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<div class="WordSection1">
<p class="MsoNormal">On behalf of Workday Admin- <o:p></o:p></p>
<p class="MsoNormal">___________________________________________________________________________________________________________________________________________________________________________________________________________________________________<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is an update regarding issues with the Oregon Savings Growth Plan (OSGP) and Voya system that tracks OSGP participant accounts and contributions. Below is the most recent issue impacting some employees for their May wages paid on May
30, 2025. <o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>What happened?<o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3">OSGP/VOYA determined the following:<o:p></o:p></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l5 level2 lfo6">53 participants had contribution errors and most made changes to their contributions where the change was not ended. This resulted in duplicate deductions for May 30, 2025, pay.
<o:p></o:p></li></ul>
</ul>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>How is this being resolved?<o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo6">DAS made an update to the 53 participants in a test region and provided the results back to OSGP/VOYA for approval.
<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo6">Once the data comparison is reviewed and approved by OSGP, DAS will update the benefits for the 53 participants’ contributions and add negative pay inputs to reimburse employees prior to May run 2 (June
9, 2025.) <o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo6">A file of impacted agency employees is available in Workday Drive:
<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l5 level2 lfo6"><b><i>Payroll Resources>Communications> OSGP May 2025 Contribution Refund</i></b><i><o:p></o:p></i></li><li class="MsoNormal" style="mso-list:l5 level2 lfo6">Impacted employees on this list have already received communication on this issue from OSGP.
<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level2 lfo6">The list is intended to provide Payroll Partners with awareness for any questions from impacted employees. No action is needed by agency payroll partners for this issue.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level2 lfo6">List of impacted agencies:<o:p></o:p></li></ul>
</ul>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:1.0in;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Corrections<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Environmental Quality<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Fish and Wildlife<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Human Services<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Justice<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Public Safety Standards and Training<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Department of Transportation<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Employment Department<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Judicial Department<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Oregon Board of Pharmacy<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Oregon Health Authority<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Oregon Public Defense Commission<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Oregon State Department of Police<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Oregon Youth Authority<o:p></o:p></p>
</td>
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<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Secretary of State<o:p></o:p></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="355" valign="top" style="width:266.3pt;border:solid black 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">State of Oregon Military Department<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>What should payroll partners be doing?<o:p></o:p></b></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="mso-list:l4 level1 lfo10">If a refund has already been issued or requested on the daily
<a name="_Int_jvWBqJ6o">checks</a> spreadsheet:<o:p></o:p></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level2 lfo10">No action is needed – DAS will not duplicate this refund<o:p></o:p></li></ul>
<li class="MsoNormal" style="mso-list:l4 level1 lfo10">If a refund has not already been issued or requested, no action should be taken until DAS Workday Admin loads the refunds and election changes:<o:p></o:p></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level2 lfo10">A follow up communication to payroll partners will be sent when refunds are loaded.<o:p></o:p></li></ul>
<li class="MsoNormal" style="mso-list:l4 level1 lfo10">Once you are notified that refunds are loaded:<o:p></o:p></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level2 lfo10">Complete any off-cycle payment requests from employees – please note “OSGP Refund” on the daily check spreadsheet<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level2 lfo10">For Employees that did not request an off-cycle payment the refund will post on the July 1 pay date.
<o:p></o:p></li></ul>
<li class="MsoNormal" style="mso-list:l4 level1 lfo10">If an employee is not on the list and has notified you of a contribution error, reach out to OSGP for direction:<o:p></o:p></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level2 lfo10">If a refund is needed, make a pay input entry<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level2 lfo10">If an election needs to be updated, create a case with proof from OSGP of what is displaying in VOYA<o:p></o:p></li></ul>
</ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any employees that have notified you of an inaccurate OSGP deduction for May (paid May 30, 2025) or you are unsure of the enrollment information for an employee, please contact OSGP customer service. OSGP participants can contact
OSGP/Voya financial representative at 800-365-8494 for assistance. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your continued partnership, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">DAS Workday Oregon Program<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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