From cari.white at state.or.us Wed Mar 2 16:10:02 2011 From: cari.white at state.or.us (WHITE Cari) Date: Wed, 2 Mar 2011 16:10:02 -0800 Subject: [OAKS Online] Participation Reports Offline, Test Expirations for Currently Active Tests Extended for Two Weeks Message-ID: OAKS Online has experienced sluggishness over the past week. ODE's test vendor, American Institutes for Research (AIR), believes that the recent high volume of requests for participation reports may be a cause for the system sluggishness. To decrease sluggishness, AIR has taken the participation reports off line. The expiration period for currently active tests will be extended for two weeks. AIR will add significant memory to the servers tonight and will make additional improvements over the weekend. ODE and AIR anticipate that these remedies will solve the underlying cause of the sluggishness so that the participation reports will be available early next week. Thank you for your patience. Kathleen Heide Vanderwall, Ph.D. Manager, Test Design and Administration Office of Assessment and Information Systems Oregon Department of Education Phone: 503.947-5721 kathleen.vanderwall at state.or.us Messages to & from this e-mail address may be made available to the public under Oregon law -------------- next part -------------- An HTML attachment was scrubbed... URL: From cari.white at state.or.us Thu Mar 3 14:58:42 2011 From: cari.white at state.or.us (WHITE Cari) Date: Thu, 3 Mar 2011 14:58:42 -0800 Subject: [OAKS Online] OAKS Online Server Switch Message-ID: To: DTC Listserv and OAKS Online Listserv Subject: OAKS Online Server Switch This afternoon, Thursday March 3, 2011, ODE has received additional reports of slowness on the OAKS Online system. ODE will continue to work with its test vendor, the American Institutes for Research (AIR), to identify a permanent solution addressing this system slowness. Until a permanent solution is identified, AIR will schedule a server switch to occur daily at noon to alleviate slowness during the afternoons. ODE does not expect students to be kicked off the system as a result of this server switch. ODE and AIR apologize for the inconvenience and appreciate your continued patience. Kathleen Heide Vanderwall, Ph.D. Manager, Test Design and Administration Office of Assessment and Information Systems Oregon Department of Education Phone: 503.947-5721 kathleen.vanderwall at state.or.us Messages to & from this e-mail address may be made available to the public under Oregon law -------------- next part -------------- An HTML attachment was scrubbed... URL: