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<div class="WordSection1">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:red">MyOEBB EE PLAN MANGEMENT IS OPEN UNTIL JUNE 19<sup>TH<o:p></o:p></sup></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:red">READ BELOW FOR WHAT’S HAPPENING FOR THE 2020-21 PLAN YEAR!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">EE PLAN MANAGEMENT<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">EE Plan Management is open. <b>
EE Plan Management will remain open through Friday, June 19<sup>th</sup>.</b> If you need assistance, please contact OEBB at:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:oebb.benefits@state.or.us"><span style="font-size:12.0pt;color:#0563C1">oebb.benefits@state.or.us</span></a><span style="font-size:12.0pt"> or call us at 888-4My-OEBB (888-469-6322). Please leave a voice mail and someone
will return your call.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">You can find this module by logging into the MyOEBB Administrative Module at:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__myoebb.org_oebb_-21bms.main&d=DwMFAg&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=skRbh2WYOjojsyt50r85TJjIWkTqCGUkXTPMEPuvFwk&m=o0Yrmpo6_imgm1DkhQ2n5Kvvl3tPwBG9k5TREggkBPQ&s=6mY1-LGP1qXIxSb9sV4sA__2QUsA-kMfXm6B0TvV5W8&e="><span style="font-size:12.0pt;color:#0563C1">https://myoebb.org/oebb/!bms.main</span></a><u><span style="font-size:12.0pt;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><u><span style="color:#0563C1"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">Does my entity have to complete EE Plan Management this year?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">OEBB is having a passive Open Enrollment this year. What this means for your entity:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">You only have to complete EE Plan Management if:<o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l4 level2 lfo2"><span style="font-size:12.0pt">You want to add or remove a plan<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level2 lfo2"><span style="font-size:12.0pt">You want to change rate structures<o:p></o:p></span></li></ul>
</ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">If your entity wants everything to stay the same, simply email OEBB at
</span><a href="mailto:oebb.benefits@state.or.us"><span style="color:#0563C1">oebb.benefits@state.or.us</span></a><span style="font-size:12.0pt"> and tell us everything is staying the same.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">What does a Passive Open Enrollment mean for my entity?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">A passive Open Enrollment means members do not have to enter MyOEBB and complete their online selections this year unless:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Your entity requires them to complete enrollment, and you inform your members of this condition<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt">OEBB will leave this language generic on Open Enrollment materials directing members to check with their employer<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">You have chosen to discontinue any OEBB plans<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt">Those members with eliminated plans will need to enter MyOEBB to make a new plan selection or they will be without that specific coverage<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt">All their other coverages will remain the same<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt">OEBB will provide reports for the entities to monitor these members<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt">OEBB will send these members targeted communications<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Members want to add and/or drop a plan<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Members want to add and/or drop a dependent<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Members want to update beneficiaries<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Members want to update personal information<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">What happens if my entity keeps all plans the same, but we change rate structure?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">OEBB will roll your membership over to the same plan/new rate structure during our rollover processes in August. For example:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-left:.5in;mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">For the 2019-20 plan year all your medical plans were a composite rate structure. For the 2020-21 plan year your entity is switching all the medical plans
to a tiered rate structure. OEBB will roll these members into the same medical plan/new rate structure so these members will not have to complete open enrollment if they don’t want to make changes.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">What happens if my entity drops a plan for the 2020-21 plan year?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Members currently enrolled in this plan for the 2019-20 plan year will need to complete Open Enrollment to select a new plan for the 2020-21 plan year. OEBB will have reports available to entities identifying
these members. OEBB will also send these members a specialized letter informing them of their current plan ending.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">What about members that Opt Out, Waive or Decline coverages?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">OEBB will roll these Opt Outs, Waives and Declines forward for each member during the rollover process. They will not be required to complete Open Enrollment unless they want to make a change.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">What about my New Hires?<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo4"><span style="font-size:12.0pt">New Hires with benefits starting October 1, 2020, will still need to enter MyOEBB to complete their New Hire QSC. They can do Open Enrollment after this, but it will not be
required.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4"><span style="font-size:12.0pt">New Hires with benefits starting earlier than October 1, 2020 will only need to complete their New Hire QSC. OEBB will roll these elections forward to the 2020-21 plan year
during the rollover process. They only need to enter MyOEBB if your entity requires Open Enrollment, your entity drops a plan or if the member wants to make a change.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">2020-21 RATES & PLAN DESIGNS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">OEBB is pleased to announce the new plan designs and rates have been posted. You can find this information at:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.oregon.gov/OHA/OEBB/Pages/Plans-Offered.aspx"><span style="font-size:12.0pt;color:#0563C1">https://www.oregon.gov/OHA/OEBB/Pages/Plans-Offered.aspx</span></a><u><span style="font-size:12.0pt;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We encourage you to join one of our upcoming webinars to learn more. Scroll down to find the schedule and registration links below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">INSURANCE COMMITTEE WEBINARS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">During these webinars you will hear directly from OEBB staff and the carriers. You will also have an opportunity to ask questions. Please click your preferred date/time below to register.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style="font-size:12.0pt;color:#333333">Register by clicking the session you want to attend:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:7.5pt">
<a href="https://webinars.on24.com/OHA/InsComm051920" target="_blank" title="Register for the May 19 webinar"><span style="font-size:12.0pt;color:#337AB7;text-decoration:none">Tuesday, May 19 (10:00 - 11:30 a.m.)</span></a><span style="font-size:12.0pt;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:7.5pt">
<a href="https://webinars.on24.com/OHA/InsComm052820" target="_blank" title="Register for the May 28 webinar"><span style="font-size:12.0pt;color:#337AB7;background:white;text-decoration:none">Thursday, May 28 (10:00 – 11:30 a.m.)</span></a><span style="font-size:12.0pt;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Everyone who registers will receive an email after the session with a link to the slides and recording</span></b><span style="font-size:12.0pt">, so please register even if you can’t tune in. You can watch
the recording at your convenience and still submit your questions the same way you would live. Your question will be delivered to OEBB staff via email and you can expect a response within the next few business days.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt">HIGHLIGHTS FOR 2020-21<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Medical Plan Highlights</span></b><b><span style="font-size:16.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:14.0pt">BENEFITS:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">Kaiser Permanente will offer new expanded preventive services prior to deductible under Kaiser Permanente Medical Plan 3.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">Moda members will still have a choice of plans with various deductibles and copays/coinsurance.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">Moda members that already have a PCP 360 selected only need to contact Moda if they want to update their PCP 360 selection. Otherwise, their PCP 360 selection will carry forward.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">Each family member on a Moda medical plan will still have the option to participate in coordinated care and receive an enhanced benefit compared to those who choose not to participate in coordinated care. To receive
the enhanced benefit, the member must choose a primary care provider known as a “PCP 360” with Moda. These PCP 360 providers have agreed to:</span>
<span style="font-size:12.0pt;line-height:105%"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">deliver full-circle care, coordinating their care with other providers, as needed, and<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">be held accountable for the health of the patients who choose them.
<o:p></o:p></span></li></ul>
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<b><span style="font-size:12.0pt;line-height:105%">Compared to those who do not choose coordinated care</span></b><span style="font-size:12.0pt;line-height:105%">, the enhanced benefit includes:</span>
<span style="font-size:12.0pt;line-height:105%"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">a lower <b>individual</b> deductible,<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">a lower <b>individual</b> out-of-pocket maximum, and<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">lower copays for office, specialist, and alternative care visits.<o:p></o:p></span></li></ul>
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">Moda is also introducing Moda 360. This service will offer a health navigator which offers personalized support for chronic conditions, coordination with the member’s PCP 360 and telemedicine expansion.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo5">
<span style="font-size:12.0pt;line-height:105%">eviCore is changing under the Moda medical plans:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">Members will not have an increased initial approval of PT/OT/ST therapies to 12 visits for a 90-day period.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo5">
<span style="font-size:12.0pt;line-height:105%">An annual alternative care visit limit will be set for 12 visits in lieu of prior authorization.
<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="font-size:14.0pt">Select RATES:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l2 level1 lfo6">
<span style="font-size:12.0pt;line-height:105%">The “Select” rates will be expired as of September 30, 2020. These members will be rolled into the “Traditional” rated plan during the rollover process in August unless your entity drops that plan. The “Select”
rates were implemented for the 2019-20 plan year for Synergy and Summit members.</span><b><span style="font-size:14.0pt;line-height:105%"><o:p></o:p></span></b></li></ul>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.25in;mso-add-space:auto;line-height:105%">
<b><span style="font-size:14.0pt;line-height:105%"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Dental and Vision Plan Highlights<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo7">
<span style="font-size:12.0pt;line-height:105%">For the 2020-21 plan year, because members may have had difficulty seeing their dentist during the stay-at-home order, Delta Dental will maintain current incentive levels for members on incentive plans if they
did not visit their dentist in the 2019-20 plan year. Members who did visit their dentist will still receive their benefit increase as scheduled.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo7">
<span style="font-size:12.0pt;line-height:105%">Delta Dental will introduce a new hypertension identification program.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo7">
<span style="font-size:12.0pt;line-height:105%">Kaiser Permanente and Willamette Dental Group dental plans will remain the same for the 2020-21 plan year.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo7">
<span style="font-size:12.0pt;line-height:105%">The VSP vision plans will remain the same for the 2020-21 plan year.<o:p></o:p></span></li></ul>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%">
<span style="font-size:12.0pt;line-height:105%"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%">
<b><span style="font-size:16.0pt;line-height:105%">Short-term Disability Plans<o:p></o:p></span></b></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto;line-height:105%">
<span style="font-size:12.0pt;line-height:105%">All employee paid Short-term Disability plans (voluntary and mandatory
<b><u>employee paid</u></b>) will have their premium rates reduced by 50%. All other plans offered by The Standard remain the same.<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We look forward to serving you!<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:16.0pt;color:#1F3864">Linda Freeze<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;color:#1F3864">OEBB/PEBB Benefits Manager<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">OREGON HEALTH AUTHORITY<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Health Policy and Analytics<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial",sans-serif;color:#0563C1"><a href="mailto:linda.freeze@oregon.gov">linda.freeze@state.or.us</a></span></u><u><span style="font-family:"Arial",sans-serif;color:#4472C4"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Phone: 503.378.3329<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">Cell: 503.881.8740<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">http://www.oregon.gov/OHA/OEBB<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><img border="0" width="159" height="60" style="width:1.6583in;height:.625in" id="Picture_x0020_1" src="cid:image003.jpg@01D62D11.B7D06470"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">CONFIDENTIALITY NOTICE</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#44546A">This email may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the
context or otherwise that you have received this email in error, please advise me immediately by reply email, keep the contents confidential, and immediately delete the message and any attachments from your system.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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