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<span style="font-size:1.0pt">Learn about how this software can help you <o:p></o:p></span></p>
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<span style="font-size:1.0pt"><img id="_x0000_i1025" src="http://r20.rs6.net/on.jsp?ca=668e3bcb-a24e-42d3-bb46-2251c9d7b8e0&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=4f548978-6edc-11ea-9474-d4ae529a85ae"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img width="220" id="_x0000_i1026" src="http://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:19.5pt;color:white">Announcements</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Extended through AUGUST</span></b><span style="color:black">: If your library, school or academic institution doesn't already have an
<b>unlimited Tech-Talk license for your STUDENTS, FACULTY and PATRONS</b>, you can get one for free during this shutdown.
</span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmCNIc6nd-WYAmKr399thlxsFkTYlX9lesyPlwsejBCMG_2WezblDRBvJZf0KLeXI85KjaXgMfHx7zCv2ayNZ4pwu9Ha4IPHIe48TiTOCslzoWDDFajeTArk=&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank"><b><span style="color:black">APPLY
HERE</span></b></a></span><span style="color:black">.</span><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="162" id="_x0000_i1027" src="https://files.constantcontact.com/ee1208b4001/3ce3aa0d-1637-40fa-a912-a837d3c20487.gif" alt="Ararow"><o:p></o:p></p>
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<img border="0" width="15" height="1" id="_x0000_i1028" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;color:black">WEBINARS</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="color:#9A3A38">IMPORTANT CHANGE in DATE: </span>
</b><span style="color:#333333">The <i>Adding Music</i> webinar (originally scheduled for July 15th) has moved to July 29. Thank you for your understanding.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#241D16"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#241D16">July 29: Adding Music & Sound to YouTube Videos, PPTs and G-Slides</span></b><span style="color:#241D16"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:white"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmHlqHg-1LHJOL3MgnhizStSbXdDpjq-EnjekUvquXb2LMmITQN5eSIDXxvBBQnc1KzmLdSK9Oi9DWZT1SucNw3cV3L6ris3ffKkNhhA4RH_F&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
Here</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:white"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmEwGoO7Ouc9VCxtsrrbZ0RB7EzMgxKxQi8kCdiBSWiogE6BSqRl8xN8uExxCr1_AVa8_NYIpkrtbqMVhTdzZ7c0xKJAatNMMQZ9mVCyiRTXJdvwKOWnqBoY=&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Watch
the Recordings Here</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Topic: GRAPHICS / SOFTWARE</span></b><span style="color:#333333">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#333333"></span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">1. ARTICLE & VIDEO </span></b><span style="color:#16274C">...</span><span style="color:#333333">Use SnagIt to Capture Screens & Edit Images<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">2. COMMUNICATING </span></b><span style="color:#16274C">... Dispelling frustrating moments</span><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">3. LEADERSHIP </span></b><span style="color:#16274C">... What do you do of value?</span><span style="color:#333333">
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmBYGRihfMvIGxQhpUuGbCwaNvbucx1anU9G1i3bX3g9xFRj3It2HAZ7inwMEY0thEt_B0765DLQO2Ifjck_XTFeKcCbkFXt-XXkG23Aq_gDrvSpksUqFitJMNsjFcwRbl5LVwnFTBfO5BC64h1NMHAmFvY0LU_FO7YoZxLigv5gt&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA=="><span style="text-decoration:none"><img border="0" width="486" id="_x0000_i1033" src="https://files.constantcontact.com/ee1208b4001/998ed3f2-9e7e-4674-8568-9245622ef4d6.png" alt="summer"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">Photo by
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<span style="color:#3661BD">Johnny Martínez</span></a> on <a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmBYGRihfMvIGw2ePFEHcdRnNyiMmtJgsUyCEy9XC59Zqw_WsQ2Lm67Aef636p-foKwtKPiAnxZBmY1nCsCXnXauhT4YryKHpSFtF95ZatE7vCDU0uQwJexW8liaTRfDWrvk1mxZjG_qdUr4iuRf0Fp6SjpprjDRpOTM7sN1cbm-LxEpZhUAvAfX7spp0n9xx9Xq5HMaSJCTgqIK0idNMxs-xmzr6jIK6wH5yETOQqdYt&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank">
<span style="color:#3661BD">Unsplash</span></a> <o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="253" id="_x0000_i1040" src="https://files.constantcontact.com/ee1208b4001/5ded23a3-1878-43ae-a00c-51e6dc627267.png" alt="Snagit"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">Yes, you our Tech-Talk subscribers have been requesting even more articles on tools to help create graphics. And although we've written about many
<b>free image-editing</b> options, there's one power-packed software that stands out.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">It does have a small one-time cost, but if you work with images of any kind, it's a lifesaver and a true joy. (And no, we don't get a commission on any tools we share with you in Tech-Talk.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">TWO (2) BONUSES:</span></b><span style="color:#333333"> Watch the<a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmBYGRihfMvIGxQhpUuGbCwaNvbucx1anU9G1i3bX3g9xFRj3It2HAZ7inwMEY0thEt_B0765DLQO2Ifjck_XTFeKcCbkFXt-XXkG23Aq_gDrvSpksUqFitJMNsjFcwRbl5LVwnFTBfO5BC64h1NMHAmFvY0LU_FO7YoZxLigv5gt&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank"><span style="color:#3661BD">
video</span></a> for this article that gives a brief tour of SnagIt. And, view a one-hour
<a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmEsczu7iH9f9XrtM04LLuZ8vWS2g_E4f6y4yQI3Eur64pqFW4RP1Re8Wv58FkS5tU25WL62WhNStk_h3Ky8dDecRC83HlfB1xvSXCT9hZQpJ5b66hub0mHo=&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank">
<span style="color:#3661BD">webinar recording</span></a> for an in-depth demonstration to see this tool in action.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">SnagIt software is a screen capture and recording tool</span></b><span style="color:#333333"> used to take a picture (or video) of what is on your computer ... and then you can edit it.<b>
</b>On top of that, it's not just for taking Snags… <b>you can open existing images from your files
</b>to edit (resize, add call-outs, color-enhance, etc.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">This software is made by
<i>TechSmith </i>and can be found at <a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmHR0PuHWAQTZ-tfSKrM_RMusvpvMK9ZUiog5g2GMZG4nFqrFZEYr-WQtGisRtpCvoM0gzPHs6c4VBA5CrVQQ_OiWUUk1_PgJ90fUiPU0RnmP7IR_FZ_yiIk=&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank">
<span style="color:#3661BD">https://www.techsmith.com/screen-capture.html</span></a>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">The retail cost is $49.95 for an individual license (buy it once, use it for years). The non-profit and educational discounts appear to be about
<i>half </i>that. Of course there is a free trial so you can give it a spin first.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#475ECC">What Would You Use SnagIt For?
</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">In Tech-Talk, we use SnagIt all the time to</span></b><span style="color:#333333">: 1)
<i>capture pictures of "how-to" steps</i> for our articles, 2) <i>edit the free images
</i>we get from Unsplash.com to add color and spice to the newsletter and database and 3)
<i>communicate with our tech folks,</i> snagging a problem on the screen so they can see the issue.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Sometimes we even use SnagIt to <i>
record a video</i> ... demonstrating something we're doing on-screen.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You might use screen captures (image or video) for your t<i>raining guides, new employee manual
</i>or as a <i>job aid, </i>detailing a process.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Editing what you've captured</span></b><span style="color:#333333"> is the most fun and lets your images have a finished look. You can crop off unwanted areas, add borders or change colors. You can create
call-outs to add text or slice out an internal section you don't want.<o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmBYGRihfMvIGxQhpUuGbCwaNvbucx1anU9G1i3bX3g9xFRj3It2HAZ7inwMEY0thEt_B0765DLQO2Ifjck_XTFeKcCbkFXt-XXkG23Aq_gDrvSpksUqFitJMNsjFcwRbl5LVwnFTBfO5BC64h1NMHAmFvY0LU_FO7YoZxLigv5gt&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA==" target="_blank"><b><span style="font-size:13.5pt;color:#DC5350">...
article continues in the Tech-Talk Database</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:13.5pt;color:#DC5350">Forgot your login?
</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="right" style="text-align:right"><b><i><span style="font-size:13.5pt;color:#333333">See the top of this email, just under the big picture.</span></i></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#475ECC">The rest of the article covers...</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">How SnagIt Works<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Open SnagIt and Start a Capture<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Three (3) Different Types of Captures<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Pre-Capture Settings<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Take a Basic Region Capture<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Using the SnagIt Editor<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Capture Tray <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">SnagIt Library<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Set SnagIt as Your Default Program for Images<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:white"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmBYGRihfMvIGxQhpUuGbCwaNvbucx1anU9G1i3bX3g9xFRj3It2HAZ7inwMEY0thEt_B0765DLQO2Ifjck_XTFeKcCbkFXt-XXkG23Aq_gDrvSpksUqFitJMNsjFcwRbl5LVwnFTBfO5BC64h1NMHAmFvY0LU_FO7YoZxLigv5gt&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Read
the Full SnagIt Article Here</span></b></a><o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="15" height="1" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: With Self</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">What do you tell yourself in frustrating moments?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">I get in my car in the grocery store parking lot and prepare to leave. While I'm fussing with stuff to get it situated, an SUV drives behind me ... and stops. A woman saunters up with a shopping cart and proceeds
to carefully put all her grocery bags in the back of the vehicle. All the while, blatantly blocking my exit! No "excuse me," "oops" or "I'll move."<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">Needless to say, I'm astonished to say the least. And a little irritated of course. But, what type of energy is that? Who does it benefit ... or hurt?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">I go back to my office and happen to be talking to one of our subscribers,
<i>Jared</i>, Head of Library IT at the <i>Florida Institute of Technology</i>. He shares an absolutely fabulous lessen he's learned ... a technique he's developed ... one I think you would like to hear. It's one that will help you deal with these kinds of
situations. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">It's a way to communicate with yourself that makes
<i>your</i> life better, as well as the others in your world. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">He says...<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">When something happens to me that is frustrating or puzzling, I simply ask myself, "</span></i><span style="color:#333333">Why am I offered this moment<i>?" </i>
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">And EVERY time I do that, something comes up.
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">It kind of shines the path a little bit.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">This is literally the most important thing I’ve ever learned. </span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">Here’s how it started. I was a window washer. A friend said,
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">"When you're washing windows and see something on the other side,</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">try to figure out some way that you can LOVE it."</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">I thought that was kind of weird, but OK, I thought, I'll try that.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">It turns out I like it! I treat it like a game.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">And the effect that it;s had on my life has been so
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">"tremendously amazing." It's an internalized thing.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">So now when somebody is in my way or whatever,
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">I play it. I figure out how can I love it.
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">I find the details that are beautiful in that "crappy" situation.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">The cool thing about it is that when something stressful comes to me,
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">I don’t even realize it IS stressful.
</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">It's because my brain is trying to find something beautiful. </span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">The more I play it the easier it gets. </span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">And it is literally the best thing I've learned in my entire life. </span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">I play it so much, and learn so much, I must have a PhD.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333">The moral of the story is ... when people are being difficult, let the troubling part stay with them, and it don't let it carry over to you. Find the beautiful in it to love.<o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1050" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership
</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="color:#333333">What do you do of value?</span></i><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">An egalitarian approach to leading teams</span></b><span style="color:#333333">, in my opinion, is the most productive mode to be in if you want greater engagement and better results. It should be considered
the style that is used most frequently. (Remember, there are four: autocratic, democratic, benevolent and egalitarian.)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">True Story</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">I attended a national conference for management communications one year and heard a very interesting keynote speaker. What he said left a lasting impression. </span><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">He was the CEO of a beauty products company based in Europe. He talked about how he absolutely valued each person's contribution and wanted to make sure the individuals in the company felt the same way. He talked
with them at every opportunity.</span><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:black">He told us that he made it a habit to ask individual employees … as he met them in the hallway or an elevator ... "<i>What would happen if you were not able to come to work, how would the organization suffer?"</i> He
wanted them to realize the impact that each of them has.</span><span style="color:#333333">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="font-size:11.5pt;font-family:"Cambria",serif;color:#333333">"That's easy,”
</span></i><span style="font-size:11.5pt;font-family:"Cambria",serif;color:#333333">said one fellow proudly<i>, "you would miss out on important information because you wouldn't receive your mail."</i></span><span style="color:#333333">
<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:11.5pt;font-family:"Cambria",serif;color:#333333">Your Value Contribution</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">OK, so think about that question for you and your job.
<b>What <i>wouldn't </i>happen if you were missing from work? </b>How would that affect the organization and its mission? Maybe the materials wouldn't get shelved so people wouldn't have the choices they need. Perhaps a report doesn't get generated so needed
funds aren't received. Maybe, it's that patrons would miss an always friendly face when they come through the door.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Tell us in the comments </span>
</b><span style="color:#333333">so that others can benefit from your sharing.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1054" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001XIFrJ7MGJCBAy_Auv9SjVK_jXWoqoiPKO1_UZZOdqu5y0PnSWGwbmEvp8RHLm7TNzw_3Gws84jQL09gZzpUGzTxfNWMK1sik85SCYppar0N7RLv3Q266cTYhLg3iEKCMlIdQCuMiIPHr9P4wm-OpZR_X4vBMandc&c=I9fNOXO49EaTEKMam6qNVVgJOostH3p95GGg_E5qEqYxJDLO2y8_jQ==&ch=vulS3pXBva25ogsQ08ZMCLcJxqSYJe8Pua7V5tKFfn0pB1s1lAuepA=="><span style="text-decoration:none"><img border="0" width="272" id="_x0000_i1055" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79">Public Library Consultant / CE Coordinator<br>
</span></b><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#2E74B5">Continuing Education Resources:
<a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a>
</span></b><b><span style="font-size:10.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79"><br>
</span></b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79"><br>
<a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a> | 503-378-2527|
<a href="https://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a></span><u><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
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