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<p class="MsoNormal"><!--[if gte vml 1]><o:wrapblock><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="NRTRC Logo" style='position:absolute;margin-left:0;margin-top:0;width:153pt;height:84pt;z-index:-251658240;visibility:visible;mso-wrap-style:square;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text'>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">As libraries continue to explore ways to support access to online services in their communities, I wanted to draw attention to the tools offered by the
<a href="https://nrtrc.org/">Northwest Regional Telehealth Resource Center</a>. (NRTRC)
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">In partnership and with the support of health professionals, this center provides tools and learning opportunities for those assisting individuals using telehealth services
and patient portals. Here are a few of the resources they provide …<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://telehealthresourcecenter.org/resources/fact-sheets/">Fact Sheets</a></span><span style="font-size:11.0pt">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://telehealthresourcecenter.org/resources/fact-sheets/quick-guide-patient-portals-functions/">Quick Guide:
Patient Portals Functions</a><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://telehealthresourcecenter.org/resources/fact-sheets/commonly-used-patient-portals/">Commonly Used Patient
Portals Guide</a><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://telehealthresourcecenter.org/resources/fact-sheets/point-and-learn-patient-portal-icons-guide/">Point
and Learn: Patient Portal Icons Guide </a><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">***Note that NRTRC is vendor agnostic, but has brought together vendor-based guides to help navigate the variety of portals used in the health care
industry.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://nrtrc.catalog.instructure.com/">Free, self-paced online courses</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://nrtrc.catalog.instructure.com/courses/navigating-the-telehealth-neighborhood-patient-portal-training-for-digital-navigators">Navigating
the Telehealth Neighborhood: Patient Portal Training for Digital Navigators</a> <o:p>
</o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Learn how to help digital health participants in using patient portals to manage their health.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This online training covers:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Portal basics, navigator roles and responsibilities, benefits, key functions, and best practices.
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">A patient portal toolbox to learn about common barriers, solutions, and portal policies
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://nrtrc.catalog.instructure.com/courses/navigating-the-telehealth-neighborhood-a-guide-to-telehealth-access-for-digital-navigators">Navigating
the Telehealth Neighborhood: A Guide to Telehealth Basics and Virtual Appointments for Digital Navigators</a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From the basics of telehealth, to helping others find resources for their telehealth appointment, we hope this training will “navigate” you in the
right direction!<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> The course is divided into 3 main sections.
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Learn the who, what, when, where, why and how for telehealth, as well basic background and information on telehealth and digital navigation.
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Find resources from vetted partners that can assist with navigating a someone through the telehealth process<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discover answers to frequently asked questions by telehealth participants
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://findtelehealth.nrtrc.org/map">Find Teleheath Access Points (TAPs)</a> – several Oregon libraries are listed on this map … if your library is interested, check
out the <a href="https://telehealthresourcecenter.org/resources/toolkits/telehealth-access-points-taps-best-practices-guide/">
Best practices guide for Telehealth Access Points</a> and the <a href="https://wimtracking.com/taps/">
application</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://telehealthresourcecenter.org/nctrc-webinar-series/">Other webinars on telehealth topics</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-family:"Calibri",sans-serif;color:black">Arlene Weible, MLS (she/her/hers)<span style="mso-ligatures:none"><o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-family:"Calibri",sans-serif">Library Consultant<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-family:"Calibri",sans-serif">Oregon Federal Regional Depository Coordinator<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-family:"Calibri",sans-serif">State Library of Oregon<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-family:"Calibri",sans-serif;color:#2E74B5"><a href="mailto:arlene.weible@slo.oregon.gov"><span style="color:#0563C1">arlene.weible@slo.oregon.gov</span></a></span><span style="font-family:"Calibri",sans-serif">
<b>|</b> 503-378-5020 <b>|</b><span style="color:#2E74B5"> <a href="http://www.oregon.gov/library/libraries">
<span style="color:#0563C1">http://www.oregon.gov/library/libraries</span></a></span><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><u><span style="font-size:9.0pt;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><img border="0" width="342" height="43" style="width:3.5625in;height:.4479in" id="Picture_x0020_27" src="cid:image001.png@01DBF7F2.FC7DA2C0" alt="State Library of Oregon Logo"><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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