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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Aptos Display",sans-serif">Welcome to the latest issue of Tech-Talk!</span></b><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/what-subscriptions-are-your-phone-charging-you-for.html">tech tip</a></b> and the
<b><a href="https://www.tech-talk.com/12-power-words-8-tell-me-more.html">communications tip</a></b> online instead at:<br>
<u><a href="https://www.tech-talk.com/login/oregon">https://www.tech-talk.com/login/oregon</a>
</u><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Aptos Display",sans-serif">When prompted for a
<b>username </b>and<b> password, </b>use ORLIBTECH for both.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Aptos Display",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and
Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.</span><span style="font-family:"Aptos Display",sans-serif"><o:p></o:p></span></p>
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<p><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#315FC3">Webinars for You</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:#C03E30">NOTE</span></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">: Webinars begin at 3 pm ET / 2 pm CT / 1 pm MT / 12 Noon PT and are one
hour long. </span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">February 11: [GOOGLE FORMS & AI]</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Let AI Reveal the Story Behind Your Google Form
Responses</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. Why Attend?
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You gather data with forms and want immediate analysis of trends and summaries.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">February 25: [WEB TOOLS]<i>
</i></span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Discover 10 Free Web Tools We Use Continually<b>.
</b></span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You enjoy knowing the perfect tool for things you do regularly so that you’re productive and creative<b>.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">March 11: [WEB AUTHORING]
</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Webpage Accessibility That Actually Works for Libraries, WCAG 2.1 Explained.
</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You want to know how to make your website compliant with accessibility standards.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span class="ql-cursor"><b><span style="font-size:13.0pt;font-family:"Tahoma",sans-serif;color:black"></span></b></span><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">March 25: [WORD]
</span></b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Using Word's Page Breaks, Tabs & Sections for Polished Documents.
</span></i><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Why Attend?
</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You’d like your materials to have a powerful infrastructure so they are easily edited and look great.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0013o7XWghSwZfIC-DQNkCugXCzEM2JKTDkcvEIeE599FrX7rAMBWnPqJrxurLtmKRBM0rx1fV5T0cps5X1hipNI62xvWZPvFfq1I55c6YW9CwNw4QwBQihmylk220yRZcMVFe12xeIUEht5PfdmUWO_PhCOuRgB3ezGVHEuidmwpQ=&c=ya3nzUkke9D_ZJSefiqPH-Fdw591zRCcvw6ab9vzrXmJYD732HjD0A==&ch=KgmBxIZVzwk5H4fQJzesU-pO1YUxaSiZVjxKZjabtTuxdvAxVWu7Bg==" target="_blank"><span style="color:white;text-decoration:none">View
Webinars and Register Here</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#315FC3">Help Us Prepare for Webinar on Feb 11th:
</span><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3"><o:p></o:p></span></h1>
<h1 style="margin:0in"><i><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#C03E30">Your
</span></i><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#C03E30">AI Preferences for Tech-Talk</span><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">
<o:p></o:p></span></h1>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white"><a href="https://opiayfbab.cc.rs6.net/tn.jsp?f=0013o7XWghSwZfIC-DQNkCugXCzEM2JKTDkcvEIeE599FrX7rAMBWnPqL_2kX7Jb5Ruy2FpJXThwbqFfzueihnBp_bisIpfd01ZCtCVUlViHOTVBQ7CJEN_l_n8fiT8v6n4UCPt1wtO36nLFqnmIKJMVJsusQllbCfwaJoxiRPKRtA=&c=ya3nzUkke9D_ZJSefiqPH-Fdw591zRCcvw6ab9vzrXmJYD732HjD0A==&ch=KgmBxIZVzwk5H4fQJzesU-pO1YUxaSiZVjxKZjabtTuxdvAxVWu7Bg==" target="_blank"><span style="color:white;text-decoration:none">Answer
These Three Questions!</span></a> <o:p></o:p></span></b></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">MOBILE - What Subscriptions Is Your Phone Charging You?<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Intermediate</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">It is so easy to download an app on your phone and<b> sign up for a free trial.</b> It is even<b>
</b>easier to forget you signed up for it and<b> now it is charging you! </b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Subscriptions often feel small</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">…$4.99 here or $9.99 there…but they add up fast.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">There is a solution</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">! Your phone keeps a running list of subscriptions tied to its
platform: Apple or Android. Reviewing them every few months can help you spot forgotten free trials. It also helps you cancel apps you no longer use.<b> A quick check can save you real money.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">NOTE:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> These steps show items<b> billed through your Apple or Google ID.</b><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Subscriptions purchased directly from a vendor will not appear here.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">See Your Subscriptions on an iPhone<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">If you use an iPhone</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, subscriptions are tied to your Apple ID. They can be accessed
through the App Store. <o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">How to find your subscriptions:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">1. Open the
<i>App Store</i>.<o:p></o:p></span></p>
<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">2. Access your account information by<b> clicking the profile icon</b> in the upper right.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="159" height="221" style="width:1.6547in;height:2.3035in" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/26a344ff-193a-4cdd-b6fc-8d2787752558.png?rdr=true" alt="A mobile account settings screen showing user info at the top and a menu below. The "Subscriptions" option is highlighted with a red oval. Other options include Apps, Purchase History, and Notifications."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="indent-1" style="margin-left:.5in"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">3. Select
<i>Subscriptions</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">This screen shows you both</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
<b><i>active</i> and <i>inactive</i> apps.</b> Remember, only items billed<i> through Apple</i> appear here.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Tap any subscription to:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Change the plan.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Cancel future renewals.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">See past billing details.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">See Your Subscriptions on an Android<o:p></o:p></span></h1>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">If you use an Android phone</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">, your app subscriptions are managed through the Google
Play Store.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<div align="right">
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="243" height="135" style="width:2.5297in;height:1.4047in" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/894170e3-da3d-4c88-b4e2-b4bac5edff16.png?rdr=true" alt="A menu with options including "Manage accounts on this device," "Manage apps and device," "Notifications and offers," and "Payments and subscriptions," which is highlighted with a red oval."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">How to find your subscriptions:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">1. Open the
<i>Google Play Store</i> app.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">2. Tap your
<i>profile </i>icon in the top-right.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">3. Choose
<i>Payments and subscriptions</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">4. Tap
<i>Subscriptions</i>.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">This screen shows you both active and canceled subscriptions</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">. You can also see the
billing cycles and future charges.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">From the subscriptions screen, you can:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Cancel a subscription you no longer want.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">See how much you’re paying and how often.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Restart a canceled subscription if you change your mind.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">CAUTION:</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> Subscriptions<b><i> do not transfer</i></b> automatically<b> if you switch
phone brands.</b> Each platform manages its own (Apple/Android).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="136" style="width:2.0833in;height:1.4166in" id="_x0000_i1032" src="https://files.constantcontact.com/ee1208b4001/e565d7d1-215e-487a-8e78-f332113e7825.jpg?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<h1 style="margin:0in"><span style="font-size:14.5pt;font-family:"Arial",sans-serif;color:#315FC3">Communications: 12 Power Words #8<o:p></o:p></span></h1>
<p><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Tell me more”</span></i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">You’re having a conversation</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> with a colleague, friend or family member. You’re a little
confused.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Maybe you don’t understand the concept</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> they are trying to get across. Or perhaps you’re
not ready to make a comment, to disagree, or to heartily endorse what’s being said.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1547in;height:.0119in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="200" height="133" style="width:2.0833in;height:1.3869in" id="_x0000_i1029" src="https://files.constantcontact.com/ee1208b4001/d4534d17-c8a3-428c-8fe1-bcb759632c91.png?rdr=true" alt="Two young women sit outdoors by the water, smiling and holding mugs. One wears a denim jacket and the other wears a striped shirt. A boat and trees are visible in the background at sunset."></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Just say, “Tell me more.”</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> It buys you time. Plus, you’ll then often hear what is really
going on. Your friend will elaborate without feeling as if they weren’t being clear or that you weren’t listening well enough.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Instead, they will think,</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
<i>“Great, they are engaged. They want to know more. They want to understand.”</i><o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">Another situation when you can use,
<i>“Tell me more”</i></span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> is when you have zoned out a bit when a colleague was talking, and you don’t want to offend them by saying you weren’t listening … would they please
repeat it.<o:p></o:p></span></p>
<p><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p><b><i><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">“Tell me more”</span></i></b><b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"> is a neutral statement</span></b><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black">
that will help you gracefully get back on track.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><img border="0" width="558" height="148" style="width:5.8154in;height:1.5416in" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/e8848d0d-4903-48da-85d0-7903dddee893.png?rdr=true"></span><span style="font-size:13.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.0535in;height:.0119in" id="_x0000_i1026" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2026 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact
<a href="mailto:support@tech-talk.com">support@tech-talk.com</a> 585-615-7795. </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Aptos Display",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif">Cheers,<br>
</span><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Darci Hanning, MLIS (she/her/hers)</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Public Library Consultant / CE Coordinator<br>
<b>Continuing Education Resources: <u><span style="color:#A14B9F"><a href="https://slo.oregon.gov/conted/"><span style="color:#A14B9F">https://slo.oregon.gov/conted/</span></a></span></u></b></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">State Library of Oregon
<b>|</b> Library Support and Development Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif">971-375-3491
<b>|</b> <u><span style="color:#A14B9F"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#A14B9F">darci.hanning@slo.oregon.gov</span></a></span></u>
<b>|</b> <u><span style="color:#A14B9F"><a href="http://www.oregon.gov/library"><span style="color:#A14B9F">www.oregon.gov/library</span></a></span></u></span><o:p></o:p></p>
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<img border="0" width="408" height="51" style="width:4.25in;height:.5297in" id="Picture_x0020_30038812" src="cid:image002.png@01DC95AC.588336A0" alt="State Library of Oregon (Logo)"></span> <o:p></o:p></p>
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