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<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">MESSAGE FROM CARDINAL HEALTH – OREGON’S PHARMACEUTICAL DISTRIBUTOR</span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dear Valued Customer,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Attached you’ll find an updated Customer FAQ with the most recent news.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">As part of our continued effort to support our customers during the COVID-19 pandemic, we want you to know
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">pharmaceutical manufacturers have made certain pharmaceutical products, such as hydroxychloroquine, available free-of-charge for use in the treatment of COVID-19 patients. At this time,
the available pharmaceutical products have been committed to select hospitals which reside within the areas of highest COVID-19 areas. If more products become available, you will be required to sign a document acknowledging the requirements for the use of
the products. The document will need to be signed before any orders can be placed which would then allow access to order the products through your ordering platform.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:10.0pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Also, as of March 20, 2020, we began shipping all available product, including over the counter and non-prescription items, as normal. However, the fair share allocation process still
applies. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">As a reminder, help us serve you better by doing these things:
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;mso-list:l0 level1 lfo3">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please place your complete and final order by 6 p.m. local time. This will help us with the high volume and potentially prevent delivery delays.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;mso-list:l0 level1 lfo3">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please return your totes the next day. We are experiencing a shortage in pharmaceutical container totes used for safe delivery of pharmaceutical drugs.
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626">Should the Logistics Service Partner be unable to recover all empty totes due to the vehicle capacity, a supplemental courier will be dispatched to pick up the totes.
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This turnaround will allow for consistent replenishment of totes at our facilities and less disruption to deliveries.
<o:p></o:p></span></li></ol>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Finally, please be sure to log into Order Express frequently, as we will be posting alerts on the home page as the situation
develops. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;margin-bottom:.0001pt">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you for your partnership. Stay safe!</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000"> </span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000"> </span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000">
</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:windowtext"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="margin-bottom:0in;margin-bottom:.0001pt;text-align:center">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><img width="242" height="76" style="width:2.5208in;height:.7916in" id="Picture_x0020_2" src="cid:image001.png@01D601BC.EEF436F0" alt="http://wwwdmz.cardinalhealth.com/content/dam/corp/web/logos/CAH-logo-solutions.png"><o:p></o:p></span></p>
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<td width="293" valign="top" style="width:285.3pt;padding:0in 5.4pt 0in 5.4pt;height:45.2pt">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;color:windowtext">Janine Collett</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;color:windowtext">State Government Regional Leader</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;color:windowtext">7000 Cardinal Place Dublin, OH. 43017</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;color:windowtext">480.567.5713 mobile l 614.652.4644 fax
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;color:windowtext">866.641.1199 Cust Svc</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:windowtext"> <o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p><br>
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