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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Please see Cardinal message below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Californian FB",serif;color:#1F497D">Lori Doke, CPPB, OPBC, CTAC<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Californian FB",serif;color:#1F497D">State Procurement Analyst<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Californian FB",serif;color:#1F497D">DAS-EGS Procurement Services<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Californian FB",serif;color:#1F497D">C - (971)  719-1627
<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Californian FB",serif;color:#1F497D"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">*****CONFIDENTIALITY NOTICE*****<br>
<br>
This e-mail may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the context or otherwise that you have received this e-mail in error, please advise
 me immediately by reply e-mail, keep the contents confidential, and immediately delete the message and any attachments from your system.
<br>
<br>
************************************<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Californian FB",serif;color:#1F497D"><o:p> </o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Collett, Janine <janine.collett@cardinalhealth.com>
<br>
<b>Sent:</b> Tuesday, September 22, 2020 8:55 PM<br>
<b>To:</b> Collett, Janine <janine.collett@cardinalhealth.com><br>
<b>Subject:</b> Ongoing delivery delays<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Dear Valued Customer,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Cardinal Health takes its responsibility to support the needs of our customers very seriously, as demonstrated through our history of service. Our goal is to help enable you
 to continue your focus on safe and effective care for your patients while protecting those involved in patient care.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Please be aware that we are experiencing delivery delays with our national and regional parcel providers and expect this to continue due to unprecedented levels of e-commerce
 activity. We are currently seeing a delivery delay of 1-2 days on average. Please know that we are working diligently to get product to you.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">What we know:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Certain markets, including Detroit, Baltimore and the state of California, Oregon, and Washington, are experiencing longer delays. Based
 on current pressures in these markets, we do not expect delivery performance to recover until the end of January, at the earliest. <o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Wildfires in the western United States, including northern and southern California, have created additional issues for all parcel providers
 to meet on-time commitments as carriers are trying to navigate road closures and manage through package volumes that are now undeliverable. <o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">COVID-19, potential additional government stimulus payments, Amazon Prime Day in October and the upcoming holiday season are expected
 to create additional challenges for the parcel networks across the country. <o:p>
</o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">National providers FedEx and UPS as well as our regional providers including Ontrac are actively adding drivers, trucks and additional
 warehouse capacity to help manage the surge in volume.  <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">What we are doing:<o:p></o:p></span></b></p>
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<li class="MsoNormalCxSpMiddle" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Working with our parcel providers daily to shift volume between providers and adjusting service levels within each provider to keep
 packages moving.  <o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Working to balance and shift volumes between regional and national providers.  
<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Collaborating with FedEx and regional providers to understand how our private fleet could potentially assist them with placing our
 packages closer to the delivery destinations.  <o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Evaluating our couriers to supplement package deliveries.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">You have our commitment to do all we can to help our global healthcare supply chain continue to operate as safely and effectively as possible. We will continue to closely monitor
 these delays and will provide additional information as it becomes available. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thank you for your understanding and continued partnership.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000"> </span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000"> </span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#C00000"> 
</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img width="242" height="76" style="width:2.5208in;height:.7916in" id="Picture_x0020_2" src="cid:image001.png@01D69122.A41A2220" alt="http://wwwdmz.cardinalhealth.com/content/dam/corp/web/logos/CAH-logo-solutions.png"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Janine Collett</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">State Government Regional Leader</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">7000 Cardinal Place Dublin, OH. 43017</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">480.567.5713 mobile l 614.652.4644 fax 
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">866.641.1199 Cust Svc</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p><br>
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