<div dir="ltr"><br><div class="gmail_quote"><div class="msg-7876830757053184801"><div lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word"><div class="m_-7876830757053184801WordSection1">Hello ODLC Members,<br>
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<p class="MsoNormal"><b>Time sensitive and possible service disruption</b> – please read below for complete details. To briefly summarize, Overdrive is working to update the SAML certificate. If your library uses SAML authentication (instead of SIP2 authentication),
 you may need to prepare for changes.<u></u><u></u></p>
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<p class="MsoNormal">On May 23, 2023 from 8am-4:30pm, you can test your Libby login to see if there are issues. If you need assistance, you'll want to contact Overdrive via the Authentication Support form on the
<a href="https://marketplace.overdrive.com/Support" target="_blank"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Support tab in OverDrive Marketplace</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif">.<u></u><u></u></span></p>
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Please confirm at your libraries to avoid service disruptions.</div><div class="m_-7876830757053184801WordSection1"><br></div><div class="m_-7876830757053184801WordSection1">Kind regards,</div><div class="m_-7876830757053184801WordSection1">Carrie Schindele-Cupples, ODLC Chair<br>
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<p class="MsoNormal"><b>From:</b> Anthony Bilancini <<a href="mailto:abilancini@overdrive.com" target="_blank">abilancini@overdrive.com</a>>
<br>
<b>Sent:</b> Wednesday, May 17, 2023 7:36 AM<br>
<b>To:</b> SCHINDELE-CUPPLES Carrie <<a href="mailto:scupples@springfield-or.gov" target="_blank">scupples@springfield-or.gov</a>>;
<a href="mailto:kwiley@cityofroseburg.org" target="_blank">kwiley@cityofroseburg.org</a><br>
<b>Subject:</b> Time-sensitive update to SAML security certificate for user authentication<u></u><u></u></p>
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<span style="font-size:12.0pt;font-family:"Cambria",serif;color:red">**| WARNING: This email originated from outside of your organization. Please do not click on links or open attachments unless you know the content is safe. |**
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Hi Carrie and Kris,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">According to our records, your organization uses SAML authentication for user sign on with your OverDrive service. We are writing to share that the current SAML certificate will
 expire soon and needs to be replaced. This necessary update will ensure both the security of your users’ information and the continued ability to sign into your OverDrive collection.
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">We will update the security certificate on
<b>June 6 at 8:00 a.m. EDT (GMT-4)</b>, When the new certificate is published, it will be available from the SAML SP metadata endpoint specific to your institution, which was first provided to you during the setup of our SAML connection.
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Your SAML SP metadata endpoint</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">:
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">(<a href="https://auth.overdrive.com/v2/external/saml/metadata?websiteId=115&ilsName=chemeketa" target="_blank">https://auth.overdrive.com/v2/external/saml/metadata?websiteId=115&ilsName=chemeketa</a>)<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">As the new certificate propagates to our servers, you may experience intermittent errors near the time of this update.<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Action required<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">If you have configured your SAML trust with our services so that you are automatically pulling the most up-to-date metadata (including certificate signature) from that endpoint,
 your users should be able to sign in without the need for any updates on your end.
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">However, our
<a name="m_-7876830757053184801__Hlk134609834">configurations </a>show that some of our partners are set up to specifically look for our current certificate and therefore may need to make or schedule a manual change when the new certificate is published.
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">To ensure a smooth transition, we will temporarily publish the new certificate on May 23 from 8:00 a.m.-4:30 p.m. EDT (GMT-4). Please test your logins during this time.</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">If you cannot sign in, you may need to prepare changes for the June 6 certificate update. Depending on your SAML server, this may mean making a manual change or simply re-ingesting
 the metadata from your institution's endpoint as noted above. We urge you to use the May 23 test window to determine the updates you may need to make when the new certificate is live.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">You are welcome to share this message with any technical contacts at your organization. Should you have questions related to this update, please contact us via the Authentication
 Support form on the </span><a href="https://marketplace.overdrive.com/Support" target="_blank"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Support tab in OverDrive Marketplace</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif">.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,
<br>
Anthony<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Anthony Bilancini,
</span></b><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Product Support Specialist<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Library Product Support<u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Phone: +1 216-573-6886 ext. 1696<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Fax: +1 216-573-6888<u></u><u></u></span></p>
<p class="MsoNormal"><u><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:#0563c1"><a href="mailto:abilancini@overdrive.com" target="_blank"><span style="font-family:"Times New Roman",serif">abilancini@overdrive.com</span></a></span></u><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">OverDrive</span></b><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">The Leading Digital Reading Platform for Libraries & Schools
<u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">World Headquarters | One OverDrive Way | Cleveland, Ohio 44125 USA<u></u><u></u></span></p>
<p class="MsoNormal"><a href="http://www.overdrive.com/" target="_blank"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#365f91">www.overdrive.com</span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#365f91"> Proud to be a
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<p class="MsoNormal"><a href="https://marketplace.overdrive.com/News/Details/1311?utm_medium=email&utm_source=sig_block&utm_campaign=recorded_books&utm_content=rbmedia_5deal_sigblock" target="_blank"><span style="font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="205" height="102" style="width:2.1354in;height:1.0625in" id="m_-7876830757053184801Picture_x0020_1" src="cid:1883167ff974ce8e91"></span></a><span style="color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:gray">Confidentiality Notice: This email and any attachments are OverDrive Confidential for the sole use of the intended recipient. Any review, copying, or distribution
 of this email and attachments by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete any copies of this email.</span><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black"><u></u><u></u></span></p>
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