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<title>Workday Project Newsletter: March 2018: TEST</title>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">Forward on behalf of CHRO:</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> CHRO Workday * DAS
<br>
<b>Sent:</b> Tuesday, April 03, 2018 7:03 PM<br>
<b>To:</b> wd_ch_ldr@listsmart.osl.state.or.us; wd_arc@listsmart.osl.state.or.us; wd_techcommunity@listsmart.osl.state.or.us; change.management@listsmart.osl.state.or.us; hrexec@listsmart.osl.state.or.us; hrmgr-net@listsmart.osl.state.or.us; recruiters@listsmart.osl.state.or.us;
 Hrtech-net@listsmart.osl.state.or.us<br>
<b>Cc:</b> CHRO Workday * DAS <CHRO.Workday@oregon.gov><br>
<b>Subject:</b> Workday Project Newsletter: March 2018<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#323232">March 2018 | Workday Project Newsletter<o:p></o:p></span></h3>
<p class="MsoNormal"><a href="https://www.oregon.gov/das/HR/Pages/HRIS.aspx"><span style="color:#1D5782;text-decoration:none"><img border="0" width="540" height="68" id="_x0000_i1025" src="https://content.govdelivery.com/attachments/fancy_images/ORDAS/2017/09/1563285/1534751/banner-with-approved-logo-9-21-17_crop.png" alt="Workday Newsletter Banner"></span></a><o:p></o:p></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">The countdown begins! Workday launches modern technology this summer!<o:p></o:p></span></h2>
<p class="gdp" style="margin-bottom:3.75pt"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">By Himalaya Rao-Potlapally, Change Management Intern, Workday Project</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Two things many people are often uncomfortable with are change and technology. So what happens when you combine them? Well, all of us here
 on the Workday Project team are working to ensure that our employees are prepared for this big change. In case you've missed out on our previous communications, Workday will replace our enterprise-wide HR and position budgeting systems, as well as the way
 people apply for our jobs, but this implementation affects a lot more than it sounds - it will affect ALL state government employees. Some highlights of this big technology change are reflected in the infographic below:<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="540" height="540" id="_x0000_i1027" src="https://content.govdelivery.com/attachments/fancy_images/ORDAS/2018/04/1875058/1861806/it-wins-kefa-workday-small-002_crop.png" alt="Lightbulb infographics"><o:p></o:p></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">It's about time we trained employees "just-in-time"<o:p></o:p></span></h2>
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<i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">By Kairis Cummings (Training Developer, IBM), Miguel Mendez (Business Transition Trainer, Workday Project) and Cecil Owens (Organizational Change Management Lead, Workday Project)</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Training is coming, “just-in-time!” With the long sought after upgrade to a modern human resource system, Workday, comes an uncommon approach
 to training in state government. As an enterprise, we have grown accustomed to traditional training where everyone is trained on a new system months ahead of implementation. Historically, once the new system was implemented, some employees have struggled to
 remember what they learned during training because of the amount of time that had passed without any practical application.
<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Just-in-time training is not a new training theory; in fact, the concept originated from Toyota’s revolutionary just-in-time manufacturing
 process. Utilizing this method will help us ensure that state government employees and job applicants have the information they need to be successful “just in time” for Workday implementation. Research shows that utilizing the just-in-time methodology increases
 productivity (including accuracy), creates more engaged employees and increases knowledge retention. According to
</span><a href="https://www.cebglobal.com/blogs/building-learning-cultures-2014-hr-year-in-review/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">research published by CEB</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 (Corporate Executive Board, a Gartner, Inc. affiliate), as of 2014, 57 percent of employees expect to undergo training just-in-time or as needed. According to a
</span><a href="http://blog.bersin.com/predictions-for-2015-redesigning-the-organization-for-a-rapidly-changing-world/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">Bersin (a Deloitte affiliate) report</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 published in 2015, today’s employee has less than one percent of the working week to dedicate to learning. This means if you want to grab employees’ attention and keep them engaged in learning a new system or process, trainers will have to provide access to concise
 training opportunities much closer to the implementation of a new way of doing business. <o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Just-in-time training is a teaching method employed in many professions. It may teach diverse things, but the underlying philosophy is that
 it is best to train employees for some types of work just before they will perform that work. Training that takes place “just-in-case” or at some point well before the business change is established is likely to be partially forgotten and, if so, require brush-up
 training or relearning methods. If just-in-time training is used instead of the training traditionally used by state government, the likelihood of employees forgetting what has been learned is decreased.<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Workday is intuitive, so much so that it only makes sense that the enterprise utilizes just-in-time training before, during and after
 Workday goes live.</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Think about it: Did anyone show you how to use Facebook, Amazon or online banking? The answer is most likely, "no." If you had questions
 on how to navigate any of these popular sites, they most likely offered some sort of on-demand self-help such as short how-to videos or concise FAQs.
<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Training for the Workday system is also a bit unique in that it is all based on a user’s security role(s). Essentially, security roles determine
 what system permissions a user will have and to what information they will have access. Unlike the current system, permissions within Workday are not based on job title, but rather by the responsibilities that a specific user is assigned. For several reasons
 – like job duties, agency structure, etc. – one employee may have more than one security role, and therefore need to complete more than one Learning Plan (one for each security role).
<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Employees can look forward to various combinations of step by step instructions, video simulations, instructor and virtual led courses, and
 quick reference guides, depending on their respective learning plans and security role(s). The Workday training unit is currently working closely with the project team's subject matter experts to ensure that all employees have role-based training fully developed
 before Workday goes live. <o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Each employee will be assigned a Learning Plan(s) (based on assigned security roles) that will provide a series of Workday functionality-geared
 learning topics developed to match their job responsibilities. Based on this, employees will be asked to complete training that will best enable the appropriate knowledge transfer.<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://wd5-impl.workday.com/wday/authgwy/oregon5/login.htmld"><span style="color:#1D5782;text-decoration:none"><img border="0" width="540" height="305" id="_x0000_i1030" src="https://content.govdelivery.com/attachments/fancy_images/ORDAS/2018/04/1875082/1861807/2018-04-03-14-47-18_crop.jpg" alt="oregon5"></span></a><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p> </o:p></span></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">Are you ready for Workday?<o:p></o:p></span></h2>
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<b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Click on the screenshot above</span></i></b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"> to visit the actual Workday log-in page! Believe it
 or not, this is taking one step toward preparing yourself for the new system's implementation this summer. If you experience any challenges with accessing the log-in page, please notify your
</span></i><a href="http://www.oregon.gov/das/HR/Documents/Workday%20-%20agency%20readiness%20contacts.pdf"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">Agency Readiness Contact</span></i></a><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 as soon as possible. Thank you for helping us ensure you are ready for Workday! Please note that some elements of this page are a work in progress.</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">Business processes and the Workday system<o:p></o:p></span></h2>
<p class="gdp" style="margin-bottom:3.75pt"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">By Shane Wallis, Business Training Lead (Content Instructional Design), Workday Project</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">You may have heard about Workday’s “business processes.” As technical as the term sounds, they’re really nothing to be scared of.  In fact,
 you are already a part of business processes every day. A “business process” is simply the combination of all the steps it takes to complete a body of work from the beginning to the end. Today, many of your business processes rely on pieces of paper being
 filled out and then routed to someone else to take action. This work can be hard to track and can take lots of time to complete. Workday will simplify many business processes by automatically sending work to the next person who needs to take action on it and
 notifying the recipient that the work is waiting for them. Click on the thumbnail below to launch a video intended to help you understand how business processes will be easier to maneuver in Workday.
<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"> This video is also available in
</span><a href="https://ilearn.oregon.gov/dl.aspx?id=815B175C6E71470A9E5620D00FE4A65D"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">iLearn</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 for those who do not have access to YouTube.<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.youtube.com/watch?v=E3dVZHDHJ-Y&feature=youtu.be"><span style="color:#1D5782;text-decoration:none"><img border="0" width="540" height="287" id="_x0000_i1032" src="https://content.govdelivery.com/attachments/fancy_images/ORDAS/2018/03/1870394/1856596/2018-03-30-10-23-04_crop.jpg" alt="BP YouTube"></span></a><o:p></o:p></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">Monthly OCM update: Workshops and then more workshops<o:p></o:p></span></h2>
<p class="gdp" style="margin-bottom:3.75pt"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">By Himalaya Rao-Potlapally, Change Management Intern, Workday Project</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">March has been a busy month for the Workday Project Team's
</span><a href="http://dasapp.oregon.gov/statephonebook/display.asp?agency=10700&division=00110&section=00045&subsection=4"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">Organizational Change Management (OCM) unit</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">!
 Recently, the project team completed the second of several rounds of data validation. We have also started our Train the Trainers workshop series that has been an incredible success. More than twenty leaders across state government have received training in
 how to manage change and ensure that the enterprise remains competitive as an employer. We have just begun the end-to-end testing phase of the project! This phase will give us the ability to see that Workday is properly configured for the specifications needed
 in order to execute our business processes properly. <o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Over the next month, we are looking forward to developing individual learning plans for Workday roles. The project team will create 6-12
 types of base learning plans to send to agencies, boards and commissions. We will then refine these plans and roles based on individual agency needs. We have also received, and are in the process of reviewing, feedback from our first Business Process Workshop.
 Based on this, we intend to revamp the Business Process Workshop series to include more tangible knowledge that is of the highest value to participants. This will also coincide with our next phase of accessing the Workday training "tenant" (in other words,
 "an instance of the Workday software" for training purposes) in April. This tenant will allow us to show data that applies to our business processes in real time as they will appear at go-live.
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<p class="MsoNormal"><img border="0" width="540" height="360" id="_x0000_i1034" src="https://content.govdelivery.com/attachments/fancy_images/ORDAS/2018/03/1870426/1856597/img-5307_crop.jpg" alt="March CN Meeting"><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p> </o:p></span></p>
<p class="gdp" align="center" style="margin-bottom:3.75pt;text-align:center"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Kaci Bartholomew (Senior HR Business Partner, Employment Department) shares her change management experiences
 as an Agency Readiness Contact for the Workday Project during the </span></i><a href="http://www.oregon.gov/das/HR/Documents/Workday%20Project%20change%20network.pdf"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">Change Network's</span></i></a><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 March meeting.</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
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<span style="font-size:16.5pt;font-family:"Arial",sans-serif;color:#323232">Hyperlinks<o:p></o:p></span></h2>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Agency Readiness Contacts:
</span><a href="http://www.oregon.gov/das/HR/Documents/Workday%20-%20agency%20readiness%20contacts.pdf"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">http://www.oregon.gov/das/HR/Documents/Workday%20-%20agency%20readiness%20contacts.pdf</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Bersin report:
</span><a href="http://blog.bersin.com/predictions-for-2015-redesigning-the-organization-for-a-rapidly-changing-world/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">http://blog.bersin.com/predictions-for-2015-redesigning-the-organization-for-a-rapidly-changing-world/</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Blog:
</span><a href="https://workdayoregon.blog/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://workdayoregon.blog/</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">"Business Processes and the Workday system" YouTube video:
</span><a href="https://www.youtube.com/watch?v=D4roNbBiInE&list=PLuYFvEY7TlqLwfZfQsJarQuk6362bhbEm"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://www.youtube.com/watch?v=D4roNbBiInE&list=PLuYFvEY7TlqLwfZfQsJarQuk6362bhbEm</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">CEB report:
</span><a href="https://www.cebglobal.com/blogs/building-learning-cultures-2014-hr-year-in-review/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://www.cebglobal.com/blogs/building-learning-cultures-2014-hr-year-in-review/</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Change Network:
</span><a href="http://www.oregon.gov/das/HR/Documents/Workday%20Project%20change%20network.pdf"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">http://www.oregon.gov/das/HR/Documents/Workday%20Project%20change%20network.pdf</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">"DAS - CHRO - Workday Business Processes & Roles" iLearn video:
</span><a href="https://ilearn.oregon.gov/contentdetails.aspx?id=815B175C6E71470A9E5620D00FE4A65D"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://ilearn.oregon.gov/contentdetails.aspx?id=815B175C6E71470A9E5620D00FE4A65D</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">OCM unit:
</span><a href="http://dasapp.oregon.gov/statephonebook/display.asp?agency=10700&division=00110&section=00045&subsection=4"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">http://dasapp.oregon.gov/statephonebook/display.asp?agency=10700&division=00110&section=00045&subsection=4</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Twitter:
</span><a href="https://twitter.com/workdayoregon"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://twitter.com/workdayoregon</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Website:
</span><a href="http://www.oregon.gov/das/HR/pages/workday.aspx"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">http://www.oregon.gov/das/HR/pages/workday.aspx</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 (workday.oregon.gov)<o:p></o:p></span></p>
<p class="gdp" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">Workday log-in page:
</span><a href="https://wd5-impl.workday.com/wday/authgwy/oregon5/login.htmld"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">https://wd5-impl.workday.com/wday/authgwy/oregon5/login.htmld</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
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<b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">For more information about the project, please visit our
</span></i></b><a href="http://www.oregon.gov/das/hr/pages/workday.aspx"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">website</span></i></b></a><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">.
 Stay informed by following our </span></i></b><a href="https://twitter.com/workdayoregon"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">Twitter</span></i></b></a><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">
 feed and </span></i></b><a href="https://workdayoregon.blog/"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#D05608">blog</span></i></b></a><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646">!</span></i></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#464646"><o:p></o:p></span></p>
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