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<div><font color="#000080">To: DTC Listserv and OAKS Online Listserv</font></div>
<div><font color="#000080">Subject: OAKS Online Server Switch</font></div>
<div><font color="#000080"> </font></div>
<div><font color="#000080">This afternoon, Thursday March 3, 2011, ODE has received additional reports of slowness on the OAKS Online system. ODE will continue to work with its test vendor, the American Institutes for Research (AIR), to identify a permanent
solution addressing this system slowness. Until a permanent solution is identified, AIR will schedule a server switch to occur daily at noon to alleviate slowness during the afternoons. ODE does not expect students to be kicked off the system as a result of
this server switch.<font color="#1F497D"> </font></font></div>
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<div><font color="#000080">ODE and AIR apologize for the inconvenience and appreciate your continued patience.</font></div>
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<div><font face="Arial, sans-serif" size="2">Kathleen Heide Vanderwall, Ph.D.<br>
Manager, Test Design and Administration<br>
Office of Assessment and Information Systems<br>
Oregon Department of Education<br>
Phone: 503.947-5721<br>
<a href="mailto:kathleen.vanderwall@state.or.us"><font color="#0000FF"><u><b>kathleen.vanderwall@state.or.us</b></u></font></a>
<br>
<font color="#403152"><b>Messages to & from this e-mail address may be made available to the public under Oregon law</b></font> </font></div>
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