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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
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<span style="font-size:1.0pt">What You Can Do Proactively <o:p></o:p></span></p>
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<span style="font-size:1.0pt"><img width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1122" src="https://r20.rs6.net/on.jsp?ca=b87ee602-d6d4-43a0-9e4e-85e8f41e8c27&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<span style="color:black"><img width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1120" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">This Week's Topic: PROTECT AGAINST DISASTERS</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">1. ARTICLE & VIDEO
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">4 Ways to Protect Your Computer and Files (Scams Part 2)<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">2. COMMUNICATING
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">... Choosing better images to communicate</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">3. LEADERSHIP
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Success ... an end point or a process?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">4. WEBINARS</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> ...<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Sep 15:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<b>[COMM.] </b>Write Professionally to Convince and Be Understood<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Sep 29: [WEBSITES]
</span></b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">HotJar</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">, a Free Tool to Analyze Website Traffic<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Oct 13: [GOOGLE]
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">How to Maximize Your Calendar Experience<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Oct 27: [YOUTUBE]
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Why, When and How to Use Info Cards & End Screens<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES1oRWili--8HuCYSgX7pLN1nNGpsdTeEPDkD35PeKsnrwTRgh22-sTfEl3svqQxOusDQDeXM4imWwV38Ac9tWznr5qmmX0koSgdjjyoB1oIr&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
 for Webinars</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1119" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChTeFg78WAOhDPnLhxA63CKSRJ9OTxnWUuK8Q4NChVDvURQhmra2XYhhgHVK9mL3CwtsStM78JaR76NXgq04AWbRuJV7BaAv8cIEUCn8hnFYrja9KkGzkzt-yDWrMxxTApHF4voroCEhqGZjaUy0xp2km4tNTTH-FpBLb2asXqpro=&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA=="><span style="text-decoration:none"><img border="0" width="599" height="391" style="width:6.2395in;height:4.0729in" id="_x0000_i1118" src="https://files.constantcontact.com/ee1208b4001/24fb5aa4-5d99-4195-80a6-2e318548be59.png" alt="woman using computer outside"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1117" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Photo by
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChxZDfaGkYMdlFkBTWCOWoo809a6BRE7OgjAE8k3umBWmlZJNtxPr5ZkvEjDg70YUPLYdEylJpy_FyzKKxqz6xpv0QZOHUehSAo_yQASwgSOlWBcRilXHHNttXp6zvrE3RlMKPPakvtHL4cZSd2SObCzqTc96i-ZCF6x3i8isFTmRl7-LSzx47OHT25jh8tr2dO3Yu7U0bewI=&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Nathan Dumlao</span></a> on <a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChEj-1CQx2mumhMqMZqTSAMacuamIpNQoDe9Hsn3XQ0OvG1jAoAXq_imPO90_-9vL_qiERpQxX-V0PZRi0Cy_Qh0eJyQR3Rt-5l1YQvShqAcbPQNy9ObuB88abkVLcSGSHshWFJ3xmD8Phyl-z5OL9yB3NKThgFBcXIjAwF7JyduJRnSFir9DrUm0KS0iT3oSPhEKqTHUyGANDSoX39m6K3jIrVqAH14_8&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Unsplash</span></a> <o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1116" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRESyuzwAwg2kNG1kakT7Um6a-fh4SetnPNgVVJn8c6NNnzNwrxbfgOWwYMiONkUY07twvEhpPHV8WVxJ_P46F4uRx4n-7VaBTsQzpTldG_TLj1&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA=="><span style="text-decoration:none"><img border="0" width="575" height="214" style="width:5.9895in;height:2.2291in" id="_x0000_i1115" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></a><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1114" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">PART 2 Email Scams: 4+ Ways to Protect Your Computer & Files</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Intermediate</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1113" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="239" height="190" style="width:2.4895in;height:1.9791in" id="_x0000_i1112" src="https://files.constantcontact.com/ee1208b4001/b977b1e9-64c7-47b2-8717-09bf3d588273.png" alt="email hacking"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1111" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1110" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Okay, you know what to look for to detect email (or phone) scams (See Part 1 of this article here,
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES_IwZiVFQGlHBdtbb38QQ8VUWOKxZE4PabeFafWTKGZRdkq7Cij4aFpsbjpwlQSEA7KjwNJ7J9Up5UqNTQu4L0rbIdYvKB3YgXEFopJ23K3c5knq4Gy9XwXJHrJ0nIdEGb1T5DXUtdfk&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">6 Ways to Detect Email Scams</span></a>). However, there are things that you can do RIGHT AWAY to set yourself up in the event that your computer becomes compromised.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Now, you may be thinking</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> that you work in a larger organization
 and your IT department handles all of your security. But read on as this information is still relevant as you most likely have a computer in your home environment, or if you work with patrons or students, it's valuable information to share.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Let's look at the four areas</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> that need attention
<i>ahead</i> of time just in case mischievous malware makes its way into your computer.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1109" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#3661BD">4 Ways to Protect Your Computer and Files</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#3661BD">1. Keep Your Computer, Browsers and Software Updated</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Hackers find holes in platforms like Microsoft Windows, Internet browsers (like Chrome or Firefox), or in software programs… and they can sneak malicious files
 in through these gaps. So when there's a software/app update, be sure to apply it right away as it may be fixing bugs, patching holes or upgrading security precautions.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Windows Updates</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">To view your
<i>Windows Update Settings</i> so you can see if you are up-to-date ... or to change when they are applied,
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES8ZAfsMVWIvxnJPWblTFb_0XljdwzLn6sKmXHgGT9ZS3vLXljDt6T9Cv97PMlec6XZUXHdsnXGhyv-JK_srMsK__HKYVyXvgJLg4eqi9wBQlggSFfodEQ2ZVt-5R-Q2i7pHYQXKHqvxhhuFyxPJwKotsyalI4SUSGw==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">see this article</span></a>.<o:p></o:p></span></p>
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<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Internet Browser Updates</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Here's how to make sure your Internet browser(s) are current:<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1108" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="252" height="112" style="width:2.625in;height:1.1666in" id="_x0000_i1107" src="https://files.constantcontact.com/ee1208b4001/9de62ff2-11bf-4e19-be15-48060edfed84.png" alt="Chrome"><o:p></o:p></p>
</div>
</td>
</tr>
<tr style="height:3.75pt">
<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1106" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1105" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
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</tbody>
</table>
</td>
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<div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Google Chrome --
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">With the browser open, click the settings icon (3 vertical
<i>dots</i>) in the upper-right corner of the screen. Go to <i>Help</i>, then <i>
About Google Chrome</i>. A new window will open that automatically checks and updates if needed. Follow the prompt to
<i>Relaunch</i>.<o:p></o:p></span></p>
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</tbody>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
</p>
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</tbody>
</table>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1104" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="254" height="114" style="width:2.6458in;height:1.1875in" id="_x0000_i1103" src="https://files.constantcontact.com/ee1208b4001/737099de-2717-4efe-afbb-8064f9e639ef.png" alt="Firefox"><o:p></o:p></p>
</div>
</td>
</tr>
<tr style="height:3.75pt">
<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1102" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1101" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<div>
<div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Mozilla Firefox --
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">With the browser open, go to the settings button (3 horizontal
<i>lines</i>) in the upper-right corner. Choose <i>Help </i>from the menu, and then
<i>About Firefox</i>. Firefox will check for updates and display the current version. Click the
<i>Restart </i>option if prompted.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Microsoft Edge --</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> This browser will update automatically
 as new releases are made public.<o:p></o:p></span></p>
</div>
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</table>
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</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Software Updates</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Many types of software are updated
<i>automatically</i>. However, with others, you will be prompted to download, or click a link to upgrade to the most recent version.
<b>Don't delay in applying these updates </b>as they usually contain feature upgrades AND also security patches.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you're hesitant about a strange pop-up window that prompts you to update a program, don't click on it. Instead,
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChsKEufAyWxJuHFLqTFpTIZKlf09qljGhhIOYwXq01qc-8Og5XDGyg7TiySdwXCFuT5nRKO45zTmPd3LpnTgMMUphybKarYU4m4ftY62wFM1YrAy87MobvhgratvYY__ULuCUqltWkV5qbkQUGvU876Q==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">follow the directions in this article</span></a>.<o:p></o:p></span></p>
</div>
</div>
</div>
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</div>
</td>
</tr>
</tbody>
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</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1100" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
</div>
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</tbody>
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</div>
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</tbody>
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</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#3661BD">2. Make Sure You Have an Active Antivirus Program</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
</div>
</div>
</td>
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</td>
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</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">This should go without saying… but take a few minutes to
<b>make sure you have good protection.</b> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Windows 10 Defender</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you are using Windows 10, it comes with a Windows Security antivirus program called
<i>Microsoft Defender Antivirus</i>. (In previous versions, it was called <i>Windows Defender Security Center</i>).
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">And, if you have an additional antivirus program installed on your computer and turned on, this Windows 10 program may be disabled automatically to eliminate
 potential conflicts. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Later, if you uninstall the other program, the
<i>Microsoft Defender Antivirus</i> will typically turn back on automatically. <o:p>
</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">To see your Windows program settings, go to the
<i>Start </i>menu and click <i>Settings</i>. Then choose<i> Update and Security</i> and select
<i>Windows Security</i> from the list on the left. Here you can choose <i>Virus & threat protection</i> to see the status.<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
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</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="503" height="420" style="width:5.2395in;height:4.375in" id="_x0000_i1099" src="https://files.constantcontact.com/ee1208b4001/747b49c8-f890-4614-9d76-19da7de35b23.png" alt="windows 10 protection"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Other Types of Antivirus Software</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">There are many types of software on the market available that are designed to run regular (and manual) scans to identify malware threats and block them from
 instantly being downloaded to your computer. Popular choices include Bitdefender, Norton, and McAfee. At Tech-Talk, we have been using Vipre for years.
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChLkmQTTgLUR2cqPxeRKc2CBH650upR-GT_EMzFAL2VJHg_zhko6eh09R-BOeIYbpwRR1REXaM1tcq7aod-dDgEkuljePxARJ1qdlZ7oyb0jEMBvB6RZTwA-V6AMoQ-CEDY6Gdmz-WtBQQ1boOKPKyse_77s2pJ9tO&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Read about this program here.</span></a> <o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1098" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#3661BD">3. Protect Your Data by Backing It Up</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Even if you're super careful, there could be a situation where your computer becomes inoperable… either it gets infected, damaged or completely crashes. In
 this case, your files can be recovered if you have backed them up. This can be set up in few ways:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Cloud Servers</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can save files to a cloud hosting company like OneDrive,
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES980Dwq6guKkpLUs0ol28e_Dj_Nvpaps7fzEg9_YxR0wLXZjJ_O_HeXgrd7t_T2kc6cF4vMup4zHtg8CL_BiC8I1MfUqVsu_SXsbaAREv6mqKmCJG6ewTdOMvOrmE5jTpeNP1gqUqD3uWO3jcBw0_Pg=&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Dropbox</span></a>, Google Drive or your company's file server. Read about<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES2vEG-SkdeC4vHrRAJMrKN3mTGEIPBnnptYpjAfJBX3lGclSi1Yg-Qm24LQ5zGKeNwLtBcEqPljZTNKINEeYMgcy8zXilMnjV6MsmOswV_7NhPnaFh0BZbRYps6vpxOjnmWbeGl8rs-vD29155r7e5bDg-_TPE8C4g==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><span style="color:#3661BD">
 cloud storage options</span></a> here.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Backup Software</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Computer backup software copies the files from your computer to their redundant servers. Should you lose the files, either through disaster or simply by deleting
 them, you can instantly restore them from the online saved copies. Popular choices are Carbonite, Acronis, or EaseUs. See an article on
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRESy4KendYIKBB-gjI8j8W7tI9eAxS0LXh9E_25RgVUqJIiv6wzsvp38D7wJyG8h6GETw0ffplVoWmy10QhStLytB29NEGQBMpAzqhEThePEqjm4n0HplRNeW4p4BwKHbKPU0iDygLY1udGU6WcGhMAnY=&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Carbonite</span></a> here (what we use at Tech-Talk).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">STORY:
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I personally had a laptop crash completely a few years ago (I spilled water on the keypad… eeks!). Luckily, I was using the backup program, Carbonite. While I was waiting
 for a new laptop be delivered, I used an older computer and was able to access <i>
individual </i>files I needed from my Carbonite account online. Then when my new laptop was set up, I easily downloaded all of my backed-up files and restored them to the new laptop.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1093" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#3661BD">4. Protect Your Online Accounts with 2-Factor Authentication</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="259" height="172" style="width:2.6979in;height:1.7916in" id="_x0000_i1092" src="https://files.constantcontact.com/ee1208b4001/c27aaae4-5225-4f88-a3ed-01c6c9fdb507.png" alt="2-Factor Authentication"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Another way scammers try to
<b>gain access to your files is through online accounts </b>(like using your Facebook or bank's username and password).<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you have
<b>2-Factor (or Multi-Factor) Authentication, </b>you put a big hurdle in place making it much more difficult for the hackers.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Many online platforms are now adding
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">this extra level of authentication protection which uses additional credentials to be able to log in. These typically fall into two categories:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Something you set up
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">-- a passcode you get via an authentication app, an email or text to a mobile device, or a security key.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Personal data</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> -- like a scan of your face, fingerprint,
 or your retina.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Read more about
<b>why you should turn on </b><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRESzLlPeV-zKuOOYpXgteVdjtnVTRMF579BwZbvh4DlIHFkfOdmWV_Hei8PvbuNOLvCpKbn9iQt0zjoB7wiu1_T6mJXxzxLZU9g9nMH7db6ImQ74xqM5qkZlLqQhB4kRvtacjZtJlTH0EE5mouV-I2OSdki3IrNNzdfsiTFAdka2qd5Kzj9qnUK3OlF14n8gDEOg==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><b><span style="color:#3661BD">2</span></b></a><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRESzLlPeV-zKuOOYpXgteVdjtnVTRMF579BwZbvh4DlIHFkfOdmWV_Hei8PvbuNOLvCpKbn9iQt0zjoB7wiu1_T6mJXxzxLZU9g9nMH7db6ImQ74xqM5qkZlLqQhB4kRvtacjZtJlTH0EE5mouV-I2OSdki3IrNNzdfsiTFAdka2qd5Kzj9qnUK3OlF14n8gDEOg==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><span style="color:#3661BD">-Factor
 Authentication here</span></a>.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1088" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="119" style="width:1.875in;height:1.2395in" id="_x0000_i1087" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1085" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1084" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: Images</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Dump the literal approach</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">We all know that images help communicate our messages, right?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you want to step-up the effectiveness</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> of your presentations,
 try this "revolutionary" idea when selecting the pictures you want to use.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Instead of looking for something that is literal
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">(e.g.
<i>training class, finance report</i>, etc.), find something that conveys the <i>
feeling, </i>the <i>emotion, </i>the <i>end result</i> that you want to associate with your message.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For example,
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">don't look for graphics that show
<i>courses, profits, budgets</i> ... search for <i>success, happiness, growth</i>. Not only will you be able to capture more of your audience's attention,
<b>you'll subtly convey the purpose, the desired result.</b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">NOTE:
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The image we choose to represent the
<i>Communication </i>section in Tech-Talk above conveys <i>peacefulness, organization, forward movement</i>. It's just an image of rocks in water ... nothing to do with "communication." But it conveys a feeling that you might get when you use the techniques
 we're presenting.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="572" height="322" style="width:5.9583in;height:3.3541in" id="_x0000_i1083" src="https://files.constantcontact.com/ee1208b4001/eea01187-60d6-4639-b386-88c69bd8d4db.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Which image above would you choose
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">... to show an
<i>online class for creative design</i>?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You could be more literal</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> and select the picture on the RIGHT
 with the laptop OR you could use the one on the LEFT to <b>convey reaching for the stars</b> with your artistry because of the class.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#333333"></span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Which do you think will be more likely to get noticed</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
 and generate some feelings?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">*******<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">An after-thought:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> OK, now that I look at
<i>this</i> example, I might use both ... because the<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES5TnL61WpNHMvH0bCHbQcaq9ztH2PVO1q-aw8_OFlbJV3nZoqQc_5Ui70WP-Dwot0sU6IaRjBjIJ20YT2iPIAKiziKbaN_XnwcK19H9il4vJD2T8neF6nQjfNf0eJWSL8JYQj4f7NpbW8j8mrv79FpY=&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><i><span style="color:#3661BD">
 Design Ideas</span></i></a><i> </i>feature in PowerPoint 2016 and later, offered an attractive way of presenting them together.
<b>But you get the idea, right?</b> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="148" style="width:1.875in;height:1.5416in" id="_x0000_i1081" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1080" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Success ... an end point or a process?</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I read a blog post that was talking about "success" ... and what it really meant.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The author was trying to help people realize</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> that you don't
 have to get derailed by frustrations, setbacks, unrealized results on the road to achieving a goal.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">His point was that just because these things happen, doesn't mean you're not being successful.
<b>His contention is that success is the <i>process </i></b>... not the end goal. And that
<b>as long as you're working that process, you experience success every day.</b> <o:p>
</o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">What a great perspective. This way you know what you ultimately want to achieve ... and you feel good about the ride to get there with all the hills and valleys
 ... <b>because "success is a process." </b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Does that resonate with you?
<a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChVjEqC4w2b-O2tQCST_IV_cS5iVemgxbCbEPbM_yLH1BNmTvwRicYqV6j14T_i8oPxiz5osjpc69hRXYjZM8IIqudtFjShmysWioD-Ke0_P765QgovNRx3A==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank">
<span style="color:#3661BD">Tell us how </span></a><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChVjEqC4w2b-O2tQCST_IV_cS5iVemgxbCbEPbM_yLH1BNmTvwRicYqV6j14T_i8oPxiz5osjpc69hRXYjZM8IIqudtFjShmysWioD-Ke0_P765QgovNRx3A==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><i><span style="color:#3661BD">you
</span></i></a><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES-L9w_HrMJChVjEqC4w2b-O2tQCST_IV_cS5iVemgxbCbEPbM_yLH1BNmTvwRicYqV6j14T_i8oPxiz5osjpc69hRXYjZM8IIqudtFjShmysWioD-Ke0_P765QgovNRx3A==&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA==" target="_blank"><span style="color:#3661BD">feel
 about this idea.</span></a> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001dq6hW5kVJHTVDmqrQBuSDELEyd9644fCR4aPBnT8e9NS2NGCUKRES1aHfAIWBlBMvq_iCp77mtgmOhETVIs8i54NHM_XKEXFYqPB7DFUepyHpvpOJskDYJV0iNnjYlZqE0z_lwNPqjL9ENvCZM547FdpWo1x-YRw&c=ZpUgqmsO4c5R7Z_s4WxRMXOYXOP4iWdaEJEIsM_6X3yILZNBkSaPbA==&ch=X9uor502XhMLPON687rGjT9SHlv1JIa3q24M7mA2486FgDtxHo88bA=="><span style="text-decoration:none"><img border="0" width="272" height="182" style="width:2.8333in;height:1.8958in" id="_x0000_i1076" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2021 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients,
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">The Tech-Talk e-newsletter for Oregon library staff is distributed weekly via the Libs-OR and TechTalk mailing lists.<b>
</b>Know someone who might be interested in receiving a copy but they’re not on TechTalk or Libs-OR mailing lists? Have them contact
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal">Public Library Consultant / CE Coordinator<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
darci.hanning@slo.oregon.gov</a> <b>|</b> <a href="http://www.oregon.gov/library">
www.oregon.gov/library</a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
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<p class="MsoNormal"><b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><o:p></o:p></span></p>
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</span><a href="https://www.northwestdigitalheritage.org/"><span style="color:windowtext;text-decoration:none"><img border="0" width="187" height="50" style="width:1.9479in;height:.5208in" id="_x0000_i1073" src="cid:image001.png@01D7A567.3C80FDA0"></span></a>    
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