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<p class="MsoNormal"><a name="_GoBack"></a>The following message is being sent to you on behalf of:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sarah Drinkwater, Ph.D.<o:p></o:p></p>
<p class="MsoNormal">Assistant Superintendent<o:p></o:p></p>
<p class="MsoNormal">Office of Learning / Student Support<o:p></o:p></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="border:none;padding:0in"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In order to serve all of our customers effectively and efficiently we would like to make you aware of new standard processing times for requests for service.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The chart below indicates how many business days it takes to process a request, but does not account for mailing days. For example, if an Application for School Bus Driver’s Certificate or Permit is received today, the certificate or permit
will be mailed out by the close of business in three days.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="601" style="width:450.75pt;margin-left:-.75pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b>Request</b><b><span style="font-size:12.0pt"><o:p></o:p></span></b></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Processing Time</b><b><span style="font-size:12.0pt"><o:p></o:p></span></b></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Athlete Agent Applications<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">5 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Background Checks<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">5 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Duplicate Certificate Requests<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">10 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">School Bus Driver Applications<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">3 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">SPAB Driver Certificates<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">5 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Temporary Driver Requests<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">1 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Training Report Requests (electronic for posting or report for driver review)<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">5 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Type 10 Driver Applications<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">3 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="482" nowrap="" valign="bottom" style="width:361.65pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Type 20 Driver Applications<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
<td width="119" nowrap="" valign="bottom" style="width:89.1pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center">5 days<span style="font-size:12.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal">We appreciate your patience as staff work hard to meet or exceed these processing timelines. If you submit paperwork electronically to
<a href="mailto:buslicense@ode.state.or.us">buslicense@ode.state.or.us</a>, then you will receive an automatic conformation that your request has been received.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions or concerns about the paperwork processing time, please contact T.J. Crockett at (503) 947-5724 or
<a href="mailto:tj.crockett@state.or.us">tj.crockett@state.or.us</a>.<o:p></o:p></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="border:none;padding:0in"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">School Bus Driver Instructor Workshop information is attached to this email. This year’s classes are:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1">Behind-the-Wheel Instructor Workshop: March 21 – March 25<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Third-Party Examiner Workshop: June 27 – June 29<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Core Instructor Workshop (Week 1): July 11 – July 15<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Core Instructor Workshop (Week 2): July 18 – July 22<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions regarding these instructor workshops, please contact T.J. Crockett at (503) 947-5724 or
<a href="mailto:tj.crockett@state.or.us">tj.crockett@state.or.us</a>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">T.J. Crockett<o:p></o:p></p>
<p class="MsoNormal">Program Analyst<o:p></o:p></p>
<p class="MsoNormal">Oregon Department of Education<o:p></o:p></p>
<p class="MsoNormal">Pupil Transportation & Fingerprinting<o:p></o:p></p>
<p class="MsoNormal">(503) 947-5724<o:p></o:p></p>
<p class="MsoNormal">(503) 378-5156 fax<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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