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<p class="MsoNormal"><span style="font-size:14.0pt">Good afternoon, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Thank you for your interest in Oregon Department of Humans Services Self-Sufficiency Programs. Our April 13<sup>th</sup> meeting was recorded and is available
</span><a href="https://www.youtube.com/watch?v=C6z0JXppNkk"><span style="font-size:14.0pt">here</span></a><span style="font-size:14.0pt">. Please consider subscribing to the
</span><a href="https://www.youtube.com/@ORGovDHS/videos"><span style="font-size:14.0pt">ODHS YouTube Channel</span></a><span style="font-size:14.0pt"> to view other videos.<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:14.0pt"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><u><span style="font-size:14.0pt">Please see attached supporting documents and links for the 4/13/23 ODHS SSP Partner Meeting<o:p></o:p></span></u></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo1"><span style="font-size:14.0pt;color:black">Minutes
</span><span style="font-size:14.0pt">04.13.23<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo1"><span style="font-size:14.0pt">ERDC Migration presentation<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo1"><span style="font-size:14.0pt">Survivor investment partnership (SIP) presentation and flier<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level2 lfo1"><span style="font-size:14.0pt">Sharon Landis is the contact for the SIP RFGA
</span><a href="mailto:sharon.m.landis@odhsoha.oregon.gov"><span style="font-size:14.0pt">sharon.m.landis@odhsoha.oregon.gov</span></a><span style="font-size:14.0pt"> or 971-208-4151<o:p></o:p></span></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo1"><span style="font-size:14.0pt">Raise Up Oregon
<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level2 lfo1"><a href="https://oregonearlylearning.com/raise-up-oregon"><span style="font-size:14.0pt">https://oregonearlylearning.com/raise-up-oregon</span></a><span style="font-size:14.0pt">
<o:p></o:p></span></li></ul>
</ul>
<p class="MsoListParagraph" style="margin-left:1.0in"><span style="font-size:14.0pt">• The draft plan in English, Spanish, Chinese, Russian, Arabic and Vietnamese<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><span style="font-size:14.0pt"> • Videos introducing the plan<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><span style="font-size:14.0pt"> • Options to share feedback<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo1"><span style="font-size:14.0pt">PHE Unwinding Community and Partner Engagement Forum Agenda<o:p></o:p></span></li></ul>
<p class="MsoListParagraph"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">********************************************************************************************************************************************************************************************************<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:20.0pt">Please see additional important updates throughout the following sections
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">********************************************************************************************************************************************************************************************************<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Are you interested in joining the PHE Unwinding Community and Partner Engagement Forum?
</span><span style="font-size:14.0pt">The purpose of the meeting is to hear about what partners and constituents are experiencing and their needs, and obtain actionable feedback about our plans and materials – all of this informs improvements to our PHE Unwinding
efforts. In other words, <i>our intent is to bring and solicit topics that we can
<u>act on or change</u> based on partners’ input and requests.</i><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">The topics change each month, and this month’s topics are largely focused on the beginning of Medicaid renewals, but there is always an open forum for partners to ask or request anything related to the PHE
unwinding. The main items on the April 25<sup>th</sup> agenda are: <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo2"><span style="font-size:14.0pt">Review and discussion of the Guide to ONE System Notices
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo2"><span style="font-size:14.0pt">Discussion about what partners need as post-pandemic Medicaid renewals begin<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo2"><span style="font-size:14.0pt">Open forum for partners to share feedback, questions, experiences and requests<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">To register for this forum contact:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Hilde Hinkel </span><a href="mailto:JANET.H.HINKEL@oha.oregon.gov"><span style="font-size:14.0pt">JANET.H.HINKEL@oha.oregon.gov</span></a><span style="font-size:14.0pt"> or Lilly Bork
</span><a href="mailto:lbork@deloitte.com"><span style="font-size:14.0pt">lbork@deloitte.com</span></a><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">***********************************************************************************************************************************************************************************************************************************************************</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Are you a contracted partner with an Extended Enterprise Learning Account? Next week, you and your colleagues will receive an important survey via email from the Oregon Department of Human Services (ODHS).
Each person’s participation is crucial to keep their Workday Learning account active. Be assured the survey is not spam and will only take a few minutes. Your input will help us create a new training support structure. Questions? Contact Misha Mayers
</span><a href="mailto:MICHELLE.MAYERS@odhs.oregon.gov"><span style="font-size:14.0pt">MICHELLE.MAYERS@odhs.oregon.gov</span></a><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">***********************************************************************************************************************************************************************************************************************************************************<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in">
<span style="font-size:14.0pt;color:black">One out of every three people in Oregon are supported and served through the ONE system. Individuals and families receive the medical, food, cash and child care benefits that help them thrive through ONE. Two
</span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lm9yZWdvbi5nb3YvZGhzL0JlbmVmaXRzL1BhZ2VzL2Rhc2hib2FyZHMuYXNweD91dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPUtlZXAtQ292ZXJlZDA0MTMyMyZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5IiwiYnVsbGV0aW5faWQiOiIyMDIzMDQxMy43NTE0NTY0MSJ9.X4fnc5Id7LbogDsUYvsXHLchNB7WmvUDLMid22G_XVQ/s/2974797478/br/158681290439-l" target="_blank"><span style="font-size:14.0pt;color:#005696">new
dashboards</span></a><span style="font-size:14.0pt;color:black"> are available on
</span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lm9yZWdvbi5nb3YvREhTL2JlbmVmaXRzL1BhZ2VzL2luZGV4LmFzcHg_dXRtX21lZGl1bT1lbWFpbCZ1dG1fbmFtZT1LZWVwLUNvdmVyZWQwNDEzMjMmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSIsImJ1bGxldGluX2lkIjoiMjAyMzA0MTMuNzUxNDU2NDEifQ.Ol3nBCQFVXBI30fbT3S94mfvI0xbSPDnuuddRTGLbjw/s/2974797478/br/158681290439-l" target="_blank"><span style="font-size:14.0pt;color:#005696">benefits.oregon.gov</span></a><span style="font-size:14.0pt;color:black">.
The dashboards are designed to display data for:<o:p></o:p></span></p>
<ul style="margin-top:0in;list-style-position:inside" type="disc">
<li class="MsoNormal" style="color:black;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:14.0pt">Tracking the state’s progress in determining eligibility for medical program applicants and renewing coverage for members.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;margin-bottom:12.75pt;mso-list:l0 level1 lfo3;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:14.0pt">Monitoring the experience for people calling the ONE Customer Service Center to apply for or ask for help with medical, food, cash and child care benefits.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.75pt"><span style="font-size:14.0pt;color:black">The ONE Customer Service Center dashboard includes data on call volume and wait times, and customer service survey scores. It is updated daily.</span><span style="font-size:14.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.75pt"><span style="font-size:14.0pt;color:black">***********************************************************************************************************************************************************************************************************************************************************<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Here are some additional resources you may find helpful in supporting Oregonians:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo4"><b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">Keep Covered Partner newsletter:</span></b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">
</span><span style="font-size:14.0pt;mso-fareast-language:JA">The Keep Covered newsletter shares the latest information about changes coming for people with Oregon Health Plan (OHP) and other benefits, including services and supports for people with disabilities
and older adults, and food benefits. </span><a href="https://public.govdelivery.com/accounts/ORDHS/signup/35855"><span style="font-size:14.0pt;mso-fareast-language:JA">Sign-up here</span></a><span style="font-size:14.0pt;mso-fareast-language:JA">.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-fareast-language:JA"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level1 lfo4">
<b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">Monthly Webinars for Partners:
</span></b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">ODHS and OHA host a monthly webinar for partners with information on upcoming changes, communication tools and time for Q&A.
</span><span style="font-size:14.0pt">The webinars are hosted in English and Spanish. They run from 10 to 11 a.m., Pacific Time, and the content is the same for both sessions. Recordings and materials from past webinars are available at
</span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTYsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDYuNzQ3ODU3NTEiLCJ1cmwiOiJodHRwczovL3d3dy5vcmVnb24uZ292L29oYS9QSEUvUGFnZXMvcGFydG5lcnMuYXNweD91dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPUtlZXAtQ292ZXJlZDA0MDYyMyZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5In0.m8W17yN5hTeC_tLIVn3kl_F1GDesIPbwiwqy2NuUId0/s/864845443/br/157641234208-l"><span style="font-size:14.0pt;color:#005696">oregon.gov/covid-phe-partners</span></a><span style="font-size:14.0pt">.<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo4">
<span style="font-size:14.0pt">English webinars: April 11, May 9. </span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDYuNzQ3ODU3NTEiLCJ1cmwiOiJodHRwczovL3d3dy56b29tZ292LmNvbS93ZWJpbmFyL3JlZ2lzdGVyL1dOXzI3cEVxNEgxVC1LSzk2LXphcEkxRlE_dXRtX21lZGl1bT1lbWFpbCZ1dG1fbmFtZT1LZWVwLUNvdmVyZWQwNDA2MjMmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.mblqi1BLPsZ-DEiVXZ3CH0XWNtHkxw_1Tde_bsUgVow/s/864845443/br/157641234208-l"><span style="font-size:14.0pt;color:#005696">Register
here.</span></a><span style="font-size:14.0pt"> <o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo4">
<span style="font-size:14.0pt">Spanish webinars: April 20, May 18. </span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTUsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDYuNzQ3ODU3NTEiLCJ1cmwiOiJodHRwczovL3d3dy56b29tZ292LmNvbS93ZWJpbmFyL3JlZ2lzdGVyL1dOX3JCckRuZmZ4UnZ1cEdRQ3lZdVNRREE_dXRtX21lZGl1bT1lbWFpbCZ1dG1fbmFtZT1LZWVwLUNvdmVyZWQwNDA2MjMmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.TWIn8GHC2Zy2cA2XZitA2K3U9m7BORT8HBkExCIFafQ/s/864845443/br/157641234208-l"><span style="font-size:14.0pt;color:#005696">Register
here</span></a><span style="font-size:14.0pt">.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoListParagraph"><b><span style="font-size:14.0pt;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo4"><b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">Website:</span></b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA"> The webpage for partners</span><span style="font-size:14.0pt;mso-fareast-language:JA">
at </span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzAzMTYuNzM0ODQ1NzEiLCJ1cmwiOiJodHRwczovL3d3dy5vcmVnb24uZ292L29oYS9QSEUvUGFnZXMvcGFydG5lcnMuYXNweD91dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPUtlZXAtQ292ZXJlZDAzMTYyMyZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5In0.5RnJEz901SEb-BLFatjfzftDoDS4sQsuqYxGqZjJu2Y/s/864845443/br/156300350903-l" target="_blank"><span style="font-size:14.0pt;color:#005696;mso-fareast-language:JA">Oregon.gov/covid-phe-partners</span></a><span style="font-size:14.0pt;mso-fareast-language:JA">
where updates and materials are posted for partners to share information with people who receive benefits.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-fareast-language:JA"> <o:p></o:p></span></p>
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<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo4"><b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">Medical Renewals Operational Timeline:
</span></b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA"> </span><span style="font-size:14.0pt;mso-fareast-language:JA">This is an
</span><a href="https://www.oregon.gov/oha/PHE/Documents/PHE-Unwinding-Timeline.pdf"><span style="font-size:14.0pt;mso-fareast-language:JA">interactive tool</span></a><span style="font-size:14.0pt;mso-fareast-language:JA"> outlining the key dates, activities
and processes that will happen when OHP renewals begin in April and continue into mid-2024.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:14.0pt;mso-fareast-language:JA"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo4"><b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">Partner Communications Toolkit:</span></b><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA"> Available
in 13 languages at </span><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzAzMTYuNzM0ODQ1NzEiLCJ1cmwiOiJodHRwczovL3d3dy5vcmVnb24uZ292L29oYS9QSEUvUGFnZXMvcGFydG5lcnMuYXNweD91dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPUtlZXAtQ292ZXJlZDAzMTYyMyZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5In0.5RnJEz901SEb-BLFatjfzftDoDS4sQsuqYxGqZjJu2Y/s/864845443/br/156300350903-l" target="_blank"><span style="font-size:14.0pt;color:#005696;mso-fareast-language:JA">Oregon.gov/covid-phe-partners</span></a><span style="font-size:14.0pt;color:windowtext;mso-fareast-language:JA">,
the toolkit </span><span style="font-size:14.0pt;mso-fareast-language:JA">provides background information and outreach resources to support partners as they help people receiving medical and non-medical benefits prepare for possible changes as the COVID-19
Public Health Emergency phases out.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">We look forward to meeting you again on May 11<sup>th</sup>,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:18.0pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:18.0pt;color:black">Michelle L. Mayers
</span></b><span style="font-size:14.0pt;color:black">(Misha, She/her)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black">Community Engagement Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black">OREGON DEPARTMENT OF HUMAN SERVICES<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black">Self-Sufficiency Programs
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black">Cell: 541.220.7451<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#3B3838;background:yellow;mso-highlight:yellow">Please take note of my email change, effective: 2/7/23<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black;background:yellow;mso-highlight:yellow">Email:
</span><a href="mailto:michelle.mayers@odhs.oregon.gov"><span style="font-size:14.0pt;background:yellow;mso-highlight:yellow">michelle.mayers@odhs.oregon.gov</span></a><span style="font-size:14.0pt;color:black">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><img border="0" width="232" height="72" style="width:2.4166in;height:.75in" id="Picture_x0020_1" src="cid:image001.jpg@01D96EC6.30FA24A0"></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#404040"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#404040">CONFIDENTIALITY NOTICE</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#404040">This e-mail may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the context
or otherwise that you have received this e-mail in error, please advise me immediately by reply e-mail, keep the contents confidential, and immediately delete the message and any attachments from your system. Thank you.</span></i><span style="font-size:12.0pt;color:#404040"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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