<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 14pt; color: #000000'><P>I received the same message from Ancestry so they seem to, at least, be aware of the problem.</P>
<P> </P>
<P>Barbara H.</P>
<P><BR>----- Original Message -----<BR>From: "Sue Steward" <ssteward@ccountry.net><BR>To: "or-roots mail list" <or-roots@listsmart.osl.state.or.us><BR>Sent: Saturday, January 17, 2009 7:39:59 AM GMT -08:00 US/Canada Pacific<BR>Subject: Re: [or-roots] Ancestry.com<BR><BR></P>
<STYLE></STYLE>
<DIV>
<DIV style="FONT: 10pt arial">I got this message from Ancestry a couple of days ago.</DIV>
<DIV style="FONT: 10pt arial"> </DIV>
<DIV style="FONT: 10pt arial"> </DIV>
<DIV style="FONT: 10pt arial">----- Original Message -----
<DIV style="BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=Ancestry@email.ancestry.com href="mailto:Ancestry@email.ancestry.com" target=_blank>Ancestry.com</A> </DIV>
<DIV><B>Sent:</B> Thursday, January 15, 2009 11:10 AM</DIV>
<DIV><B>Subject:</B> Update from Ancestry.com</DIV></DIV>
<DIV><BR></DIV>
<TABLE cellSpacing=0 cellPadding=0 width=600 align=center>
<TBODY>
<TR>
<TD bgColor=#eff2d3 height=6></TD></TR>
<TR>
<TD><A href="http://www.ancestry.com/" target=_blank><IMG height=49 alt=ancestry.com width=315 border=0 dfsrc="http://c.ancestry.com/email/survey/logo_acom.jpg"></A></TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=500 align=center>
<TBODY>
<TR>
<TD style="FONT-SIZE: 24px; PADDING-BOTTOM: 15px; COLOR: #566c11; LINE-HEIGHT: 24px; PADDING-TOP: 35px; BORDER-BOTTOM: #8f8677 1px dotted; FONT-FAMILY: 'Trebuchet MS', Arial, Helvetica, sans-serif">Ancestry.com has been experiencing<BR>technical difficulties.</TD></TR>
<TR>
<TD style="PADDING-RIGHT: 30px; PADDING-LEFT: 30px; FONT-SIZE: 13px; PADDING-BOTTOM: 30px; COLOR: #695e4a; LINE-HEIGHT: 18px; PADDING-TOP: 20px; BORDER-BOTTOM: #ebeec7 4px solid; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif">
<P>We apologize for any inconvenience you may have experienced over the past few days due to parts of Ancestry.com being intermittently unavailable or slow.</P>
<P>Your family history is our top priority and we’re committed to providing you with the highest level of service.</P>
<P>We have been working around the clock to fix these problems and we believe that things have stabilized. To help further, we installed new hardware this week. We are continuing to monitor the site and will immediately work to rectify any issues that may occur.</P>
<P>We appreciate your patience as we resolve these issues on Ancestry.com as quickly as possible.</P>
<P>Andrew Wait <BR>GM and SVP Ancestry.com </P></TD></TR></TBODY></TABLE></DIV></div></body></html>