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<p class="MsoNormal">Hi! One of you asked a great question about <a href="https://www.projectoutcome.org/">
Project Outcome</a>, and I think many of you may be interested in the answer. If you don’t remember what Project Outcome is, it’s new so that’s okay! Just scroll to the bottom of this email to read my original email about it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q: Why are Project Outcome’s survey questions so simple?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A1: The purpose of Project Outcome is to create surveys that are short and simple yet collect useful data. ALA’s Public Library Association worked with a
<a href="https://www.projectoutcome.org/surveys-resources/meet-the-performance-measurement-task-force">
task force of experts</a> to figure out how many questions we need to ask, what types of questions we need to ask, and how detailed those questions need to be in order to get the data we need without overwhelming us and our patrons.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A2: There are only four simple questions about outcomes per survey to allow for the data to be used in a variety of ways. The survey for each of the seven service area asks if patrons changed their knowledge, behavior, awareness, and skills/application.
You can look at the survey results to examine how your library is doing by service area. For example, you can ask, “How are we doing on our digital inclusion services?” Looking at the results of the digital inclusion survey, we notice most of our patrons are
changing their awareness, knowledge, and skills/application but they aren’t changing their behavior. When you look at the data this way it looks pretty good, your achieving three of the four outcomes for digital inclusion. Good job!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">However, the simple survey design allows you to also ask, “How are we doing on changing patrons behavior across all seven service areas?” Looking at the results of only the behavior question on all seven service area surveys, we notice
that we aren’t changing patrons behavior in any of the seven service areas. Now we can see that while we’re doing okay with our digital inclusion services overall, we are not doing a good job changing patrons behavior anywhere in the library. With this information
you can start planning specifically how to change patrons behaviors.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know if you have any more questions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Katie<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black">Katie Anderson, Youth Services Consultant
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black"><a href="http://www.oregon.gov/osl/LD/pages/index.aspx"><span style="color:blue">Library Support and Development Services</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black">Oregon State Library, 250 Winter St. NE, Salem, OR 97301<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;color:black"><a href="mailto:katie.anderson@state.or.us"><span style="color:blue">katie.anderson@state.or.us</span></a>, 503-378-2528<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://www.facebook.com/ORLibSupport"><span style="color:#1F497D;text-decoration:none"><img border="0" width="24" height="24" id="Picture_x0020_1" src="cid:image001.png@01D13664.0CE02260" alt="cid:image004.png@01D0358C.4523C4D0"></span></a><span style="color:#1F497D">
</span><a href="http://osl-lis.blogspot.com/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="24" height="24" id="Picture_x0020_2" src="cid:image002.jpg@01D13664.0CE02260" alt="http://www.thewwwblog.com/images/blogger-logo.jpg"></span></a><span style="color:#1F497D"> </span><a href="https://twitter.com/orlibsupport"><span style="color:#1F497D;text-decoration:none"><img border="0" width="24" height="24" id="Picture_x0020_3" src="cid:image003.gif@01D13664.0CE02260" alt="http://www.aethlonmedical.com/assets/001/5130.png"></span></a><span style="color:#1F497D">
</span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#002163"> </span><a href="http://www.oregon.gov/OSL/LD/Pages/index.aspx"><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1659D8;text-decoration:none"><img border="0" width="99" height="38" id="Picture_x0020_4" src="cid:image004.jpg@01D13664.0CE02260" alt="Picture"></span></a><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#002163"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> PL-Directors [mailto:pl-directors-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Katie Anderson<br>
<b>Sent:</b> Thursday, November 05, 2015 9:25 AM<br>
<b>To:</b> (pl-directors@listsmart.osl.state.or.us)<br>
<b>Subject:</b> [PL-Directors] Frustrated by outcome based evaluation? Project Outcome is a no-cost resource that may help!<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">If you answer “yes” to any of the following questions, then Project Outcome might be right for you!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Do you have anxiety about conducting a proper outcome based evaluation?
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Does your library need to do outcome based evaluation, but you don’t have the time or resources to do it from scratch?
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Are you struggling to find a good survey tool to gather information about your programs for outcome based evaluation reports?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Are you unsure how to effectively analyze and present the results of an outcome based evaluation?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Are you considering paying to subscribe to Impact Survey?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Project Outcome is free until at least 2017 (maybe longer!) and also gives you free access to Impact Survey starting on November 12, 2015.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Learn more and sign-up: </span>
</b><a href="https://www.projectoutcome.org/"><b><span style="font-size:12.0pt">https://www.projectoutcome.org/</span></b></a><b><span style="font-size:12.0pt"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Questions? Contact: Project Outcome staff via phone 312-280-5857 or this email form:
</span></b><a href="https://www.projectoutcome.org/contacts/new"><b><span style="font-size:12.0pt">https://www.projectoutcome.org/contacts/new</span></b></a><b><span style="font-size:12.0pt">
<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you want more information about how Project Outcome aligns with what’s going on in the Oregon library community, read on! If not, skip the rest of this email.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Project Outcome evaluates four desired outcomes across seven types of library services and programs. The four outcomes evaluated are patrons’ changes in 1) knowledge, 2) skills, 3) behavior, and 4) attitude as a result of using library
services. The seven library service areas these four outcomes are evaluated in are:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Civic/community engagement<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Digital inclusion<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Early childhood literacy<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Economic development<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Education and lifelong learning<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Job skills<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Summer reading<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As an Oregon public library, you might use Project Outcome to conduct outcome based evaluations associated with:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Edge Initiative (digital inclusion, education and lifelong learning, job skills)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ready to Read grant (early childhood literacy, summer reading)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Statewide databases (education and lifelong learning, job skills)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Optional: Library Services and Technology Act (LSTA) competitive grants (Project Outcome service areas would vary depending on your LSTA grant)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Questions about using Project Outcome for statewide programs? Contact:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Darci Hanning, <a href="mailto:darci.hanning@state.or.us">
darci.hanning@state.or.us</a> (Edge Initiative)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Katie Anderson, <a href="mailto:katie.anderson@state.or.us">
katie.anderson@state.or.us</a> (Ready to Read)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Arlene Weible, <a href="mailto:arlene.weible@state.or.us">
arlene.weible@state.or.us</a> (Statewide Database Licensing Program)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ann Reed, <a href="mailto:ann.reed@state.or.us">ann.reed@state.or.us</a> (LSTA)
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Katie <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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