[MyOEBB] MyOEBB System Downtime

[MyOEBB system updates]

Hello,

In preparation for Open Enrollment, OEBB will need some additional downtime for the MyOEBB system.  OEBB has added additional features to the MyOEBB system which will be updated this weekend.  Additionally, during our Open Enrollment period our enrollment files take a bit longer to run (due to size) and OEBB will need time each Friday evening to accommodate this process.  It's our goal to alert you to these downtimes so you may plan your Open Enrollment activities accordingly.

Listed below are our projected downtimes:

Friday, August 10th starting at 8 p.m. until Sunday, August 12th at 8 a.m. - During this time OEBB will be processing enrollment files, moving Open Enrollment updates and confirming these updates in MyOEBB.

Tuesday, August 14th (All Day) - During this time, OEBB will be moving employees over to their 2012-13 plans and mass enrolling groups in Basic Life, Basic AD&D, Mandatory Short-term and Long-term Disability and Long-term Care plans.  Additionally, OEBB will be removing the Medicare flag for members or dependents marked as "No" (not eligible for Medicare) in the system which will prompt the member to answer this question when enrolling for the 2012-13 plan year.  Members or dependents marked "Yes" (Medicare eligible) will remain flagged "Yes".  Additionally, OEBB will roll members over to matching medical and dental plans where the pharmacy or orthodontia options have changed.

Fridays, August 17th and 24th and September 7th, 21st and 28th  - OEBB will bring MyOEBB down at 8 p.m. to process weekly enrollment files that we send to each of the carriers.  We anticipate this process to only last around 30 minutes and the system should be back up around 8:30 p.m. Please remember that the files during Open Enrollment are much larger than mid-plan year files and this downtime will allow us to process files more efficiently.

Friday, August 31st to Saturday, September 1st - OEBB will bring the MyOEBB system down at 8:00 p.m. on Friday, August 31st for invoicing.  We anticipate the MyOEBB system will be back up by 8:00 a.m. on Saturday, September 1st.  We suggest planning Open Enrollment labs outside of this timeframe.

Thanks,
Linda Tullis
Benefits Manager
Oregon Educators Benefit Board
1225 Ferry Street SE
Salem, OR 97301
Office:  (503) 378-3329
Fax:  (503) 378-5832
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