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<p class="MsoNormal"><span style="color:#333333">The State Library is pleased to provide you with Tech-Talk.com. We encourage you to make the most of this skill-building membership site at <a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzGY0lNL4cuOgAldG-qhBUo2wMQ1E5MJh-H1JgVVcgEYtSLDf9d4DKYqAZUw6QLl-SCh7nSnO12Qrl1q2IGiHm9Jj6M4Ry_lG7g==&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww==" target="_blank"><span style="color:#3661BD">www.Tech-Talk.com</span></a>.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Username</span></b><span style="color:black">: ORLIBTECH</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Password</span></b><span style="color:black">: ORLIBTECH (case sensitive) </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Contact Darci Hanning at </span><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us" target="_blank"><span style="color:#3300FF">darci.hanning@state.or.us</span></a></span><span style="color:black"> if
you have questions. </span><span style="color:#333333"><o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzNmqgw2Nz07iOrjdKx52OmIUuRZAu18YR4zQ6ImO4y8xmbqO6d7ZMgYRhDqZmxF6fhCesXHwv4CV2Gdu2ucAiWk13L8U62_XAv5yGtkl7gUwbLa9JNRGYe959_eE_kJh2UO0O2l7BLDwzcVu89oG6WI=&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww=="><span style="text-decoration:none"><img border="0" width="445" id="_x0000_i1031" src="http://files.constantcontact.com/ee1208b4001/3c60bda1-7d52-4739-a099-26dc5c684008.jpg" alt="Internet Search"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzNmqgw2Nz07ir8TKdRE9qlSJfyZt1maYXGb3uNxajvq1iNljPPGg_H_Vc--7quw1lrBW52-dDNv_JCmPfJX_6EJNlOpI9SHGLCIVcqYbmLFoKMc9NLQUVl_eKDgOmhFZBOhnP2ekSzOhisiBgP1cz3o0wkvkZClJltTVDqihMZNyduugeBn3EHTjCbkz6N7qaBPF4DLcDeF1LzSuSlgt9V6KXQCHBElMcA==&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww==" target="_blank"><span style="font-size:10.5pt;color:#999999">Jordan
Whitt</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzNmqgw2Nz07iCJ9KvMPrksm_DVZ2bZefi-VWdbmHIQClr-AKpHbAH3cpeE_U1TaJTxs_12QDNFUdKj3nQjIDKb4HVu43FDVXeGQR6knHBNINnEku3XJhVVU9MhVcWNseuugA3AmwyclUCS8NYiZ6pU6S3DDbSCvXRLoOXFPCEPY4qCy5XTT1OdReN9PdvueE8eoyEjBcKWxx_2XCKqMzbodu2x4N4RGCD46_7J4lRv1B&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww==" target="_blank"><span style="font-size:10.5pt;color:#999999">Unsplash</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Tech-Talk: INTERNET</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">1. VIDEO ...</span></b><span style="color:#333333"> Got a Problem? Searching Ideas!<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">2. ARTICLE ...</span></b><b><span style="color:#333333"> </span></b><span style="color:#333333">Got a Problem? Searching Ideas!<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">3. COMMUNICATING </span></b><span style="color:#16274C">...
</span><span style="color:#333333">Taking control of a "talker"<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">NOTE: To view the VIDEO, </span>
</b><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzNmqgw2Nz07iOrjdKx52OmIUuRZAu18YR4zQ6ImO4y8xmbqO6d7ZMgYRhDqZmxF6fhCesXHwv4CV2Gdu2ucAiWk13L8U62_XAv5yGtkl7gUwbLa9JNRGYe959_eE_kJh2UO0O2l7BLDwzcVu89oG6WI=&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww==" target="_blank"><b><span style="color:#3661BD">click
here</span></b></a><b>. Enter the Username and Password!</b><o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Tech-Talk: INTERNET - Got a Problem? Searching Ideas!</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Oh no! I accidentally got permanent marker on my wood desk! Not good… how can I remove it without damaging the finish? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">The first thoughts that go through my mind</span></b><span style="color:#333333"> are "<i>Who can I ask? Who would know this type of thing?"</i><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Do you think the same way? Do you want to ask someone you know - because you trust their answer?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">But what about the Internet? Today, there's an answer to everything online.
<b>You just have to know how to <i>find </i>answers and how to <i>select </i>the best one.</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Here's what I did with the desk problem. I went to Google and entered
<i>"how to remove permanent marker from wood."</i> Many suggestions were shown that used simple items found in any home. I chose the option to use
<i>hand sanitizer</i> as I had it in my purse -- and it worked beautifully. <o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="505" id="_x0000_i1038" src="http://files.constantcontact.com/ee1208b4001/c9bfe976-5924-4fb4-87c3-f21c01319f80.png" alt="Internet Search"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">Actually, the main reason I went to the Internet</span></b><span style="color:#333333"> this time was because I had just heard about an incident my friend had ... and how she solved it with an online search.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="143" id="_x0000_i1040" src="http://files.constantcontact.com/ee1208b4001/abfc88c1-b3a4-4273-8d15-55b9aa8417cb.png" alt="wasp sting"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">She was stung by a wasp! Ouch, that can be very painful! <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Her first need was to get rid of the stinging. Yes, she could use her experience and knowledge, but she wanted more, so she Googled
<i>"What to do about wasp stings."</i><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">She found these results and was able to choose a solution quickly, trying several natural treatments.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="506" id="_x0000_i1044" src="http://files.constantcontact.com/ee1208b4001/8b6a5994-8e02-470d-92ab-bd3573dda924.png" alt="wasp sting results"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">The Secret: Just Start Typing Your Thoughts</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><b><span style="color:#333333">There is no need to know the <i>
perfect words</i> to find what you're looking for.</span></b><span style="color:#333333"> And it almost doesn't matter in what order you enter in the search terms. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">You don't even have to write a great sentence … just type in a few words and the browser does the rest – even filling in the phrase for you based on similar common searches.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">For instance, after taking care of her foot, my colleague wanted to get rid of the wasps she saw hovering in the bushes. Her search contained these words:<i> "how kill wasps in hedge".
</i>A great answer popped up.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="522" id="_x0000_i1046" src="http://files.constantcontact.com/ee1208b4001/a5070755-d619-4809-87bc-c28063ed0847.png" alt="search results"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Two Ideas for Choosing the Best
</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<div>
<p class="MsoNormal"><span style="color:#333333">When you get multiple results for your question,
<b>how do you choose the best</b> and most helpful one? Here are two ideas:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">DATE</span></b><span style="color:#333333">. Look at
<i>when</i> it was written. Sometimes you want the most <i>current</i> solution. <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">SOURCE.</span></b><span style="color:#333333"> In some cases, it's more important to look at
<i>who</i> is giving the information. Is it reputable? Can it be trusted?<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="541" id="_x0000_i1048" src="http://files.constantcontact.com/ee1208b4001/9b0907b6-18af-4cc9-b142-2da360802df6.png" alt="wasp sting search"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
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<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#3661BD">More Clever Tips For Searching
</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="294" id="_x0000_i1051" src="http://files.constantcontact.com/ee1208b4001/ce844224-34cf-45d9-a954-39625519a1bd.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">Auto-Suggest.</span></b><span style="color:#333333"> Be sure to look at the automatic fill-ins or suggestions as you start typing. They can be very helpful.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">Look Down Past the Ads. </span>
</b><span style="color:#333333">Some of the most <i>pertinent </i>answers are lower in the results list. Move on down and see some of the lower choices.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Search YouTube</span></b><span style="color:#333333">. Especially when you want a "<i>how to</i>" answer, one place to search is YouTube. Start there, rather than a general internet search. That way you'll
get a video that <i>shows </i>you what to do.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="466" id="_x0000_i1054" src="http://files.constantcontact.com/ee1208b4001/d7a3f713-be84-4d64-b3ff-61c5848ad5ae.jpg"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1055" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1056" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="200" id="_x0000_i1057" src="http://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1059" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1060" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communicating: Taking Control</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="color:#333333">How to handle a "talker" ... a Parking Lot</span></i><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">Suppose you're in a meeting (or a training session) and you have trouble getting a word in edgewise because someone is monopolizing the conversation.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Or maybe they are asking questions that seem off track, but won't let the topic go. It's hard to get work done that way, right? What can you do?
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">You don't want to just shut them down and cause hurt feelings.</span></b><span style="color:#333333"> But you do want to take control of the session.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">There is a great way to approach the situation productively ... a Parking Lot.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Create a Parking Lot</span></b><span style="color:#333333">. You want to respect the ideas / questions the individual has, but when they are not on topic, or can't be resolved right then, write them
down for all to see on a flip chart, a whiteboard ... to be addressed later. That way the individual's issues are validated, yet set aside.
<i>"That's an important idea, but it's off-topic for the moment. Let's put it on the Parking Lot so we won't lose track of it."</i><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Review Parking Lot Issues</span></b><span style="color:#333333">. At the end of the session, take a look at the items on the list. Identify next steps. Some of them may have been resolved. Others
may need a commit for follow up. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">If the person continues to monopolize the time, call for a break. Take the individual aside. Tell them you respect their interest and involvement. Ask them to help you ensure that others have a chance to contribute.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1061" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1062" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="600" id="_x0000_i1063" src="http://files.constantcontact.com/ee1208b4001/9aa120ac-150c-4f0d-9bbd-dc5dbd2f0179.png" alt="innovation"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> <a href="http://r20.rs6.net/tn.jsp?f=001EcyHiH-BvhHwGJox2ZGeUUe_KidrwGv0aSVqKZTWz3E01oBKbYSdzGY0lNL4cuOgAldG-qhBUo2wMQ1E5MJh-H1JgVVcgEYtSLDf9d4DKYqAZUw6QLl-SCh7nSnO12Qrl1q2IGiHm9Jj6M4Ry_lG7g==&c=RAO8dnIDh9zNvk53hydIrUZcXmX7OHMRiDTD3sDOrQpeYV4V4aKYjQ==&ch=lX3bhZOyeL21VP6BpDCCzrH-LjV1llVQ7VUume5Oh6UDp2cxxGGrww==" target="_blank"><span style="color:#3661BD">CLICK
HERE ... for the TECH-TALK LIBRARY!</span></a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:#333333">NOTE:</span></b><span style="font-size:10.5pt;color:#333333"> Forgot your user ID? See your sponsor block at the top of this email.</span><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:#333333">Problems? Contact us at
</span><span style="color:#333333"><a href="mailto:Support@Tech-Talk.com" target="_blank"><b><span style="font-size:10.5pt;color:#3661BD">Support@Tech-Talk.com</span></b></a><o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1064" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#533907"> </span><b><span style="color:#BF3F2F">YOU CAN ASK A QUESTION!</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#533907">Do you have an
<b>idea for an article</b>, or a <b>problem using technology</b> in some way...</span><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p></o:p></span></p>
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