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<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Dear OEBB Benefits Administrators and Business Managers:</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">FORMS UPDATED FOR 2023-24</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
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<li style="font-size:14pt"><b><span style="font-family:Arial, sans-serif;margin:0px">NEW! Spanish forms:</span></b><span style="font-family:Arial, sans-serif;margin:0px"><span> </span>All OEBB forms are now available in Spanish</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="margin:0px"> </span></span></li><li style="font-size:14pt"><span style="font-family:Arial, sans-serif;margin:0px">All updated OEBB forms are posted to the website</span><span style="margin:0px"> </span></li></ul>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Visit the<span> </span></span><span style="font-family:Arial, sans-serif;margin:0px"><a href="http://www.oregon.gov/oha/OEBB/Pages/Forms.aspx" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="0" style="margin:0px"><span style="font-size:14pt;margin:0px">Forms
page</span></a></span><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px"><span> </span>to access all of the English and Spanish forms. Use the filters across the top to sort by language, form number, title, and more! You can also type in
the search box to find the form you need.</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-family:Arial, sans-serif;margin:0px"></span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"><img size="234899" class="Do8Zj w-996 h-554" style="margin:0px;animation:0.1s ease-out 0s 1 normal none running Do8Zj;max-width:100%;min-width:auto;min-height:auto;cursor:pointer;height:auto" contenttype="image/png" data-outlook-trace="F:2|T:2" src="cid:fadd11e6-86a2-40ff-bb03-3104969a0ac3"></span></span></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">LANGUAGE SERVICES</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Interpretation in 300+ Languages</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
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<span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px">Do you or an OEBB member prefer a language other than English? We offer free interpretation services through Language Link!</span><span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px"> </span></div>
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<span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px">OEBB Member Services will create a 4-way call. Together with you, the OEBB member, and a Language Link interpreter, we’ll get your benefits questions answered. </span></div>
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<span style="font-size: 18.67px; font-family: Arial, Helvetica, sans-serif; margin: 0px; color: rgb(66, 66, 66);">We recommend that you join the call. Members can contact us directly, but some questions can only be answered by you!</span><span style="font-size: 18.67px; font-family: Arial, Helvetica, sans-serif; margin: 0px; color: rgb(66, 66, 66);"> </span></div>
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<span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px"><b>Important!</b></span><span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px"><span> </span>OEBB staff must place the call to access interpretation services. </span><span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px"> </span></div>
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<span style="font-size:14pt;font-family:Arial, Helvetica, sans-serif;margin:0px">Please note: Wait times can be long during Open Enrollment. Make an appointment with OEBB Member Services to save time.</span><span style="font-size:12pt;font-family:Arial, Helvetica, sans-serif;margin:0px"> </span></div>
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<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">MORE TOOLS COMING SOON!</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">We have more tools on the way to help members learn about their benefit options. Here’s a sneak peek at what’s
to come:</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
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<li style="font-size:14pt"><b><span style="font-family:Arial, sans-serif;margin:0px">A new “Explore Your Benefits” Interactive Learning Tool</span></b><span style="font-family:Arial, sans-serif;margin:0px">. For each member who tries out this new tool, our
medical carriers will donate $1 to a participating education-related charity. A fun way to learn as well as help the community!</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="margin:0px"> </span></span></li><li style="font-size:14pt"><b><span style="font-family:Arial, sans-serif;margin:0px">The 2023-24 Virtual Benefits Fair</span></b><span style="font-family:Arial, sans-serif;margin:0px">. An online environment where members can access videos and PDF handouts
from all our vendor partners 24/7. New this year, members can easily set up a one-on-one chat with any vendor partner they want. Just look at their digital schedule for available dates/times and sign up!</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="margin:0px"> </span></span></li></ul>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">We will post everything on the home page of the OEBB website, so they’ll be easy for members to find. Keep an
eye out for more emails from us as new tools become available!</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">CONTACT OEBB MEMBER SERVICES<span> </span></span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><b><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Get help with benefits questions, or schedule an appointment:</span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></b></p>
<p style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px 0px 8pt"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Email:<span> </span></span><a href="mailto:oebb.benefits@odhsoha.oregon.gov" data-linkindex="1" style="margin:0px"><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">oebb.benefits@odhsoha.oregon.gov</span></a><span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px"><span> </span></span><span style="font-family:Arial, sans-serif;margin:0px"><span style="font-size:14pt;margin:0px"> </span></span></p>
<span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">Phone: 888-469-6322</span></div>
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<span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px">We’ll be sending more emails about other OEBB Communications soon. Thank you for your patience!</span></p>
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<span style="font-size:14pt;font-family:Arial, sans-serif;margin:0px"> </span></p>
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<b><span style="font-size: 12pt; font-family: Arial, sans-serif; margin: 0px; color: rgb(0, 32, 96);">The OEBB Communications Team</span></b></p>
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<span style="font-size: 12pt; font-family: Arial, sans-serif; margin: 0px; color: rgb(0, 32, 96);"><a href="mailto:OEBB.benefits@odhsoha.oregon.gov" data-linkindex="3" style="margin: 0px; outline: 0px; text-decoration: underline; color: rgb(5, 99, 193);">OEBB.benefits@odhsoha.oregon.gov</a></span></p>
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