[OAKS Online] Student error message in OAKS Online

[WHITE Cari]

Earlier this morning several districts reported that students received an error message after clicking "Start Test" on the "Select your test" screen in OAKS Online. The error message reported that "There was a problem. No message defined."  This situation did not affect all students and reports of new occurrences have subsided.
ODE and AIR are aware of the situation, and AIR is actively investigating the cause. We will provide updates as soon as more information is available.  If your students encounter difficulties logging into the system, please contact your regional ESD support partner with details.

Crystal Greene
Communications Coordinator
Office of Assessment and Information Services
Oregon Department of Education
(503) 947-5878
crystal.greene at state.or.us<mailto:crystal.weber at state.or.us>
Messages to & from this e-mail address may be made available to the public under Oregon law.



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