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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="border:none windowtext 1.0pt;padding:0in">Hello,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#4A4A4A;border:none windowtext 1.0pt;padding:0in">If you are driven by the passion to do something meaningful that changes lives, the </span><a href="http://www.oregon.gov/oha/Pages/index.aspx" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">Oregon
Health Authority (OHA)</span></a><span style="color:#4A4A4A;border:none windowtext 1.0pt;padding:0in"> Ombuds Program is a good place for you! We are recruiting for two new positions: an Ombuds Program Analyst 2 position and a Vista Volunteer.
</span>The <a href="https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx">OHA Ombuds Program</a> advocates on behalf of Oregon Health Plan members by working to address the concerns of those who reach out to us and identifying access to and quality of care
trends, and potential solutions for leadership. The Ombuds Program has recently expanded. As part of this new team, you will be working with others committed to the health and wellbeing of Oregonians and helping to shape the program into the future.<span style="color:#4A4A4A;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Ombudsperson_REQ-21881"><b>OHA Ombuds Program Analyst 2 Position Open</b></a><b><o:p></o:p></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#4A4A4A">The Oregon Health Authority Ombuds Program is recruiting for an Ombudsperson with
<b><i><span style="border:none windowtext 1.0pt;padding:0in">Case Management, Medicaid, and health equity experience</span></i></b> to join our team. We value and encourage given individuals with demonstrated experience advancing health equity, cultivating
relationships with, and advancing the interest of non-dominant cultures such as linguistically diverse, immigrant or refugee populations, LGBTQ communities, and, gender- and ability- diverse community members to apply. Bilingual language skills in one of the
top five languages spoken by Oregon Health Plan members (Spanish, Russian, Vietnamese, Chinese, and
<span style="border:none windowtext 1.0pt;padding:0in">Arabic) are also preferred.
</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#4A4A4A;background:yellow;mso-highlight:yellow">Deadline for applications is April 12<sup>th</sup></span></b><span style="color:#4A4A4A;background:yellow;mso-highlight:yellow">,
2020</span><span style="color:#4A4A4A">. Salary range is $4312 to $6294 per month depending on experience.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#4A4A4A">As an Ombudsperson, you will work independently and as part of a team. You will support the Ombuds program day-to-day case resolution of individual Oregon
Health Plan complaints through researching background and relevant contextual information, troubleshooting case records, and conducting telephone interviews for client-centered case management and to ensure concerns resolution. You will actively contribute
to the program design, development, and implementation of this growing program. Previous experience understanding Medicaid complaints data categories and developing or transiting to case management or Ombuds program software is a plus. Find more about the
position and apply </span><a href="https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Ombudsperson_REQ-21881"><b>here</b></a><b><span style="color:#4A4A4A">.
<a href="https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Ombudsperson_REQ-21881">
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Ombudsperson_REQ-21881</a>
</span></b><span style="color:#4A4A4A">(If you are already a state employee, please apply through your current workday account and not through the external site)<b><i><o:p></o:p></i></b></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="color:#4A4A4A">Do you have questions about this position? Please reach out to the HR Recruiter Noah Pokorny
<a href="mailto:NOAH.D.POKORNY@dhsoha.state.or.us">NOAH.D.POKORNY@dhsoha.state.or.us</a> to set up a time to talk with the program manager.
</span></i></b><i><span style="color:#4A4A4A"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="color:#4A4A4A">Please feel free to share Ombuds PA2 on Linkedin:
</span><a href="https://www.linkedin.com/jobs/cap/view/1768495849/?pathWildcard=1768495849&trk=mcm">https://www.linkedin.com/jobs/cap/view/1768495849/?pathWildcard=1768495849&trk=mcm</a><o:p></o:p></p>
<p class="MsoNormal"><i><o:p> </o:p></i></p>
<p class="MsoNormal"><a href="https://my.americorps.gov/mp/listing/viewListing.do?id=93333&fromSearch=true"><b>OHA Ombuds Vista Volunteer.</b></a><b><u><span style="color:#0563C1"><o:p></o:p></span></u></b></p>
<p class="MsoNormal">The Vista position will build and strengthen many of the new Ombuds program elements. If you like or want to gain experience in program development and implementation, communications, working with a committed team, and supporting access
to health care, we welcome your interest!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:105%"><span style="color:black">The OHA Ombuds VISTA will develop key program elements to build a sustainable Ombuds program that supports Medicaid members. Activities include internal and external program communications
and outreach, process and procedure documentation, marketing strategies, team trainings, health equity integration, data collection and reporting, and strengthening of the Ombuds Advisory Council. The VISTA will ensure that outward facing Ombuds program outreach
to community organizations and Oregon Medicaid members focuses on populations and groups facing health inequalities and integrates the Oregon Health Authority focus on targeting health inequalities. Specific activities include scheduling and managing meetings,
organizing and facilitating team trainings, supporting communication and outreach, researching best practices, strengthen collaborations, and data collection, management and reporting.
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black"><o:p> </o:p></span></p>
</td>
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<p class="MsoNormal"><span style="color:black">You can learn more about and apply to this position here: </span><a href="https://my.americorps.gov/mp/listing/viewListing.do?id=93333&fromSearch=true">Oregon Health Authority – Ombuds Program</a> (Salem)<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Key Dates (<i>VISTA RECRUITMENT HAS BEEN EXTENDED to APRIL 17<sup>th</sup>)
<o:p></o:p></i></b></p>
<p class="MsoNormal">April 17th: Recruitment closes. No interviews or candidates selected after this date.<b><o:p></o:p></b></p>
<p class="MsoNormal">May 11th, 2020 to May 11th, 2021: Your year of national service on our team.<o:p></o:p></p>
<p class="MsoNormal"><b><i><u>Recruitment is currently open, and candidates are considered on a rolling basis. Apply today!
<o:p></o:p></u></i></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal">Please feel free to share VISTA on social media postings: <i>
<o:p></o:p></i></p>
<p class="MsoNormal">LinkedIn: <a href="https://www.linkedin.com/posts/oregon-health-authority_the-oha-ombuds-program-is-now-recruiting-activity-6635201404610969600-7unZ">
https://www.linkedin.com/posts/oregon-health-authority_the-oha-ombuds-program-is-now-recruiting-activity-6635201404610969600-7unZ</a>
<o:p></o:p></p>
<p class="MsoNormal">Twitter: <a href="https://twitter.com/OHAOregon/status/1229442990453686272">
https://twitter.com/OHAOregon/status/1229442990453686272</a><o:p></o:p></p>
<p class="MsoNormal">Facebook: <a href="https://www.facebook.com/OregonHealthAuthority/photos/a.180616325308466/2741922719177801/?type=3&theater">
https://www.facebook.com/OregonHealthAuthority/photos/a.180616325308466/2741922719177801/?type=3&theater</a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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