From Cari.White at state.or.us Tue Mar 3 09:57:21 2009 From: Cari.White at state.or.us (WHITE Cari) Date: Tue, 3 Mar 2009 09:57:21 -0800 Subject: [OAKS Online] OAKS database is slow to respond Message-ID: We have received reports of slow testing times and some students seeing error messages. AIR has told us that the database is responding slower than usual. They are urgently investigating and we will update you as soon as we have more information. Cari White Oregon Department of Education Assessment and Information Services 503-947-5821 Messages to & from this e-mail address may be made available to the public under Oregon law. ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender immediately and delete the communication and any attachments. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. ********************************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From Cari.White at state.or.us Tue Mar 3 12:28:25 2009 From: Cari.White at state.or.us (WHITE Cari) Date: Tue, 3 Mar 2009 12:28:25 -0800 Subject: [OAKS Online] Update - OAKS database still slower than normal Message-ID: To: DTC and OAKS Online listservs Subject: Update - OAKS database still slower than normal The OAKS online database is still running slower than normal. AIR recommends that the OAKS Online server be reset to completely address the problem. However, this would take the system off-line for about 1 hour. To minimize the impact on schools, AIR will wait until after 5:00 p.m. this evening (Tuesday, March 3rd, 2009) to complete the reset. If your students are experiencing interruptions of their OAKS Online tests this afternoon, ODE recommends that you discontinue testing for today. ODE apologizes for the inconvenience and thanks you for your patience. Holly Edwards Assessment and Performance Measure Analyst Office of Assessment and Information Systems Oregon Department of Education Phone: 503.947.5739 holly.edwards at state.or.us ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender immediately and delete the communication and any attachments. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. ********************************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From Cari.White at state.or.us Wed Mar 4 10:07:28 2009 From: Cari.White at state.or.us (WHITE Cari) Date: Wed, 4 Mar 2009 10:07:28 -0800 Subject: [OAKS Online] OAKS Online database back to normal speeds Message-ID: AIR is reporting that over three thousand tests have already been started this morning and the database is responding very quickly. AIR reset the server last night (Wednesday, March 3rd) and that seems to have improved the system. To ensure the database continues to function well, AIR is planning to incorporate regular server resets into its maintenance plan. In addition, AIR will simulate how long a server reset takes to determine whether or not a server reset can be initiated during the day if an emergency occurs in the future. Based on this information, AIR, ODE and the ESD regional helpdesks will be able collaborate to make better decisions about how best address any similar situations. Thank you for you patience and please contact your ESD partner if you have additional questions. Cari White Oregon Department of Education Assessment and Information Services 503-947-5821 Messages to & from this e-mail address may be made available to the public under Oregon law. ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender immediately and delete the communication and any attachments. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. ********************************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: