ly1WskFuwxiR_bNUF-fHDfbcL8EXEykIaBWn1ls0M3kIOOAV6qL1Gx0tRgzW9zLAhflHpeZmvLsOwv8xuz88giFtNqs43WpBDq_79TM6knJV_dcC1ngMYuMWvvoazDfsqCEvmVeRZ_hXHu92eX4gItaAAihkwtcp0zuTo_JjSa3Yw0U-MnIcBFAMe_ldIsttgqyMlL4F2H67r2QjR-0JGA==&c=pIidkzaWbk-hjXyJrXv7lwlh2Ncaq8mklYMOeQ7qoUw6Ml5WZz1KtQ==&ch=znF7N8G7ousPBS6NhREDqlFgTnMzitf2J5JktiXNp33q6_w8VcEmoQ==" target="_blank">
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">August 6: [CANVA]
</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Canva Power Ups: 10 Must-Have Apps That Turbo-charge Your Designs
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">August 13: [VIDEO]</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
<i>Video Magic in 60 Seconds. Grab Attention, Spark Emotion, Get Results. </i><b>Why Attend?</b> You want a template for making videos quickly<o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Sep 10: [EXCEL]</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> </span><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#333333">Formatting
Secrets for Powerful Spreadsheets</span></i><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. </span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why attend?</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> You
want smart-looking Excel/G-Sheets documents.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Excel/G-Sheets - Printing Problems? Use Scaling to Fix Them Quickly<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="309" height="198" style="width:3.2202in;height:2.0595in" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/12e223a2-62e7-4875-89e5-8add49feb5dd.png?rdr=true" alt="Print preview screen showing a document with an arrow and text pointing to columns cut off on the right side of the page"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The other day I was trying to print a list of names, addresses and other contact information in an Excel spreadsheet. I kept making the columns narrower, nudging in small increments
<b>to get all of the data to print on <i>one </i>page. </b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Then I discovered a built-in shortcu</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">t for this in BOTH Excel and Google Sheets.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">It's called
<i>Scaling</i>. This option helps<b> fit your spreadsheet neatly onto one page</b> or a specific number of pages instantly! No going back and forth trying to make it the way you want it, or wasting ink and paper if sent directly to the printer.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">It works like this. You may have situations where your spreadsheet is
<b>too wide to print nicely</b> so you can choose to <b>Fit All Columns on One Page</b> so it doesn't get cut off across multiple sheets. Or
<b>Fit All Rows on One Page... </b>and more options.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Let's walk through using scaling in both Excel and Google Sheets.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">EXCEL – How to Use Scaling <o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Using this feature helps fit your spreadsheet neatly onto one page or a specific number of pages. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Option 1: Using the Print Menu</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt;float:right">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="238" height="343" style="width:2.4761in;height:3.5714in" id="_x0000_i1040" src="https://files.constantcontact.com/ee1208b4001/946ef3a4-9499-4cc9-b977-ae3bf4d26a42.png?rdr=true" alt="Screenshot of the Print menu in Microsoft Word with Print and No Scaling options highlighted by a box and an arrow respectively"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">First, go to
<i>File</i>, then <i>Print</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the print preview pane, find the
<i>Scaling</i> dropdown (towards the bottom).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Click the dropdown and choose one of the following:<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">No Scaling</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Prints the sheet as-is. This is the default
setting. <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit Sheet on One Page</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Shrinks everything to fit on one
page. <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit All Columns on One Page</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Keeps all
<i>columns </i>on one page (rows may continue on other pages). <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit All Rows on One Page</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – All
<i>rows</i> will stay on one page (columns may continue). <o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Custom Scaling Options</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Lets you manually set how many
pages wide or tall. <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="300" height="343" style="width:3.125in;height:3.5714in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/da70e734-aacf-4273-a633-1e4bd7a71ba5.png?rdr=true" alt="Scaling options for printing including No Scaling "></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">CAUTION:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Be sure to
<i>Preview </i>before printing as some of these options may make the text too small to read when printed.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Option 2: Page Layout Tab</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Click the
<i>Page Layout</i> tab.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the
<i>Scale to Fit</i> section, you can adjust:<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Width -
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">How many pages wide.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Height -</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> How many pages tall.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Scale -</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Percentage to manually shrink/enlarge content.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Now Excel will scale the print area accordingly.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="560" height="107" style="width:5.8333in;height:1.119in" id="_x0000_i1038" src="https://files.constantcontact.com/ee1208b4001/54ef2c19-a05f-4418-9061-a90093dc65f3.png?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Use Scaling in Google Sheets<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You can also use scaling</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> when printing in Google Sheets, however, it is more limited
than Excel, but still gives you control over how your sheet fits on the page.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="margin-left:3.5pt;float:right">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td style="padding:0in 0in 7.5pt 0in;height:.75pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="246" height="363" style="width:2.5595in;height:3.7857in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/7c70ea2c-2819-4a1a-a7dd-4cc9f9cf714c.png?rdr=true" alt="Print settings menu showing options for paper size orientation and scale with Fit to width selected under scale"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In your Google Sheet, go to
<i>File</i>, then <i>Print</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In the
<i>Print Settings</i> window (on the right side), under the <i>Scale </i>section, choose one of the following options:<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Normal (100%)</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – No scaling.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit to Width
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">– Shrinks the sheet to fit the page horizontally.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit to Height
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">– Shrinks it to fit
<i>vertically </i>on one page.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Fit to Page</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Fits
<i>both</i> width and height to one page.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:1.0in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Custom number of pages</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> – Lets you choose how many pages
wide and tall.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">In this print window, you can make additional changes to adjust the margins, page orientation, etc. as needed.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Click
<i>Next</i>, then <i>Print</i>.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr style="height:.75pt">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: Engage
<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">5 Effective Ways to Greet People</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Having recently moved to a new city, one of the first things I did was sign up for a library card. It was great to see a friendly face cheerfully explain the benefits of my new
account.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Then two weeks later, this excellent customer service continued. I walked into the building and was immediately greeted with a beautiful smile, eyes connecting with mine, and
a friendly welcome. This made me think about all the ways you can effectively greet people.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Here are five things you can do
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">to ensure you’re offering top-notch customer service.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h3 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#5E81CA">#1: A Warm Welcome<o:p></o:p></span></h3>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Start by greeting customers with a warm and genuine smile. Make eye contact and use a friendly tone of voice. A simple,
<i>“Welcome! We’re delighted to have you here today,”</i> can set a positive tone for the entire interaction.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h3 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#5E81CA">#2: Personalized Greetings<o:p></o:p></span></h3>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Whenever possible, try to personalize your greetings. If you know the patron’s name or have any information about their preferences, use it to make the greeting more personal.
<b>For example,</b> <i>“Welcome back, [Name]! How was your last visit?”</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h3 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#5E81CA">#3: Express Genuine Interest<o:p></o:p></span></h3>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Show genuine interest in the patrons by asking open-ended questions about their day or their experience.
<b>For example,</b> <i>“How has your day been so far?”</i> or <i>“Is there anything specific you’re looking for today?”</i> This not only demonstrates friendliness but also signals a willingness to assist.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h3 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#5E81CA">#4: Offer Assistance Proactively<o:p></o:p></span></h3>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Be proactive in offering assistance. Let customers know that you are there to help and answer any questions they may have.
<b>For instance</b>, <i>“If you need any assistance or have questions, feel free to ask. We’re here to make your experience enjoyable.”</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h3 style="margin:0in"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#5E81CA">#5: Thank Them for Their Patronage<o:p></o:p></span></h3>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Express gratitude for the customer choosing your establishment. A simple<i> “Thank you for visiting us today”</i> or
<i>“We appreciate your patronage”</i> goes a long way in making them feel valued and welcomed.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Remember, the key to friendly customer service is authenticity.</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Sincerity in your
greetings and a willingness to assist can significantly enhance the overall customer experience.<o:p></o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">When was the last time</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<b>you visited </b>the Tech-Talk online resource? It has all kinds of fun ways to solve issues, discover new ideas, and hone your skills!</span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<h2 style="margin:0in"><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78"><o:p> </o:p></span></h2>
<h2 style="margin:0in"><span class="ql-cursor"><span style="font-size:16.5pt;font-family:"Tahoma",sans-serif;color:#315FC3"></span></span><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#315FC3">We're here to help!</span><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78"><o:p></o:p></span></h2>
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this form!</span></b></a><o:p></o:p></span></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#215E99"><a href="https://slo.oregon.gov/conted/"><span style="color:#215E99">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#215E99"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#215E99">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#215E99"><a href="http://www.oregon.gov/library"><span style="color:#215E99">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_214718863" src="cid:image001.png@01DBF5A0.A77114A0" alt="State Library of Oregon (Logo)"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<td valign="top" style="background:white;padding:0in 0in 0in 0in"></td>
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</tbody>
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<p class="MsoNormal"><o:p> </o:p></p>
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