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<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=859230804-21122008>The issue is still outstanding. We have IBM
engaged to help resolve. If you have any questions please send an email to
the help desk. <A
href="mailto:Egovhelp@state.or.us">Egovhelp@state.or.us</A> Thank
you!</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=859230804-21122008><BR>-Michelle</SPAN></FONT></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><B><FONT face=Verdana color=#00344d size=2>Michelle Brady</FONT></B>
<BR><FONT face=Verdana color=#595959 size=1>Project Manager</FONT> <BR><FONT
face=Verdana size=1> </FONT> <BR><B><FONT face=Verdana color=#00344d
size=1>EDS</FONT></B><FONT face=Verdana color=#00344d size=1>, an HP
company</FONT> <BR><BR><FONT face=Verdana color=#00344d size=1>DAS/EISPD/Oregon
E-government</FONT> <BR><FONT face=Verdana color=#595959 size=1>955 Center
Street Unit 505</FONT> <BR><FONT face=Verdana color=#595959 size=1>Salem, Oregon
97301</FONT> </P>
<P><FONT face=Verdana color=#595959 size=1>Tel: +1 503-378-3799</FONT> <BR><FONT
face=Verdana color=#595959 size=1>Mobile: +1 503-851-3953</FONT> <BR><SPAN
lang=it><FONT face=Verdana color=#595959 size=1>E-mail:</FONT><FONT face=Verdana
size=1> michelle.brady@eds.com</FONT></SPAN> </P>
<P><SPAN lang=en-us><FONT face=Verdana color=#00344d size=1>We deliver on our
commitments</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Verdana color=#00344d
size=1>so you can deliver on yours.</FONT></SPAN> </P><BR>
<DIV> </DIV><BR>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B>
state_helpdesks-bounces@listsmart.osl.state.or.us
[mailto:state_helpdesks-bounces@listsmart.osl.state.or.us] <B>On Behalf Of
</B>Brady, Michelle<BR><B>Sent:</B> Saturday, December 20, 2008 5:38
PM<BR><B>To:</B> tsc.helpdesk@state.or.us<BR><B>Cc:</B>
State_HelpDesks@listsmart.osl.state.or.us<BR><B>Subject:</B> [State_HelpDesks]
FW: [E-gov_Commerce] Secure Pay Incident -12/20/08 -update
4<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=484483401-21122008>Hello,</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=484483401-21122008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=484483401-21122008>Just wanted to let you know that we are experiencing
issues with the eCommerce payment server.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=484483401-21122008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff size=2><SPAN
class=484483401-21122008>Thanks,<BR><BR>Michelle</SPAN></FONT></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><B><FONT face=Verdana color=#00344d size=2>Michelle Brady</FONT></B>
<BR><FONT face=Verdana color=#595959 size=1>Project Manager</FONT> <BR><FONT
face=Verdana size=1> </FONT> <BR><B><FONT face=Verdana color=#00344d
size=1>EDS</FONT></B><FONT face=Verdana color=#00344d size=1>, an HP
company</FONT> <BR><BR><FONT face=Verdana color=#00344d
size=1>DAS/EISPD/Oregon E-government</FONT> <BR><FONT face=Verdana
color=#595959 size=1>955 Center Street Unit 505</FONT> <BR><FONT face=Verdana
color=#595959 size=1>Salem, Oregon 97301</FONT> </P>
<P><FONT face=Verdana color=#595959 size=1>Tel: +1 503-378-3799</FONT>
<BR><FONT face=Verdana color=#595959 size=1>Mobile: +1 503-851-3953</FONT>
<BR><SPAN lang=it><FONT face=Verdana color=#595959 size=1>E-mail:</FONT><FONT
face=Verdana size=1> michelle.brady@eds.com</FONT></SPAN> </P>
<P><SPAN lang=en-us><FONT face=Verdana color=#00344d size=1>We deliver on our
commitments</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Verdana
color=#00344d size=1>so you can deliver on yours.</FONT></SPAN> </P><BR>
<DIV> </DIV><BR>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Brady, Michelle <BR><B>Sent:</B>
Saturday, December 20, 2008 5:33 PM<BR><B>To:</B> Brady, Michelle;
E-gov_commerce@listsmart.osl.state.or.us<BR><B>Cc:</B>
egovhelp@state.or.us<BR><B>Subject:</B> RE: [E-gov_Commerce] Secure Pay
Incident - 12/20/08 -update 4<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff
size=2></FONT> </DIV>
<P><SPAN class=546213101-21122008></SPAN><FONT face=Verdana><FONT
color=#0000ff><FONT size=2>W<SPAN class=546213101-21122008>e are still
troubleshooting, looks like it has something to do with
the payment server. We are engaging IBM to get some
help.</SPAN></FONT></FONT></FONT></P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=546213101-21122008></SPAN></FONT></FONT></FONT> </P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=546213101-21122008>Thanks,</SPAN></FONT></FONT></FONT></P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=546213101-21122008></SPAN></FONT></FONT></FONT> </P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=546213101-21122008>Michelle</SPAN></FONT></FONT></FONT>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B>
e-gov_commerce-bounces@listsmart.osl.state.or.us
[mailto:e-gov_commerce-bounces@listsmart.osl.state.or.us] <B>On Behalf Of
</B>Brady, Michelle<BR><B>Sent:</B> Saturday, December 20, 2008 5:01
PM<BR><B>To:</B> E-gov_commerce@listsmart.osl.state.or.us<BR><B>Cc:</B>
egovhelp@state.or.us<BR><B>Subject:</B> Re: [E-gov_Commerce] Secure Pay
Incident - 12/20/08 -update 3<BR></FONT><BR>
<P></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Verdana color=#0000ff
size=2></FONT> </DIV>
<DIV><SPAN class=921334600-21122008><FONT face=Verdana color=#0000ff
size=2>The eCommerce team is engaged and working on a resolution, looks
like a communication error between the eCommerce server and the payment
server. Thank you for your patience. If you have any questions
please send an email to <A
href="mailto:egovhelp@state.or.us">egovhelp@state.or.us</A></FONT></SPAN></DIV>
<DIV><SPAN class=921334600-21122008><FONT face=Verdana color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=921334600-21122008><FONT face=Verdana color=#0000ff
size=2>-Michelle</FONT></SPAN></DIV><BR>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Brady, Michelle <BR><B>Sent:</B>
Saturday, December 20, 2008 4:09 PM<BR><B>To:</B> Brady, Michelle;
E-gov_commerce@listsmart.osl.state.or.us<BR><B>Cc:</B>
egovhelp@state.or.us<BR><B>Subject:</B> RE: [E-gov_Commerce] Secure Pay
Incident - 12/20/08 -update 2<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=609020600-21122008>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=609020600-21122008>The Secure Pay e</SPAN>Commerce stores
are <SPAN class=609020600-21122008>still </SPAN>experiencing
problems - users are getting an error when they click through
to <SPAN class=609020600-21122008>the </SPAN>payment<SPAN
class=609020600-21122008>. A developer is looking into the issue.
</SPAN></FONT></FONT></FONT></P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=609020600-21122008>We apologize for the
inconvenience.</SPAN></FONT></FONT></FONT></P>
<P><FONT face=Verdana><FONT color=#0000ff><FONT size=2><SPAN
class=609020600-21122008>Michelle</SPAN></FONT></FONT></FONT></SPAN></P></DIV><!-- Converted from text/rtf format -->
<P><B><FONT face=Verdana color=#00344d size=2>Michelle Brady</FONT></B>
<BR><FONT face=Verdana color=#595959 size=1>Project Manager</FONT>
<BR><FONT face=Verdana size=1> </FONT> <BR><B><FONT face=Verdana
color=#00344d size=1>EDS</FONT></B><FONT face=Verdana color=#00344d
size=1>, an HP company</FONT> <BR><BR><FONT face=Verdana color=#00344d
size=1>DAS/EISPD/Oregon E-government</FONT> <BR><FONT face=Verdana
color=#595959 size=1>955 Center Street Unit 505</FONT> <BR><FONT
face=Verdana color=#595959 size=1>Salem, Oregon 97301</FONT> </P>
<P><FONT face=Verdana color=#595959 size=1>Tel: +1 503-378-3799</FONT>
<BR><FONT face=Verdana color=#595959 size=1>Mobile: +1
503-851-3953</FONT> <BR><SPAN lang=it><FONT face=Verdana color=#595959
size=1>E-mail:</FONT><FONT face=Verdana size=1>
michelle.brady@eds.com</FONT></SPAN> </P>
<P><SPAN lang=en-us><FONT face=Verdana color=#00344d size=1>We deliver
on our commitments</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Verdana
color=#00344d size=1>so you can deliver on yours.</FONT></SPAN> </P><BR>
<DIV> </DIV><BR>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B>
e-gov_commerce-bounces@listsmart.osl.state.or.us
[mailto:e-gov_commerce-bounces@listsmart.osl.state.or.us] <B>On Behalf
Of </B>Brady, Michelle<BR><B>Sent:</B> Saturday, December 20, 2008
3:31 PM<BR><B>To:</B>
E-gov_commerce@listsmart.osl.state.or.us<BR><B>Cc:</B>
egovhelp@state.or.us<BR><B>Subject:</B> [E-gov_Commerce] Secure Pay
Incident - 12/20/08 -<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P><FONT face=Verdana size=2>Hello,</FONT> <BR><BR><FONT face=Verdana
size=2>We have noticed that there is an issue with processing payments
with secure pay. We are looking into the issue and will provide
updates as we know more. </FONT></P>
<P><FONT face=Verdana size=2>Thank you<BR><BR>Michelle</FONT> </P>
<P><B><FONT face=Verdana color=#00344d size=2>Michelle
Brady</FONT></B> <BR><FONT face=Verdana color=#595959 size=1>Project
Manager</FONT> <BR><FONT face=Verdana size=1> </FONT>
<BR><B><FONT face=Verdana color=#00344d size=1>EDS</FONT></B><FONT
face=Verdana color=#00344d size=1>, an HP company</FONT> <BR><BR><FONT
face=Verdana color=#00344d size=1>DAS/EISPD/Oregon E-government</FONT>
<BR><FONT face=Verdana color=#595959 size=1>955 Center Street Unit
505</FONT> <BR><FONT face=Verdana color=#595959 size=1>Salem, Oregon
97301</FONT> </P>
<P><FONT face=Verdana color=#595959 size=1>Tel: +1 503-378-3799</FONT>
<BR><FONT face=Verdana color=#595959 size=1>Mobile: +1
503-851-3953</FONT> <BR><SPAN lang=it><FONT face=Verdana color=#595959
size=1>E-mail:</FONT><FONT face=Verdana size=1>
michelle.brady@eds.com</FONT></SPAN> </P>
<P><SPAN lang=en-us><FONT face=Verdana color=#00344d size=1>We deliver
on our commitments</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Verdana color=#00344d size=1>so you can deliver on
yours.</FONT></SPAN>
</P><BR><BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>