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<p class="MsoNormal"><b><span style="color:#548235">Hello and welcome to open enrollment for the 2019-20 plan year!<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I hope everyone is ready for the next month. I’m recapping our timeline below and have also attached a PowerPoint of our “OEBB HELP plus OE 2019” that was presented in the last BIE Meeting. (If you missed that meeting, you can watch the
full recording here: <a href="https://webinars.on24.com/OHA/BIE0619"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">https://webinars.on24.com/OHA/<b>BIE0619</b></span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif">)<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But, here are a few tips from the presentation:<o:p></o:p></p>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>SB 1067 and HB 2266<o:p></o:p></u></b></p>
<p class="MsoNormal">HB 2266 reversed the SB 1067 laws that would have stopped OEBB and PEBB members from receiving double medical coverage and opt out incentives. So, there are “NO CHANGES” to double-coverage or opt-out incentive rules for this upcoming plan
year.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Change of Employment (this includes active to retiree status)<o:p></o:p></u></b></p>
<p class="MsoNormal">Remember if you do a Change of Employment, members cannot enroll in the Member Module until you save the QSC. You will need to complete the Change of Employment QSC in the Administrative Module first. This means saving the QSC. Then,
the member can do Open Enrollment in the Member Module selecting the plans they want for the new plan year.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Termination-Do it Right!<o:p></o:p></u></b></p>
<p class="MsoNormal">OEBB mass-terminated all Medical, Dental and Vision plans effective September 30, 2019, but if you have an employee that is really terminating and not coming back, you must still create the “Term All” QSC and process them correctly (even
though their plans are already ending September 30). The “Term All” QSC sends them to the COBRA approval page, which makes sure they receive COBRA paperwork, a mandatory requirement under Federal law.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Mass Lock Out <o:p></o:p></u></b></p>
<p class="MsoNormal">Your entity may want to shut down OE earlier than September 15<sup>th</sup>. Here’s what you need to do and know.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo1">You have to lock everyone out; you can’t just lock out one employee group (unless you want to do it manually
<span style="font-family:Wingdings">L</span>).<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1">You have to communicate the new deadline to your employees and OEBB. OEBB will not communicate this deadline to your employees but it will help our staff understand their situation if they call us.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1">You can lock your entity out in MyOEBB by selecting Security Setup, Mass Lock, enter OE Deadline and Date.<o:p></o:p></li></ul>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>Resetting Password<o:p></o:p></u></b></p>
<p class="MsoNormal">You can reset Passwords for your employees using either of these two methods in the MyOEBB admin module:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2">Security Setup-Administrator-Reset Password twice-Save<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo2">Member Management-View/Modify Members-Reset Password twice-Save<o:p></o:p></li></ul>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
<p class="MsoNormal"><b><u>Don’t Do Enrollments!<o:p></o:p></u></b></p>
<p class="MsoNormal">Don’t do enrollments or changes for your employees unless you have a form or email. The email needs to be very specific about their plan and dependent selections. The forms should be OEBB forms. Keep this documentation! Never sit at
a computer and have members sit next to you while you do their enrollments. Enrollments must be done under their log in or you must have a form or email from the employee if done under your log in.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="color:#212121">OEBB Timeline<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Thursday, August 15<sup>th</sup> through Sunday, September 15<sup>th</sup></span></i></b><span style="color:#212121"> OEBB Open Enrollment - Employees can enroll in plans, drop plans and add/drop dependents.
Early retirees can continue coverage by re-enrolling in healthcare plans and can drop dependents.
</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Members should also use this time to:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3">Enter addresses for out-of-area dependents<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3">Voluntarily submit SSN/ITIN for dependents enrolled in medical coverage<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3">Indicate Medicare eligibility due to age or disability<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3">Ensure only eligible dependents are active in MyOEBB and included on the desired plans<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3">Review and/or update personal information and beneficiaries<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3">Identify ethnicity and race for themselves and any covered dependents<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i>OEBB’s phone hours will<s> </s>be extended during Open Enrollment
<span style="color:#212121"> </span></i></b><span style="color:#212121">Monday-Friday 7:00 a.m. – 6 p.m.
</span>The OEBB office <span style="color:#212121">will be closed weekends and holidays, including Monday, September 2<sup>nd</sup> for Labor Day and Saturday/Sunday, September 14<sup>th</sup> and 15<sup>th</sup> (last two days of open enrollment).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">OE Webinars (August 20<sup>th</sup> – 29<sup>th</sup>)
</span></i></b><span style="color:#212121">The full schedule and registration links are online at
</span><a href="http://www.oebbwebinars.com/">www.OEBBwebinars.com</a><span style="color:#212121">. All presentations, slides and handouts are available for members to view “on demand” at
</span><a href="http://www.oebbondemand.com/">www.OEBBondemand.com</a><span style="color:#212121">.<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Saturday, August 31<sup>st</sup> to Sunday, September 1<sup>st</sup></span></i></b><span style="color:#212121"> OEBB will
</span>bring both MyOEBB Administrator and Member modules down at approximately 8 p.m. to run monthly files and process invoicing. We expect the system to be back up on Sunday, September 1<sup>st</sup> at around 9 a.m. Please let your employees know about
this down time. Also, please try to avoid mass lock outs and enrollment meetings during this timeframe. Please note that this is a regular process that occurs each month.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Monday, September 23<sup>rd</sup></span></i></b><span style="color:#212121"> OEBB will pull live data out of the MyOEBB system to produce notification letters for those “late enrollee” members and dependents
subject to the 12-month waiting period on dental </span>plans. We anticipate this letter to hit mailboxes of those affected members no later than Tuesday, October 1<sup>st</sup>.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#212121"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Monday, September 30<sup>th</sup></span></i></b><span style="color:#212121"> Final day for entities to update member enrollments without using a QSC.<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121"> </span></i></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Tuesday, October 1<sup>st</sup></span></i></b><span style="color:#44546A"> </span><span style="color:#212121">The 2019-20 plan year starts.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Tuesday, October 1<sup>st</sup> to Thursday, October 31<sup>st</sup>
</span></i></b><span style="color:#212121"> We ask entities to make corrections to employees’ enrollments during this time frame without sending them to OEBB for corrections. OEBB will provide a form that members may use and submit to their entities during
this time. Please us the “Correcting Processing Errors” QSC to make these changes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Friday, November 1<sup>st</sup> to Tuesday, December 31<sup>st</sup></span></i></b><span style="color:#212121"> OEBB will be reviewing appeals directly during this time period. We will work with the employee,
entities</span>, and carriers (when appropriate) and within our Administrative Rules (OARs)
<span style="color:#212121">to make </span>decisions. <span style="color:#212121">
OEBB is usually more lenient during this time period.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="color:#212121">Wednesday, January 1<sup>st</sup> to Wednesday, September 30<sup>th</sup></span></i></b><span style="color:#212121"> OEBB reviews appeals during this time period.
</span>Appeal decisions are made on a case-by-case basis.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="MsoNormal">I hope the above schedule helps your entity with this open enrollment season. If you have any questions or concerns, please call us at 1 (888) 469-6322. Good luck and I hope we all have a great Open Enrollment season!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:16.0pt;color:#1F3864">Linda Freeze<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;color:#1F3864">OEBB/PEBB Benefits Manager<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">OREGON HEALTH AUTHORITY<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Health Policy and Analytics<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial",sans-serif;color:#0563C1"><a href="mailto:linda.freeze@oregon.gov">linda.freeze@state.or.us</a></span></u><u><span style="font-family:"Arial",sans-serif;color:#4472C4"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Phone: 503.378.3329<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">http://www.oregon.gov/OHA/OEBB<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><img border="0" width="159" height="60" style="width:1.6583in;height:.625in" id="Picture_x0020_1" src="cid:image001.jpg@01D55421.AA6271D0" alt="cid:image001.jpg@01D10D96.C6B9DCE0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">CONFIDENTIALITY NOTICE</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">This email may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the
context or otherwise that you have received this email in error, please advise me immediately by reply email, keep the contents confidential, and immediately delete the message and any attachments from your system.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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