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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Good afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We are forwarding PEBB’s update from this morning, in case you did not receive it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Katherine Bremser</span></b><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Training Coordinator</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Oregon Statewide Payroll Services</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Financial Business Systems</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Enterprise Goods and Services</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Department of Administrative Services</span><span style="color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">503-373-0738</span><span style="color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Online Resource Center:
<a href="http://oregon.gov/DAS/EGS/FBS/OSPS/">http://oregon.gov/DAS/EGS/FBS/OSPS/</a>
<br>
Data Classification: Level 1 - Published</span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> PDB Administration * PEBB [mailto:pdb.administration@state.or.us]
<br>
<b>Sent:</b> Friday, December 21, 2012 9:36 AM<br>
<b>To:</b> PDB Administration * PEBB<br>
<b>Cc:</b> HASSOUN Ali H * PEBB; BOUGHTON Amy S * PEBB; BAROTT Barbara * PEBB; GARCIA Cinciri A * PEBB; JESSUP Cynthia L * PEBB; 'LORETZ Kathleen * PEBB'; DOMI Mevlude * PEBB; MARTINEZ Miriam * PEBB; WHITE-GALLARDO Sandy * PEBB; SHEEHAN Sharon * PEBB; DAILY-ZORNADO
Terry * PEBB; ANGELL Timmie A * PEBB<br>
<b>Subject:</b> Please Read! – System Update – HEM Incentive Issues<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">An issue was found yesterday with the Providence Plan Default file. Out of the 10,892 records that needed to be processed due to non-completion of the Health Assessment, only 3,813 records
were processed. The issue has been resolved and the rest of the Providence file as been processed in PDB to move members to the higher deductible plan.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">OSPS:</span></b><span style="font-family:"Trebuchet MS","sans-serif""> You will see more rejections. We will be looking into why so many records are rejecting and not updating p070
and p050 as it should be. Please continue to work on your rejections to ensure both PDB and p070 are in sync.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">PEBB is currently sending out reports for your agency to identify:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"">Which of your employees should receive a HEM incentive for 2013 due to current status in PDB<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"">Which of your employees defaulted to the higher deductible medical plan due to no action during Open Enrollment.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">More reports are scheduled to go out as soon as we have them available.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Trebuchet MS","sans-serif"">We are aware of a few issues with the HEM incentive:<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif";background:yellow;mso-highlight:yellow">New Hires</span></b><b><span style="font-family:"Trebuchet MS","sans-serif""><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">ISSUE</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: PDB Member Module is allowing newly eligible employees when enrolling online to select the 2013 HEM participation.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">DIRECTION</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: Please have these newly eligible employees select “YES” to HEM. If the employees select “NO”, they will
not be given any tiers to select and will need to go back and select “YES” to HEM to move forward.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">RESOLUTION</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: PEBB will allow the newly eligible employees selecting HEM participation to receive the incentive, until
we are able to run a process to remove the incentive prospectively. (Employees will not repay the incentive payment). We are hoping to secure additional resources with our programmers to complete this task by 1/11/13. You will receive additional detailed information
soon. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif";background:yellow;mso-highlight:yellow">Duel PEBB Covered members participating in HEM</span></b><b><span style="font-family:"Trebuchet MS","sans-serif""><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">ISSUE</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: Duel PEBB covered members participating in HEM will be receiving an incentive per
<span style="color:#1F497D">each </span>person.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">RESOLUTION</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: PEBB will manually review the duel PEBB covered members to identify which individual will keep the incentive
and which individual will have the incentive removed. PEBB will use the same process as above to remove the incentive indicator prospectively. (Employees will not repay the incentive payment) We hope to have this task completed by 1/11/13. You will receive
additional detailed information soon. <o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Trebuchet MS","sans-serif";background:yellow;mso-highlight:yellow"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><u><span style="font-family:"Trebuchet MS","sans-serif"">Agency Module is not allowing you to enroll prospectively (receive error message):</span></u><span style="font-family:"Trebuchet MS","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">ISSUE</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: The system is not allowing prospective “New” enrollments. This means that you will receive an error message
when trying to prospectively enroll a new employee if you click on a “new” plan link in PDB.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">DIRECTION</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: For New hires, please encourage them to enroll online. If members are unable to enroll online, please send
the form to PEBB in one of the below methods:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><b><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"">Fax to 503-378-1654 (please do not ask for confirmation from PEBB – set up your fax to send you confirmation that it was sent ok);or<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><b><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"">Scan and email to PEBB Inquiries; or<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><b><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif""><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span></b><![endif]><span style="font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"">Scan and email to PDB Administration<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Please use only<span style="color:#1F497D">
</span>one of the methods above for faster results. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS","sans-serif"">RESOLUTION</span></b><span style="font-family:"Trebuchet MS","sans-serif"">: Once the issue is corrected, PEBB will re-test. PEBB may ask some you to help by testing the system to
ensure the issue is resolved before moving it to production.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">We appreciate your patience transitioning into 2013.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Thank you!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Miriam Martinez<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Public Employees' Benefit Board<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Senior Systems Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:pdb.administration@state.or.us"><span style="font-family:"Trebuchet MS","sans-serif"">pdb.administration@state.or.us</span></a><span style="font-family:"Trebuchet MS","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Phone 503-378-4868<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Trebuchet MS","sans-serif"">Fax 503-373-1654<o:p></o:p></span></p>
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