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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">NO ACTION NEEDED – INFORMATION ONLY<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Dear Business Managers, Superintendents and Benefits Administrators:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">This Friday, OEBB will be sending an email to a random sampling of OEBB members, asking them to participate in an important state survey on healthcare. The text of the email
we plan to send is pasted below for your reference.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">You don’t need to take any action. We just wanted you to be aware of the message in case any of your members ask you about it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">If you have any questions about this communication, please email me directly at
<a href="mailto:jackie.cowsill@oregon.gov">jackie.cowsill@oregon.gov</a>. Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#003399">Jackie Cowsill</span></b><b><span style="font-size:12.0pt;color:#003399"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#003399">Communications Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#003399">Oregon Educators Benefit Board<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#003399">Voice: 503-378-5353<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#003399">Fax: 503-378-5832<o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Dear OEBB Member:<o:p></o:p></span></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">In the next few days, you will be receiving a request from RTI International to participate in a survey. This survey is part of the State
Innovation Models (SIM) Evaluation. The State of Oregon received funds from the federal Centers for Medicare & Medicaid Services (CMS) under the SIM Initiative to support health care transformation for Oregon residents statewide. Understanding the experience
of health care consumers is one way that the SIM Evaluation will assess whether the health care system improves from the patient’s perspective.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">On behalf of the State of Oregon and the evaluators of this large initiative, I am writing to urge you to complete this survey at your earliest
convenience. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">In this survey, you will be asked about your experience with health care providers in the last 12 months. It is part
of a multiyear effort to transform health care and improve patient experience of care in Oregon.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">The data collected from all respondents will be aggregated to provide the state with key information about consumer perceptions of health
care they receive. Responding to this survey is a service to your colleagues and the state.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Please know that your responses are confidential; neither I nor any other state employee will know how you answered the
questions. RTI International, a highly reputable non-profit research institute, has been retained to collect and protect your data.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Your participation is completely voluntary, but extremely important. If you have any questions about participation, please
contact the survey staff at 1-866-354-4992 or <a href="mailto:simevaluation@rti.org">
simevaluation@rti.org</a>. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Thank you in advance for your participation.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:1.15pt;text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Sincerely,<o:p></o:p></span></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><img border="0" width="150" height="45" id="Picture_x0020_1" src="cid:image002.jpg@01D03982.8C9B8B00" alt="DeniseSignature.jpg"></span><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p></o:p></span></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Denise L. Hall<o:p></o:p></span></p>
<p class="MsoBodyText" align="left" style="text-align:left"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif">OEBB Deputy Administrator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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