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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/the-dark-web-explained-and-how-to-avoid-it.html">tech tip</a></b> and the
<b><a href="https://www.tech-talk.com/12-power-words-2-on-a-scale-of-1-to-10.html">communications tip</a></b> online instead at:<br>
<u><a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a>
</u><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0119in;height:.0119in" id="_x0000_i1049" src="https://opiayfbab.cc.rs6.net/on.jsp?ca=76656536-9503-4c5e-bd79-f5b5e95ff94c&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="207" height="86" style="width:2.1547in;height:.8988in" id="_x0000_i1048" src="https://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI311nAFNduE6ch7G8tfcXA-Bo8g8juCkHgGtlw-gCtUidgGclIb_61dbD0Zb_Bw4-E7sfRaty2rYL22ueEqAOndP0QtAIpVFMGEKXc9A3uWwGa5z3iGOeQDht8US0R1pt2kt7aQeEgLz8ILiNJI7cnJRZo1XNz9SoWA==&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA=="><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#315FC3;text-decoration:none"><img border="0" width="600" height="339" style="width:6.25in;height:3.5297in" id="_x0000_i1046" src="https://files.constantcontact.com/ee1208b4001/f91d6eb1-56e9-480c-b773-40eb55d09031.png?rdr=true"></span></b></a><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Photo by
<a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI311nAFNduE6c47Vm0dNV6eSwdJzWraZiSZiArZLkIAMVUqbnjn7_L8T5NFI-vi1n7SxmISZPVIqlbrVUUwG_geNEfWxXqQsO8Yf_h1fkWFmcGAGfSGrkxvQzsX0HGXgfvt1SggRJx4nCnWsLO876CWYaM_2hV2dEb2-eZtuLJM7mOl6R2cOL7nhp76ROx_LZQFKEU91pzlycMqTBpuIev3ujC2NPSaICmw==&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA==" target="_blank">
<b><span style="color:#315FC3">Markus Spiske</span></b></a> on <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI311nAFNduE6cMPjE6OTgvUDB2p9aDCgOH9-dwM7JFFdG9XkkWj2ocq_0DpW07W6LBlo83PSaQtgeQYG3k6t67ixJfWCVMmZoz_tuXYpdUdohUuIjerLxCvi7IAFds_YCjNS_H9rmbg9QC6kQ7-of-PHpfoVtP1EaAvbO0h7odcT9W44-6FlUGIW8PlJPZmRu4MQRgnACzwVMdHDdICoiyRpCV0D4owGLxJPXAeM7bxx9uXi9wYzlPrbO7qb2rvEJQmJtlV9VW70b&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA==" target="_blank">
<b><span style="color:#315FC3">Unsplash</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: Webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are one
hour long. </span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">January 7: [GRAPHICS]<i>
</i></span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">GIF Animations for Images, Websites and Social Media.
</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">? You want your graphics to grab attention<b>.</b><o:p></o:p></span></p>
<p><span class="ql-cursor"><b><span style="font-size:13.0pt;font-family:"Tahoma",sans-serif;color:black"></span></b></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">January 14: [CYBERSECURITY]</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Say Goodbye to Password Hassles with Passkeys!
</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
<b>Attend</b>? You want safer logins for your online accounts.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">January 28: [COMMUNICATION]
</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">OurStoryBridge: Connecting the Past and Present!
</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">? You want to capture people’s stories in your community, knowing
that <i>online</i>, <i>brief</i> oral histories are the way to do it in the 21st century.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">February 11: [GOOGLE FORMS & AI]</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Let AI Reveal the Story Behind Your Google Form
Responses</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. Why Attend?
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You gather data with forms and want immediate analysis of trends and summaries.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI3xah4lE42ExqvEdZN645XvBOYhE8duuuFtdDvzJpu-tYvM5f-UkvJxVKfNc3yWY6rz_VimjP9evYbAo4dfClAd1Yk9_-2tB3H4413xtupzpeBK266_Exj0Q=&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA==" target="_blank"><span style="color:white;text-decoration:none">View
Webinars and Register Here</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">INTERNET - The Dark Web Explained and How to Avoid It<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="272" height="163" style="width:2.8333in;height:1.6964in" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/27d22fc3-3a7c-4141-9f55-e2d10b361d66.png?rdr=true" alt="A laptop displays a dark screen with green code showing the silhouette of a hooded figure symbolizing hacking or cybercrime. The laptop sits on a black surface against a white background."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You sit down with your laptop to search</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> for something on the internet. You want to
look for information in a safe and secure way. You may wonder…”Wait, will this search take me to a "dark" place?”
<b>"Is Googling on the internet safe?"</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Most of our queries feel familiar. You use search engines, shop online, and read the news. But there’s another layer you will not see - unless you purposefully go there.<b> It’s
called the <i>dark web</i>… and today we’ll talk about what it is and how you can steer clear of it.</b><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">What is the Dark Web?<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You hear about the dark web whenever cyber safety comes up. But here’s the thing…<b> you cannot “accidentally” land on it</b>. That’s because<b> the internet has three layers:</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">1. Surface Web</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: This is the<b> part of the
internet you use every day.</b> You do your online shopping, get your news, and find sites with search engines.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">2. Deep Web:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> These<b> good and valid websites
are not listed</b> by search engines. You use the deep web all the time without knowing it.<b> Your online banking, school portals, and private databases</b> are all part of it.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">3. Dark Web:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> This is the<b> hidden part
of the internet</b> that does not open through normal browsers, like Chrome or Edge. You reach it through special browsers.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The dark web sounds bad, but it is not illegal</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. It is simply hidden. <b>However, it
can hide unsafe spaces</b>…stolen data, harmful files, and marketplaces you don’t want to find. It takes effort, special software, and very intentional steps to get there.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="255" height="170" style="width:2.6547in;height:1.7738in" id="_x0000_i1035" src="https://files.constantcontact.com/ee1208b4001/aa903d74-309e-4a5e-b9b4-661403036707.jpg?rdr=true" alt="A computer screen shows the word Security with a hand-shaped cursor pointing at it indicating a focus on cybersecurity or online protection settings."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">How to Avoid the Dark Web<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Even though you won’t end up on the dark web by accident in your normal searching, you do want to<b> protect yourself from the types of danger that hide in those spaces.</b> Here
are some simple steps to protect yourself:<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Don’t install software</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> that claims to give “private” or
“hidden” browsing. You should only use tools like that when you have a clear, trusted reason. Most people never need these programs, and they can lead you into places you don’t want to go.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Be careful with links in emails.</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> A random link can take
you to a dangerous site…even if it’s not the dark web.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Keep your computer and browser up to date</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. Updates patch
the security holes hackers try to use. These updates are typically handled automatically by the browser. But be sure to turn off your computer periodically as some require a fresh reboot to finalize the process.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Use strong passwords.</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> If one of them leaks online, a strong
one will help protect the rest of your accounts. You also shouldn’t use the same password for everything.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Turn on two-factor authentication (2FA)</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. This adds a second
layer of security to your accounts. (See this <a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI3yNQZ6NkWSYEWAyxwCMZaj-0pEI-FSDxpQAqRzDPrV1fjgNoogJvcBDE4y7YD6Cg5q7-46w8oPuT_Ow6r57zk3YUbrfhsMZIvg3DIBWgeY7t2IC2G8wfGHU8_zNv6BX2wY7jjdtPrB3lhG6seNDKbABLYMBIqg7tto6X56MNIghyd2gQyWFa56M=&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA==" target="_blank">
<b><span style="color:#315FC3">Tech-Talk article</span></b></a><b> </b>for more info on 2FA.)<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Be careful with file sharing</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. Files from unknown places
may hold malware that can redirect your browser.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">The dark web is not a place you casually bump into</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. You need special tools to reach
it. But staying safe online is still important.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0476in;height:.0119in" id="_x0000_i1034" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: Power Words #3<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"On a scale of 1 to 10..."</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">I know you've heard this from us before, but truly using<b> the question of "On a Scale of 1 to 10" pays off</b>. It will always give you the
<b><i>intensity</i> </b>of someone's belief, opinion, preference. So we are bringing this concept to your attention again.<o:p></o:p></span></p>
<h1 style="margin:0in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Perhaps you ask someone:</span><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“How do you like it?”</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Do you want to go out for lunch?”</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Will you accept this new task?”</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">These are the types of questions</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> we ask our friends and colleagues all the time!<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">We want their opinion</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. We want their endorsement. We want their acceptance.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">These questions are all fine and good. You’ll get a valid response.<b> BUT, what you won’t know is how strongly they feel about your idea.
</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You seldom ask (it wouldn't do much good):</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"How much do you like it?"<o:p></o:p></span></i></p>
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</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"Do you really want to go to lunch or are you just going along with my idea?"<o:p></o:p></span></i></p>
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</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">"Are you accepting this task because I asked you and you think you have to?"<o:p></o:p></span></i></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">There’s a more revealing way: Ask for a
<i>number</i>!</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“On a scale of 1 to 10; 10 high, how much do you like it?”<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“On a scale of 1 to 10; 10 high, how strongly do you want to go to lunch?”<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“On a scale of 1 to 10; 10 high, how excited are you about this new task?”<o:p></o:p></span></i></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">A rule of thumb</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">:<b> If the answer is a six or below</b>, it’s time for a conversation
to explore what made them say that number. <b>TIP</b>: <i>“What’s one reason you chose that number?”</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">This technique of measuring</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> how much a person agrees with you<b> generates trust,
builds better collaboration, and reduces the chance of conflict.</b><o:p></o:p></span></p>
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">When was the last time</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">
<b>you visited </b>the Tech-Talk online resource? It has all kinds of fun ways to solve issues, discover new ideas, and hone your skills!</span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<h2 style="margin:0in"><span class="ql-cursor"><span style="font-size:16.5pt;font-family:"Tahoma",sans-serif;color:#315FC3"></span></span><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#315FC3">We're here to help!</span><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78"><o:p></o:p></span></h2>
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<p><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black">Tell us</span></b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:black"> what you are unclear about ... a new technique you'd like to learn ... or
some fun tool you've heard about. </span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0011ozRlYcxXzmGXhCZRN6hgVKgmn_7lawjfjwW-oXVlIsHHlouBtTI3yiEAaz4eK9a4yzAynPxaizOUZu21kVVNmrgl1jj4Q8xW4uj-GL1FxwAL4Vfpet5MbaDHJD2S4VgZFpALuTnUd4nTO4Npbjtr2-HkvkW7GeD9xmv7Z9iZgY=&c=MCQJ3bHdw9q4gJAzzJ0tCcwBSrtnZ1a3_5mIR3XyLjZy507v5Zdn2A==&ch=FCzXMtiTo_mCtpsd5ubjSiRxzj91jdYJ3spkB2IJNW12dCs_mA26CA==" target="_blank"><b><span style="font-size:13.5pt;color:#315FC3">Use
this form!</span></b></a><o:p></o:p></span></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2025 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif">Cheers,</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">
<br>
Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#215E99"><a href="https://slo.oregon.gov/conted/"><span style="color:#215E99">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#215E99"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#215E99">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#215E99"><a href="http://www.oregon.gov/library"><span style="color:#215E99">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_1707312675" src="cid:image001.png@01DC6F35.35191BA0" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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