[MyOEBB] DEV Audit Update/February BIE Meeting canceled

[MyOEBB system updates]

Dear Educational Entities:

 

OEBB's Benefits Information Exchange (BIE) Group will not be meeting
this month, but we wanted to take this opportunity to provide an update
on the Dependent Eligibility Verification (DEV) Audit currently
underway.

 

Last week OEBB extended the audit deadline for submitting documentation
an additional two weeks. Members selected for the audit now have until
11:59 p.m. February 24, 2012, to submit acceptable documentation
supporting their dependents' eligibility for OEBB benefits. Towers
Watson provided OEBB with a list of "non-responders" (i.e., members
selected for the audit who had not yet submitted any documentation).
OEBB notified these members of the extension via e-mail and regular mail
and reminded them of the importance of submitting their documentation.
You can find that communication, as well as all the communications
relating to the DEV, on the "Entity Resources" page of the OEBB website:
http://www.oregon.gov/OHA/OEBB/entity/eeResources.shtml.

 

In response to that reminder letter and the non-responder lists we
placed in the educational entity document management section of MyOEBB,
OEBB received a number of calls and e-mails from members who had in fact
submitted their documentation, but were still appearing on the list.
Towers Watson researched the situation and discovered a processing error
had occurred. They are currently drafting a letter of apology and
explanation to all affected members, which will be delivered later this
week.

 

If you have further questions, please contact OEBB Member Services by
phone at 888-469-6322, or by e-mail: oebb.benefits at state.or.us.

 

Thank you,

 

Jackie Cowsill

Communications Coordinator

Oregon Educators Benefit Board

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