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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Dobra Sarah E [mailto:SARAH.E.DOBRA@dhsoha.state.or.us]
<br>
<b>Sent:</b> Monday, October 19, 2020 9:29 AM<br>
<b>To:</b> Sora <sora-bounces@listsmart.osl.state.or.us><br>
<b>Subject:</b> FW: OHA Ombuds Program - now recruiting <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Hi SORA,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">If you couple please share this opportunity,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Thank you,<o:p></o:p></span></p>
<div style="border:none;border-bottom:dotted windowtext 3.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Sarah<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">The
<a href="https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx">Oregon Health Authority (OHA) Ombuds Program</a> is looking for an Ombuds (Program Analyst 2), to join our team. Ombuds act as advocates for individuals eligible for and enrolled in the Oregon
Health Plan (OHP). We value and encourage individuals with demonstrated experience advancing health equity, cultivating relationships with, and advancing the interest of non-dominant cultures such as linguistically diverse, immigrant or refugee populations,
LGBTQ communities, and, gender- and ability- diverse community members to apply. Bilingual language skills in one of the top five languages spoken by Oregon Health Plan members (Spanish, Russian, Vietnamese, Chinese, and Arabic) are also preferred.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">We have offices locations in Salem and Portland. Telework will be an option for the foreseeable future.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Applications can be submitted and the full announcement can be viewed at:
</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Ombudsperson_REQ-21881"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:blue">https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Ombudsperson_REQ-21881</span></a>
<span style="font-size:14.0pt;font-family:"Cambria",serif">This position is accepting applications until 11/1/2020 (midnights 11/2/2020). <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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Description automatically generated" v:shapes="Picture_x0020_2"><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">The
OHA Ombuds Program supports OHP members access to quality, value-based care through individual advocacy and Medicaid systems and policy improvement based on learnings from individual cases. The OHA Ombuds Program works and collaborates with other OHA Divisions
and programs, legislators, Coordinated Care Organizations (CCOs), other state and local agencies, and other key stakeholders. The OHA Ombuds Program enabling legislation requires the program to report directly to the OHA Director, the Oregon Health Policy
Board, and the Governor regarding Oregon Health Plan/ Medicaid access to care and quality of care concerns.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">As part of External Relations, the Ombuds Program works daily with those served by Medicaid/OHP and other state programs. We ensure that their voice is heard within the agency and
becomes an essential part of all policy, operations and program work. We are particularly focusing this work to ensure that member voice is elevated within OHA’s strategic priority of eliminating health inequalities. <o:p></o:p></span></p>
<p><span style="font-size:14.0pt;font-family:"Cambria",serif">Previous experience in working with Oregon’s Medicaid Program and working to eliminate health inequalities is a plus.
<o:p></o:p></span></p>
<p style="text-align:inherit"><span style="font-size:14.0pt;font-family:"Cambria",serif">Additionally, you will be required to demonstrate:<o:p></o:p></span></p>
<p class="wpbg" style="margin-left:0in;text-indent:-.25in;mso-list:l0 level2 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">Empathy<o:p></o:p></span></p>
<p class="wpbg" style="margin-left:0in;text-indent:-.25in;mso-list:l0 level2 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">Strong interpersonal and cultural humility skills,<o:p></o:p></span></p>
<p class="wpbg" style="margin-left:0in;text-indent:-.25in;mso-list:l0 level2 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">Conflict resolution and mediation,<o:p></o:p></span></p>
<p class="wpbg" style="margin-left:0in;text-indent:-.25in;mso-list:l0 level2 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">Collaboration with internal Oregon Health Authority and community programs, and,<o:p></o:p></span></p>
<p class="wpbg" style="margin-left:0in;text-indent:-.25in;mso-list:l0 level2 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New";color:#4A4A4A"><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Cambria",serif">Analytical investigation</span><span style="color:#4A4A4A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Applications can be submitted and the full announcement can be viewed at:
</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Ombudsperson_REQ-21881"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:blue">https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Ombudsperson_REQ-21881</span></a>
<span style="font-size:14.0pt;font-family:"Cambria",serif">This position accepting applications until 11/1/2020 (midnights 11/2/2020)
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif">Please share with any interested individuals. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Cambria",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">Sarah Dobra</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
Manager, Ombuds Program and Innovator Agents<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">Member and Stakeholder Support Unit, External Relations Division<br>
OREGON HEALTH AUTHORITY<br>
<a href="mailto:sarah.e.dobra@dhsoha.state.or.us">sarah.e.dobra@dhsoha.state.or.us</a><br>
Ombuds Program: 877-642-0450 / 503-947-2346<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><a href="mailto:OHA.OmbudsOffice@dhsoha.state.or.us">OHA.OmbudsOffice@dhsoha.state.or.us</a> or s<i>end a secure email from the Ombuds website:
<o:p></o:p></i></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><a href="https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx">https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx</a>
</span> <span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="AR-IQ" dir="RTL" style="font-family:"Arial",sans-serif">نتكلم العربية
</span><span dir="LTR"></span><span style="font-family:"Arial",sans-serif"><span dir="LTR"></span> Hablamos Espa</span><span lang="ES" style="font-family:"Arial",sans-serif;color:#222222">ñ</span><span style="font-family:"Arial",sans-serif">ol
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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