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<p class="MsoNormal">Chuck -</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Congratulations on having a successful visitor welcoming center, that’s tremendous!
</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Think about your predicament this way (I’m only using this example because it’s a real example that I had to deal with from Canby). A business owner, a restaurant/wine bar, called to complain that another business owner, a café, has gotten
their liquor permit and has started to sell wine and is advertising Wine Wednesdays. The first place wanted me to “do something”, because wine was her thing. Obviously I told her that I wouldn’t be calling the other business owner. I think sometimes it’s easy
to forget that a little competition is a good thing! </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Obviously the Welcome Center is not actively trying to take business away from other businesses in Bend. In fact, although I have never been to your Welcome Center, I would imagine that the people who work there encourage visitors to go
out into the downtown to find things that they may not have, or that may be out of stock. When I went to the Welcome Center website I noticed t-shirts hanging on the wall in the picture. If they were out of a size, or didn’t have a specific color and it was
carried at a downtown business, the person working that day would most likely say, “We don’t have a medium in pink, let me call over to The Woman’s Store and see if they have it.” The Welcome Center should give people a taste of what the downtown businesses
have, and be the connector to those businesses. If you can be a one-stop shop for some people, that’s ok too. It takes all of those different experiences to get people to come back!</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I think it’s good to be attentive that you <b><i>could be</i></b> competing, but if the Welcome Center is also being that connector to the other businesses and providing information and maps, then you’re fine.
</p>
<p class="MsoNormal"> </p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">Sincerely</span><span style="font-size:12.0pt; font-family:"Verdana","sans-serif"; color:black">,</span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt; font-family:"Verdana","sans-serif"; color:black"> </span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt; font-family:"Verdana","sans-serif"; color:black">Jamie Stickel</span></b></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">Main Street Manager</span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black; background:white">City of Canby</span><i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">
</span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black; background:white">111 NW 2nd Avenue</span><i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"">
</span></i><b><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"">l</span></b><i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">
</span></i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black; background:white">PO Box 930</span><i><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black"></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black; background:white">Canby, Oregon 97013</span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">Phone: 503-266-0772
</span></b></p>
<p class="MsoNormal"><a href="mailto:Stickelj@ci.canby.or.us"><b><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:blue">Stickelj@ci.canby.or.us</span></b></a></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt; font-family:"Verdana","sans-serif"; color:black">Main Street and Economic Development Websites:</span></b></p>
<p class="MsoNormal"><a href="http://www.facebook.com/pages/Canby-Main-Street/121560701211749"><span style="font-family:"Times New Roman","serif"; color:windowtext; text-decoration:none"><img border="0" width="30" height="30" id="Picture_x0020_1" src="cid:image001.png@01CF137B.B7707760" alt="Description: cid:image002.png@01CD431D.B361B510"></span></a> <a href="http://www.canbymainstreet.com/"><span style="font-family:"Times New Roman","serif"; color:windowtext; text-decoration:none"><img border="0" width="73" height="36" id="Picture_x0020_2" src="cid:image002.png@01CF137B.B7707760" alt="Description: cid:image003.png@01CD431D.B361B510"></span></a><a href="http://www.canbybusiness.com/"><span style="font-family:"Times New Roman","serif"; color:windowtext; text-decoration:none"><img border="0" width="63" height="35" id="Picture_x0020_3" src="cid:image003.png@01CF137B.B7707760" alt="Description: cid:image004.png@01CD431D.B361B510"></span></a></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:#1F497D"> </span></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> OMS_MANAGERS [mailto:oms_managers-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Chuck Arnold<br>
<b>Sent:</b> Friday, January 17, 2014 10:16 AM<br>
<b>To:</b> 'Oregon Main Street program managers'<br>
<b>Subject:</b> [OMS_MANAGERS] VCB Welcome Center-retail competition with private sector</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:14.0pt">Our VCB has been tremendously successful. We take a lot of pride and benefit from their success as I do personally as a member of their Board.
</span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">The VCB has a welcome center in our downtown. (</span><a href="http://www.visitbend.com/About-Us/Welcome-Center/">http://www.visitbend.com/About-Us/Welcome-Center/</a>)<span style="font-size:14.0pt"> In the
last 4 years, the welcome center has really ramped up their retail sales expanding their offerings beyond t-shirts and pencils. They now have a dedicated retail area of a few hundred square feet that sees beyond $100,000/year in sales.</span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">While I am encouraged by the success, the welcome center is a nonprofit that now competes heavily with several of our retailers. There is overlap of product and though it’s only speculative, it would seem
that it is affecting the market share of private sector business sales.</span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Has anyone run into this issue? Any advice?</span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="MsoNormal"><span style="font-family:Andalus; color:#538135">Chuck Arnold</span></p>
<p class="MsoNormal"><span style="font-family:Andalus; color:#538135">Downtown Bend Business Association</span></p>
<p class="MsoNormal"><i><span style="font-family:Andalus; color:#538135">A nonprofit working to keep Downtown Bend vibrant</span></i></p>
<p class="MsoNormal"><span style="font-family:Andalus; color:#2E74B5"><a href="http://www.DowntownBend.org"><span style="color:#2E74B5">www.DowntownBend.org</span></a></span></p>
<p class="MsoNormal"><span style="font-family:Andalus; color:#2E74B5"><a href="https://www.facebook.com/downtownbend"><span style="color:#2E74B5">https://www.facebook.com/downtownbend</span></a></span></p>
<p class="MsoNormal"><span style="font-family:Andalus; color:#538135">(541) 788-3628</span></p>
<p class="MsoNormal"><i><span style="font-size:14.0pt"> </span></i></p>
<p class="MsoNormal"><i><u><span style="font-size:12.0pt">Upcoming Events:</span></u></i></p>
<p class="MsoNormal"><i>February 7-First Friday Art Walk</i></p>
<p class="MsoNormal"><i> </i></p>
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<font face="arial" color="gray"><small>This email is a public record of the City of Canby and is subject to public disclosure unless exempt from disclosure under Oregon Public Records Law. This email is subject to the State Retention Schedule.
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