From steve.allran at eds.com Fri Jul 10 09:33:25 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 10 Jul 2009 11:33:25 -0500 Subject: [State_HelpDesks] E-Commerce Outage Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0159FA90@usplm201.amer.corp.eds.com> Hello, EDS is experiencing an outage in SPA and all SPA access and E-commerce stores are unavailable. We are currently engaged in resolving this issue and will pass on any relevant information when it becomes available. Thank you for your patience. Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From steve.allran at eds.com Fri Jul 10 16:44:40 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 10 Jul 2009 18:44:40 -0500 Subject: [State_HelpDesks] Maintenance Notice for July 13, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0159FBA0@usplm201.amer.corp.eds.com> Hello, EDS will be adding additional memory to our database servers during the normal maintenance window on Monday, July 13, 2009, from Midnight to 3:00am. This will result in all sites being unavailable during the maintenance including Oregon.gov, Teamsite, GovNet, OJD, courts.oregon.gov and all commerce applications and stores. If you have any questions or concerns, please contact the E-Gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From steve.allran at eds.com Tue Jul 14 08:20:13 2009 From: steve.allran at eds.com (Allran, Steve) Date: Tue, 14 Jul 2009 10:20:13 -0500 Subject: [State_HelpDesks] E-Commerce Outage Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D0159FEE2@usplm201.amer.corp.eds.com> Hello, EDS resolved the E-commerce issue Friday evening and is still investigating the root cause. An incident report will be posted on the intranet in the near future: https://intranet.egov.oregon.gov/sites/DAS/IRMD/EGOV/CLASS/IncidentRepor ts.jsp If you have any questions or concerns, please contact the E-Gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program -------------- next part -------------- An HTML attachment was scrubbed... URL: From steve.allran at eds.com Wed Jul 15 09:21:48 2009 From: steve.allran at eds.com (Allran, Steve) Date: Wed, 15 Jul 2009 11:21:48 -0500 Subject: [State_HelpDesks] Maintenance Window for Monday, July 20, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D015DB479@usplm201.amer.corp.eds.com> Hello, EDS will be applying system patches to our search servers during the regularly scheduled maintenance window on Monday, July 20, 2009, from Midnight until 3:00am. This will result in intermittent connectivity outages for search.oregon.gov and soll.oregon.gov. If you have any questions or concerns, please contact the E-Gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From steve.allran at eds.com Fri Jul 17 09:59:56 2009 From: steve.allran at eds.com (Allran, Steve) Date: Fri, 17 Jul 2009 11:59:56 -0500 Subject: [State_HelpDesks] Maintenance for Monday, July 20, 2009 Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D015DB8A6@usplm201.amer.corp.eds.com> Hello, EDS will be applying system patches to our search servers during the regularly scheduled maintenance window on Monday, July 20, 2009, from Midnight until 3:00am. This will result in intermittent connectivity outages for search.oregon.gov and soll.oregon.gov. If you have any questions or concerns, please contact the E-Gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From steve.allran at eds.com Tue Jul 21 15:35:55 2009 From: steve.allran at eds.com (Allran, Steve) Date: Tue, 21 Jul 2009 17:35:55 -0500 Subject: [State_HelpDesks] Commerce Restart Message-ID: <4C26BE81255ACB44BC2B08CC0CDD4D2D015DBE57@usplm201.amer.corp.eds.com> Hello, EDS will be restarting the commerce server tonight at Midnight, Wednesday, July 22, 2009, to pick up an agency change. This maintenance is outside our normally scheduled maintenance window of Monday from Midnight until 3:00am. This restart will cause all commerce stores to be unavailable for approximately 30 minutes. If you have any questions or concerns, please contact the E-Gov help desk at egovhelp at das.state.or.us. Thank you! Steve Allran Help Desk Coordinator Oregon E-government Program Office: 503-378-4336 Email: steve.allran at eds.com -------------- next part -------------- An HTML attachment was scrubbed... URL: