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<p class="MsoNormal"><b><span style="color:#548235;mso-style-textfill-fill-color:#548235;mso-style-textfill-fill-alpha:100.0%">Good morning and welcome to open enrollment for the 2018-19 plan year!<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I hope everyone is ready for the next month. I’m recapping our timeline below and have also attached a PowerPoint of our most recent “OEBB HELP plus OE” just in case you missed it.
<span style="font-family:Wingdings">J</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But, here are a few tips from the presentation:<o:p></o:p></p>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>SB 1067<o:p></o:p></u></b></p>
<p class="MsoNormal">SB 1067 will be effective October 1, <b><span style="color:red">2019</span></b>. It will
<u><span style="color:red">not</span></u> be effective this year.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Mass Lock Out <o:p></o:p></u></b></p>
<p class="MsoNormal">Your entity may want to shut down OE earlier than September 15<sup>th</sup>. Here’s what you need to do and know.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>You have to lock everyone out; you can’t just lock out one employee group (unless you want to do it manually
<span style="font-family:Wingdings">L</span>).<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>You have to communicate the new deadline to your members and OEBB. OEBB will not communicate this deadline to your members but will know how to handle their calls.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:"Times New Roman",serif"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>You can lock your entity out in MyOEBB by selecting Security Setup, Mass Lock, enter OE Deadline and Date.<o:p></o:p></p>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>Resetting Password<o:p></o:p></u></b></p>
<p class="MsoNormal">You can reset Passwords for your employees.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-family:"Times New Roman",serif"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Security Setup-Administrator-Reset Password twice-Save<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-family:"Times New Roman",serif"><span style="mso-list:Ignore">•<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Member Management-View/Modify Members-Reset Password twice-Save<o:p></o:p></p>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>Don’t Do Enrollments!<o:p></o:p></u></b></p>
<p class="MsoNormal">Don’t do enrollments for your employee’s unless you have a form or email. The email needs to be very specific about their plan and dependent selections. The forms should be OEBBB forms. Keep this documentation!<o:p></o:p></p>
<p class="MsoNormal">Never sit at a computer and have members sit next to you while you do their enrollments. Enrollments must be done under their log in or you must have a form or email from the member if done under your log in.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="color:#212121">OEBB Timeline<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Wednesday, August 15<sup>th</sup> through Saturday, September 15<sup>th</sup></span></i></b><span style="color:#212121"> OEBB Open Enrollment - Employees can enroll in plans, drop plans and add/drop dependents.
Early retirees can continue coverage by re-enrolling in healthcare plans and can drop dependents.
</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Members should also use this time to:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Enter addresses for out-of-area dependents<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Voluntarily submit SSN/ITIN for dependents enrolled in medical coverage<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Indicate Medicare eligibility due to age or disability<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ensure only eligible dependents are active in MyOEBB and included on the desired plans<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Review and/or update personal information and beneficiaries<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">ü<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Identify ethnicity and race for themselves and any covered dependents<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i>OEBB’s phone lines will<s> </s>be extended during Open Enrollment
<span style="color:#212121"> </span></i></b><span style="color:#212121">Monday-Friday 7:00 a.m. – 6 p.m.
</span>The OEBB office <span style="color:#212121">will be closed Monday, September 3<sup>rd</sup> for Labor Day and Saturday, September 15<sup>th</sup> (last day of open enrollment).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Friday, August 31<sup>st</sup> to Saturday, September 1<sup>st</sup></span></i></b><span style="color:#212121"> OEBB will
</span>bring both MyOEBB modules down at approximately 8 p.m. to run monthly files and process invoicing. We expect the system to be back up on Saturday, September 1<sup>st</sup> at around 9 a.m. Please let your employees know about this down time. Also,
please try to avoid mass lock outs and enrollment meetings during this timeframe. Please note that this is a regular process that occurs each month.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Wednesday, September 26<sup>th</sup></span></i></b><span style="color:#212121"> OEBB will pull live data out of the MyOEBB system to produce notification letters for those “late enrollee” members and
dependents subject to the 12-month waiting period on dental </span>plans. We anticipate this letter to hit mailboxes of those affected members no later than Monday, October 1<sup>st</sup>.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Sunday, September 30<sup>th</sup></span></i></b><span style="color:#212121"> Final day for entities to update member enrollments without using a QSC.<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121"> </span></i></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Monday, October 1<sup>st</sup></span></i></b><span style="color:#44546A"> </span><span style="color:#212121">The 2018-19 plan year starts.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Monday, October 1<sup>st</sup> to Wednesday, October 31<sup>st</sup>
</span></i></b><span style="color:#212121"> We ask entities to make corrections to employee’s enrollments during this time frame without sending them to OEBB for corrections. OEBB will provide a form members may use and submit to their entities during this
time. Please us the “Correcting Processing Errors” QSC to make these changes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Thursday, November 1<sup>st</sup> to Monday, December 31<sup>st</sup></span></i></b><span style="color:#212121"> OEBB will be reviewing appeals directly during this time period. We will work with the
member, entities</span>, and carriers (when appropriate) and within our OARs <span style="color:#212121">
to make </span>decisions. <span style="color:#212121">OEBB is usually more lenient during this time period.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Tuesday, January 1<sup>st</sup> to Monday, September 30<sup>th</sup></span></i></b><span style="color:#212121"> OEBB reviews appeals during this time period.
</span>Appeal decisions are made on a case-by-case basis.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal">I hope the above schedule helps your entity with this open enrollment season. If you have any questions or concerns, please call us at 1 (888) 469-6322. Good luck and I hope we all have a great Open Enrollment season!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:16.0pt;color:#1F4E79">Linda Freeze<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;color:#1F4E79">OEBB/PEBB Benefits Manager<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F4E79">OREGON HEALTH AUTHORITY<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Health Policy and Analytics<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial",sans-serif;color:#0563C1"><a href="mailto:linda.freeze@oregon.gov">linda.freeze@state.or.us</a></span></u><u><span style="font-family:"Arial",sans-serif;color:#4472C4"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Phone: 503.378.3329<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">http://www.oregon.gov/OHA/OEBB<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><img border="0" width="159" height="60" id="Picture_x0020_1" src="cid:image002.jpg@01D43476.176901D0" alt="cid:image001.jpg@01D10D96.C6B9DCE0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">CONFIDENTIALITY NOTICE</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">This email may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the
context or otherwise that you have received this email in error, please advise me immediately by reply email, keep the contents confidential, and immediately delete the message and any attachments from your system.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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