[or-roots] Program Glitch - Or - Maybe Operator Glitch

[ffarner at coinet.com]

Hello,

I am having a program problem with Family Tree Maker [2010].  I find a
couple that I have entered as husband and wife.  I bring up a child to
make a minor addition like add a date of death.  When I bring up the
child, I lose the links to the parents.  Instead, I get “[Unknown spouse]
& [Unknown spouse]”.

If I go back and bring up the parents, the new data is displayed for the
child.  If I now bring up the child I get the “Unknown’s” for the parents.

If I attempt to merge the known and unknown parent I get the message that
I cannot merge since there is already a direct relationship between the
two individuals.

Anybody know what I’m doing wrong?  Tutorial advice welcomed.

Fred