[or-roots] problems accessing the Archives website

[SAWYER, Layne G]

Dear Rooters,

We have been alerted to a problem some folks are having accessing the State Archives website

For many of these calls, the problem is that they have adware / spyware on their PCs called FunWebProducts.  The Secretary of State's IT staff are deliberately blocking their connection attempts because of the adware.  If they remove the adware, they should be able to get through.

FunWebProducts is a component of My Web Search and My Total Search.  To remove these products:
1) From your computer's Start button, select "Settings", then select "Control Panel".
2) Double-click on the "Add/Remove Programs" icon.
3) Select "My Web Search Bar" or "My Total Search" and click "Remove". The My Web Search toolbar and the FunWebProduct feature have now been uninstalled.


Regards,

Layne Sawyer
"List Mom"
Oregon State Archives
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