From steve.allran at eds.com Wed Feb 4 08:03:16 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 4 Feb 2009 10:03:16 -0600 Subject: [State_HelpDesks] Upgrades and Failover Testing for Saturday, Feb.7, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2DFD02B2@usplm201.amer.corp.eds.com> Hello, EDS will be performing upgrades and failover testing to core EDS network equipment on Saturday, February 7th, 2009, beginning at 9pm PST until 1 am on Sunday, February 8th, 2009. This maintenance will occur outside of our regularly scheduled maintenance window of Monday from Midnight to 3am. No downtime is expected during this maintenance. If you have any concerns or questions, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att8ec79.png Type: image/png Size: 8765 bytes Desc: att8ec79.png URL: From steve.allran at eds.com Wed Feb 4 08:15:31 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 4 Feb 2009 10:15:31 -0600 Subject: [State_HelpDesks] Network Maintenance for Monday, Feb.9, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2DFD02CC@usplm201.amer.corp.eds.com> Hello, EDS needs to perform network maintenance during our normally scheduled maintenance window on Monday, Feb. 9, 2009 from midnight until 3am. During this time connectivity to our sites and servers will be intermittent. Those sites include Govnet, Teamsite, Oregon.gov, Securepay, search.oregon.gov, doj.state.or.us, courts.oregon.gov and soll.digital.oregon.gov. Because network connectivity to Pharmacy and the Board of Nursing databases will be impacted a restart of the commerce application and egov portal are recommended if not required. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att423f2.png Type: image/png Size: 8765 bytes Desc: att423f2.png URL: From steve.allran at eds.com Fri Feb 6 11:45:33 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 6 Feb 2009 13:45:33 -0600 Subject: [State_HelpDesks] Upgrades and Failover Testing for Saturday, Feb.7, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0100EE43@usplm201.amer.corp.eds.com> Hello, EDS will be performing upgrades and failover testing to core EDS network equipment on Saturday, February 7th, 2009, beginning at 9pm PST until 1 am on Sunday, February 8th, 2009. This maintenance will occur outside of our regularly scheduled maintenance window of Monday from Midnight to 3am. No downtime is expected during this maintenance. If you have any concerns or questions, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: attfe9b.png Type: image/png Size: 8765 bytes Desc: attfe9b.png URL: From steve.allran at eds.com Fri Feb 6 11:48:28 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 6 Feb 2009 13:48:28 -0600 Subject: [State_HelpDesks] Network Maintenance for Monday, Feb.9, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0100EE49@usplm201.amer.corp.eds.com> Hello, EDS needs to perform network maintenance during our normally scheduled maintenance window on Monday, Feb. 9, 2009 from midnight until 3am. During this time connectivity to our sites and servers will be intermittent. Those sites include Govnet, Teamsite, Oregon.gov, Securepay, search.oregon.gov, doj.state.or.us, courts.oregon.gov and soll.digital.oregon.gov. Because network connectivity to Pharmacy and the Board of Nursing databases will be impacted a restart of the commerce application and egov portal are recommended if not required. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att39f59.png Type: image/png Size: 8765 bytes Desc: att39f59.png URL: From steve.allran at eds.com Wed Feb 18 07:24:44 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 18 Feb 2009 09:24:44 -0600 Subject: [State_HelpDesks] Production OS Patch maintenance notice for 3/15/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0105FF60@usplm201.amer.corp.eds.com> Hello, EDS will be performing vendor supplied OS and security patch maintenance during an extended maintenance window beginning on Sunday, March 15th, 2009, at 10:00pm and ending Monday, March 16th, 2009, at 6:00am. This is outside of our regularly scheduled maintenance window of Monday from midnight to 3:00am. During this time Oregon.gov, SecurePay, Teamsite, GovNet, doj.state.or.us and courts.oregon.gov will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: EDS-HP_lockup_sig.png Type: image/png Size: 8765 bytes Desc: EDS-HP_lockup_sig.png URL: From steve.allran at eds.com Fri Feb 20 13:56:40 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 20 Feb 2009 15:56:40 -0600 Subject: [State_HelpDesks] Search Server Maintenance for 2/23/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D010AE052@usplm201.amer.corp.eds.com> Hello, EDS will initiate a restart of the oregon.gov search server during our normally scheduled maintenance window on Monday, February 23, 2009, from Midnight to 3:00am. During this restart the oregon.gov search will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us . Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: attb8dbd.png Type: image/png Size: 8765 bytes Desc: attb8dbd.png URL: From steve.allran at eds.com Wed Feb 25 07:38:03 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 25 Feb 2009 09:38:03 -0600 Subject: [State_HelpDesks] Network Maintenance for March 2, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D010AE69F@usplm201.amer.corp.eds.com> Hello, EDS will be performing network maintenance during our normally scheduled maintenance window on Monday, March 2, 2009, from Midnight until 3am. During this time, connectivity to our sites and servers will be intermittent. Those sites include GovNet, Teamsite, Oregon.gov, SecurePay, search.oregon.gov, doj.state.or.us, courts.oregon.gov and soll.digital.oregon.gov. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: EDS-HP_lockup_sig.png Type: image/png Size: 8765 bytes Desc: EDS-HP_lockup_sig.png URL: From steve.allran at eds.com Thu Feb 26 12:59:36 2009 From: steve.allran at eds.com (Allran, Steve) Date: Thu, 26 Feb 2009 14:59:36 -0600 Subject: [State_HelpDesks] Production OS Patch Maintenance Notice for 3/15/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D010AEA6D@usplm201.amer.corp.eds.com> Hello, EDS will be performing vendor supplied OS and security patch maintenance during an extended maintenance window beginning on Sunday, March 15th, 2009, at 10:00pm and ending Monday, March 16th, 2009, at 6:00am. This is outside of our regularly scheduled maintenance window of Monday from midnight to 3:00am. During this time Oregon.gov, SecurePay, Teamsite, GovNet, doj.state.or.us and courts.oregon.gov will be unavailable. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att4aaab.png Type: image/png Size: 8765 bytes Desc: att4aaab.png URL: From steve.allran at EDS.COM Fri Feb 27 08:00:35 2009 From: steve.allran at EDS.COM (Allran, Steve) Date: Fri, 27 Feb 2009 10:00:35 -0600 Subject: [State_HelpDesks] Network Maintenance for March 2, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D010AEBD6@usplm201.amer.corp.eds.com> Hello, EDS will be performing network maintenance during our normally scheduled maintenance window on Monday, March 2, 2009, from Midnight until 3am. During this time, connectivity to our sites and servers will be intermittent. Those sites include GovNet, Teamsite, Oregon.gov, SecurePay, search.oregon.gov, doj.state.or.us, courts.oregon.gov and soll.digital.oregon.gov. If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: att67fa.png Type: image/png Size: 8765 bytes Desc: att67fa.png URL: From steve.allran at eds.com Fri Feb 27 15:35:39 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 27 Feb 2009 17:35:39 -0600 Subject: [State_HelpDesks] Search Engine Maintenance for 2/28/2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D010AED86@usplm201.amer.corp.eds.com> Hello, EDS will be performing maintenance to the Oregon.gov search engine to fix an issue that is affecting the current version of the search engine. This maintenance will take place on Saturday, February 28, 2009, between 12:01am and 3:00am. This is outside of our regularly scheduled maintenance on Monday from Midnight to 3:00am. During this time, the search engine will be unavailable. This patch will remedy the problem with the document filters concerning the indexing of PDF documents as identified by Autonomy, the creators of the search engine. On Monday, 23 Feb, EDS upgraded the search engine from version 5.4 to version 5.8. Among some of the benefits in this upgrade: Query performance has been improved, Ultraseek now supports PDF 1.6 (Acrobat 7) documents, the filter for binary document types has been upgraded, adding Macromedia Flash (.swf) and Microsoft Access (.mdb) files to the list of supported file types and other program issues and security vulnerabilities fixed. Additional details on the current version can be found at: http://www.ultraseek.com/support/docs/release_notes/ultraseek.5.8.txt . Details on previous versions can be found at: http://www.ultraseek.com/support/docs/release_notes/index.html . If you have any questions or concerns, please contact the E-gov help desk at egovhelp at das.state.or.us. Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: EDS-HP_lockup_sig.png Type: image/png Size: 8765 bytes Desc: EDS-HP_lockup_sig.png URL: