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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D">Under current Oregon Law:<o:p></o:p></span></i></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#0D0D0D;margin-left:-.25in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;font-family:"Book Antiqua",serif">The Board has the authority to investigate complaints against tow companies for violations of Oregon’s laws, and the authority to enforce disciplinary actions against towers for violations.<o:p></o:p></span></li><li class="MsoNormal" style="color:#0D0D0D;margin-left:-.25in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;font-family:"Book Antiqua",serif">The Board does not have the legal authority to investigate property managers, law enforcement, code enforcement, and other individuals or government agencies with the legal authority to request
a vehicle be towed.<o:p></o:p></span></li><li class="MsoNormal" style="color:#0D0D0D;margin-left:-.25in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;font-family:"Book Antiqua",serif">A full investigation must be conducted prior to Board determination of appropriate disciplinary action. Investigations may take several months to complete.<o:p></o:p></span></li><li class="MsoNormal" style="color:#0D0D0D;margin-left:-.25in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;font-family:"Book Antiqua",serif">The Board does not have the authority to require a tower to refund any portion of tow fees or costs, and there is no guaranty or expectation that a complainant will be refunded any portion of money
paid for an unlawful tow through the Board’s disciplinary actions. Reimbursement for fees paid for unlawful tows should be negotiated between the vehicle owner and any of the following: the property owner, the tow company, insurance or resolved through civil
action.<o:p></o:p></span></li><li class="MsoNormal" style="color:#0D0D0D;margin-left:-.25in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;font-family:"Book Antiqua",serif">Damages to vehicles that may have resulted from the tow or storage of a vehicle are outside of the Board’s legal authority. Damage claims should be forwarded to the insurance company or resolved
through civil action.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Book Antiqua",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:16.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D">Torey McCullough<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">Administrator - State Board of Towing
<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">Mailing Address:<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">ICO DMV-HQ<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">1905 Lana Avenue, NE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">Salem, OR 97314<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">Website:</span></i><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">
</span><span style="font-size:12.0pt"><a href="http://www.oregon.gov/sbot"><span style="font-size:11.0pt;font-family:"Book Antiqua",serif;color:#467886">www.oregon.gov/sbot</span></a></span><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="110" height="110" style="width:1.1458in;height:1.1458in" id="Picture_x0020_2" src="cid:image001.png@01DBABCC.6FA14680" alt="Shape, circle
Description automatically generated"><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Book Antiqua",serif;color:#0070C0">Board Mission:<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Book Antiqua",serif;color:#0070C0">The Oregon State Board of Towing is responsible for protection of the safety and well-being of the public through the regulation of the towing industry by administering
and enforcing the laws and rules of the State of Oregon, setting professional standards and expectations of the towing industry, and ensuring fairness and continuity of towing services provided by Oregon’s towing industry.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Book Antiqua",serif;color:#0D0D0D">Stay Informed!<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="https://omls.oregon.gov/mailman/listinfo/sbot_mailing_list"><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0070C0">Subscribe to the Board's mailing list</span></a></span><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D"> to
get the latest news and information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D">You’re Invited to the Board’s October 1, 2024 Public Board Meeting<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0D0D0D">For more information visit:
</span><span style="font-size:12.0pt"><a href="https://www.oregon.gov/sbot/Pages/Board-Agendas-Meetings.aspx"><span style="font-size:10.0pt;font-family:"Book Antiqua",serif;color:#0563C1">https://www.oregon.gov/sbot/Pages/Board-Agendas-Meetings.aspx</span></a></span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#333333;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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