[or-roots] Ancestry.com

[cklooster at aol.com]

Ancestry.com...the site you love to hate...or hate to love.? If they are actually blaming their recent woes on AOL or Firefox, they're delusional.? I have Explorer7 and have been experiencing the same frustration as others posting on this list.? Some of the problems seems to have been resolved, but last night Ancestry wouldn't open several census pages ("try again later") and returned a "This individual is not listed on Worldwide Tree" statement for several different people who were identified on the trees in the search function.? Parts of the site were working but other parts obviously were not.? The website continues to be slow-slow-slow to load.? I suspect that they've outgrown their technical capabilities and are trying to play catch-up.? I continue to be frustrated with their search function that returns a bazillion people no matter how restrictive you set the search parameters.? I do think it is worthwhile to keep giving them feedback about the aspects of the site that are less than stellar.? The areas that are identified as problematic by the most people will undoubtedly get the most attention...squeaky wheel and all that.? 

Carla


-----Original Message-----
From: JOHN LAURA MCKINNEY birdman_326 at msn.com


Hi, folks.? I called ancestry, and they told me that folks using aol or firefox has been an issue since updating.? They had me load int. explorer 7 and now I can get in.? Thanks,? Laura


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