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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">Having trouble reading this email?
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You can view the <b><a href="https://www.tech-talk.com/overwhelmed-by-email-how-to-take-control.html">tech tip</a></b> and the
<b><a href="https://www.tech-talk.com/talkwrite-always-add-because.html">communications tip</a></b> online instead at:<br>
<u><a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a>
</u><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt">Search features<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5zfrDEiul8R0df1Yo7CS_ll5tSNav4tFUpeCSQhFCFXINnSpL8sr58aY2CSK_LAPeMDfjknzvE2Wg41JCaoxJ8mz3NKa8BrA_AKJIvk9Lj2oNf1Dge_lfMGM-Zo5aW-G9RZqVhb5EwaojcfMUualgpQMwh1Pqe6lhL&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw=="><b><span style="font-family:"Times New Roman",serif;color:#5E81CA;text-decoration:none"><img border="0" width="600" height="324" style="width:6.25in;height:3.375in" id="_x0000_i1042" src="https://files.constantcontact.com/ee1208b4001/7026eae8-3aa5-46b4-9d5f-64abac828bcd.png?rdr=true" alt="butterfly"></span></b></a><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5z7sJR53rFMd0Uhvc8syZMOG_9ibz-jRCdjZl1rMmnqm27a3gJf2Efc-NPnanWzwfkGE2YyAEJJRa2its7EiPh-6Knbj85celCG3lAcxU5AMWv4V1eIb_5Gxrcarbb6aoJWQz8PEx3hhKORYhlFh0FSFluwnjIF0NKYKVqIRDIz-5cZlugBeauS6Hu1BaqovNj5kvwLWepFATqo35mUkltiA==&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank">
<b><span style="color:#5E81CA">Milan Ivanovic</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5zYNhBQL_H2wjgzwMKi8tsKaSRYMLUJNHqrLf99GOkduO6RyhlTWqL6bOJzWBOM1aG3pNWjyClIJcRqlFM9OGM8oPpS2PqP1ajGwO2qKK7n-C06VC4Lpk9GlUi53V6aU1mFEjA1F4GlTPU7bI7OmDedFvxlffMc-G_Z5Hxjd_M-WoC21afuDi4_xxtN3XumUuf6ZyNxmKYziP66TPIZ8dex7kDg7qs4P0B&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank">
<b><span style="color:#5E81CA">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You </span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">October 22: [LEADERSHIP] </span></b><i><span style="font-family:"Times New Roman",serif;color:black">Meeting Mastery: Skills Every Leader Needs </span></i><span style="font-family:"Times New Roman",serif;color:black">Why
Attend: You want to learn how to lead meetings that are focused, respectful, and productive.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">November 5: [EMAIL]</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> Organizing Email: Clear the Clutter, Stay in Control.</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> Why
Attend: You're tired of inbox overload and want ways to reduce it.<b><o:p></o:p></b></span></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></b></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">November 19: [INTERNET]</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> <b><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM99iBahiiVDcmgaMV76n73FDk96Na0ZvqPQ8D-w-oA-mU6w8Lsp84srr08KPFLLJTMzKlrtmtPSg3TDVqAWbw9da1mcB34aEAeaLNeyC6MDmKsLAmMvRJWpqUIrdd0Jkc_eOnIX6E2NPTAAs4FyLJ9qZBm6ryiuCGhA==&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank"><i><span style="color:windowtext;font-weight:normal;text-decoration:none">Internet
Search Techniques: Search Smarter, Save Time</span></i></a></b>. Why Attend: You want faster and more efficient search results.<b><o:p></o:p></b></span></p>
<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></b></p>
<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">December 3: [EXCEL]
</span></b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> Spreadsheet Storytelling: Interactive Features You Need.
</span></i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Why Attend:<i>
</i>You want tips on bringing out your messages.<b><o:p></o:p></b></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM9_zKNJh9yDro74-bhtu8f5u_4ivqfQSsSRv3gJL81Z1FZzo2-vMxra65huiyX7pw-V5BBPxaCR4T8VvD9R_MSpea7iizbrjjk_MlO_gVkTWoE8X-WhCZSlE=&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank"><span style="color:white;text-decoration:none">View
Webinars and Register Here</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#315FC3">Email Overwhelm? How to Take Control</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Times New Roman",serif;color:black"><img border="0" width="278" height="185" style="width:2.8988in;height:1.9285in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/d6b54939-7902-497e-8dc5-5abf5be4a5af.png?rdr=true" alt="search for an email"></span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">Is your Inbox overflowing</span></b><span style="font-family:"Times New Roman",serif;color:black"> because you've taken on more responsibility?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Or perhaps you work 100% virtually or split your time between locations?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">In any case</span></b><span style="font-family:"Times New Roman",serif;color:black">, when you're up to your eyeballs with things to do, face-to-face meetings and quick in-person conversations
aren't always possible. These communications often rely on email messages.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Statistics tell us that 28% of a workday is spent on email,</span></b><span style="font-family:"Times New Roman",serif;color:black"> so it makes sense to be as efficient with it as possible,
right? You don't want a super full Inbox as you run the risk of missing the important emails that need your attention.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">So, How Do You Take Control of Email?
</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Here are some strategies that can help.</span></b><span style="font-family:"Times New Roman",serif;color:black"> Pick a few and try them out!
<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">We have full articles (and video demonstrations) on each of these topics in the Tech-Talk database.
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5zfrDEiul8R0df1Yo7CS_ll5tSNav4tFUpeCSQhFCFXINnSpL8sr58aY2CSK_LAPeMDfjknzvE2Wg41JCaoxJ8mz3NKa8BrA_AKJIvk9Lj2oNf1Dge_lfMGM-Zo5aW-G9RZqVhb5EwaogZMgYshsxci_tCigECCfV1&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank">
<b><span style="color:#315FC3">See this article for the individual links</span></b></a><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5zfrDEiul8R0df1Yo7CS_ll5tSNav4tFUpeCSQhFCFXINnSpL8sr58aY2CSK_LAPeMDfjknzvE2Wg41JCaoxJ8mz3NKa8BrA_AKJIvk9Lj2oNf1Dge_lfMGM-Zo5aW-G9RZqVhb5EwaogNpwr2RwtyS4ZCc3cqNh6r&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank"><b><span style="color:#5E81CA">.</span></b></a><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Create colored labels</span></b><span style="font-family:"Times New Roman",serif;color:black"> to notice specific activities, like requesting free learning.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Use folders</span></b><span style="font-family:"Times New Roman",serif;color:black"> and move a bunch of emails at once to get organized.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Clean out your inbox
</span></b><span style="font-family:"Times New Roman",serif;color:black">in an efficient manner.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Create templates</span></b><span style="font-family:"Times New Roman",serif;color:black"> for when you need to send the same message repeatedly.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Save an email note as a document</span></b><span style="font-family:"Times New Roman",serif;color:black"> you can refer to later.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span style="font-family:"Times New Roman",serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Times New Roman",serif;color:black">Schedule an email</span></b><span style="font-family:"Times New Roman",serif;color:black"> to go out at another time.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM94gFIANB8q5zfrDEiul8R0df1Yo7CS_ll5tSNav4tFUpeCSQhFCFXINnSpL8sr58aY2CSK_LAPeMDfjknzvE2Wg41JCaoxJ8mz3NKa8BrA_AKJIvk9Lj2oNf1Dge_lfMGM-Zo5aW-G9RZqVhb5EwaoiecrZ0Q7XNwudKCo0eJNIa&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank"><span style="color:black;text-decoration:none">View
the Steps for Each Tip Here</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-family:"Times New Roman",serif;color:black">: If you are interested in organizing your email and being more productive with it, try the upcoming webinar on
<b>November 5th!</b><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<h1 align="center" style="margin:0in;text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#5E81CA"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=001k3Qy8Yu4u-0kxB0OXtA4wCeZEBsNGTb3pm0RQ0ALlsNyakYL2vcM9_zKNJh9yDro74-bhtu8f5u_4ivqfQSsSRv3gJL81Z1FZzo2-vMxra65huiyX7pw-V5BBPxaCR4T8VvD9R_MSpea7iizbrjjk7vBbkyDNTmuQrp5pdaKj9M=&c=RAuabVj_6eqRqgvsFWOOhUyy6Zkp4OZyFZBcsdh_GZT_3sgFIZKrrQ==&ch=Y7NDZdY7XVXwbfjuoxao0VRqYPVD6VA1La-vpHGf9KQK9Hx1VbU6Nw==" target="_blank"><span style="color:#5E81CA">Organizing
Email; Clear the Clutter, Stay in Control</span></a><o:p></o:p></span></h1>
<p align="center" style="text-align:center"><b><span style="font-family:"Times New Roman",serif;color:black">Sign up and watch the recording!</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Talking</span></b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><i><span style="font-family:"Times New Roman",serif;color:black">"Because" is more convincing
</span></i><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">There is one little word</span></b><span style="font-family:"Times New Roman",serif;color:black"> that can make people feel much more friendly about ... and accepting of ... what
<i>you </i>have to say.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black">Yes, it's the word "<b><i>because</i></b>". <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">A study was done</span></b><span style="font-family:"Times New Roman",serif;color:black"> where an individual (standing in a long line) was told to walk to the head and say,
<i>"Excuse me, I need to cut to the front. Would that be all right?</i>" Only occasionally, he (or she) was let in. <o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">However, further testing</span></b><span style="font-family:"Times New Roman",serif;color:black"> showed that
<b>when the person gave a <i>reason</i></b><i> </i>for wanting to cut the line, more agreed. It didn't seem to matter if the purpose was logical, vital or irrelevant, the rate of acceptance was the same.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">But, even more surprisingly,</span></b><span style="font-family:"Times New Roman",serif;color:black"> when the individual<b> added the word "because"</b> before the reason, the acceptance rate
soared!<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">So, when you are suggesting or asking</span></b><span style="font-family:"Times New Roman",serif;color:black"> others (in writing or conversation) it's best to tack on the word
<i>because </i>... and a reason (any reason).<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Do you see a difference</span></b><span style="font-family:"Times New Roman",serif;color:black"> below - even with less-than-stellar justification?<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">Let's postpone the meeting.<o:p></o:p></span></i></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">Let's postpone the meeting because I'm busy.<o:p></o:p></span></i></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">I'd rather not do that.<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">I'd rather not do that because it doesn't work.<o:p></o:p></span></i></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">The training sessions need to be shorter.<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-family:"Times New Roman",serif;color:black">The training sessions need to be shorter because they're too long.<o:p></o:p></span></i></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">Just think what you could do with stronger reasons</span></b><span style="font-family:"Times New Roman",serif;color:black">! When you use the word "because" you immediately communicate respect
for the other person. They appreciate it. Your ideas are more readily accepted.<o:p></o:p></span></p>
<p><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-family:"Times New Roman",serif;color:black">TIP</span></b><span style="font-family:"Times New Roman",serif;color:black">: Try this especially in your email notes, texts to colleagues, and voicemail messages.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1027" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#215E99"><a href="https://slo.oregon.gov/conted/"><span style="color:#215E99">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#215E99"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#215E99">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#215E99"><a href="http://www.oregon.gov/library"><span style="color:#215E99">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_1037100892" src="cid:image001.png@01DC4299.634E0800" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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