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<div class="WordSection1">
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Reminder:
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">When accessing resources at the
<a href="https://www.tech-talk.com/">Tech-Talk website</a>, use ORLIBTECH<br>
for <b>both</b> the username and password when prompted.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
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<div id="preheader">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="font-size:1.0pt">How to use, donate or dispose of electronics <o:p></o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1121" src="https://r20.rs6.net/on.jsp?ca=9b8d6406-a356-452e-8aaa-27e6a46f1e19&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="500" height="109" style="width:5.2083in;height:1.1354in" id="_x0000_i1120" src="https://files.constantcontact.com/ee1208b4001/93006bb8-92de-4f95-a686-5d396417790e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjVSXzMWrNOe8DEVrB3aCthh8lXAaTXZxUXPpJ61vIyhAyr0dkpUwEuJK1I_qFpmLlEXgO12R7nlyxSWJ0qpDA9JO1c1wm_tJyGaRvNGCIZtf&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><span style="text-decoration:none"><img border="0" width="307" height="236" style="width:3.1979in;height:2.4583in" id="_x0000_i1118" src="https://files.constantcontact.com/ee1208b4001/fab379aa-19cc-482a-8487-e75de88a175b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">January's Tech-Talk
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#387B37"><o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black">Special Collection
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#387B37"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#387B37"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black"></span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Click
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#387B37"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjVSXzMWrNOe8DEVrB3aCthh8lXAaTXZxUXPpJ61vIyhAyr0dkpUwEuJK1I_qFpmLlEXgO12R7nlyxSWJ0qpDA9JO1c1wm_tJyGaRvNGCIZtf&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:black">HERE
</span></a></span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">for articles on...</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#387B37">
<o:p></o:p></span></b></p>
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<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l2 level1 lfo6">
<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Organizing files
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l2 level1 lfo6">
<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Taking control of email</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l2 level1 lfo6">
<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Finding documents fast</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l2 level1 lfo6">
<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Mind-mapping tool</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l2 level1 lfo6">
<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">And more!</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></li></ul>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjVSXzMWrNOe8DEVrB3aCthh8lXAaTXZxUXPpJ61vIyhAyr0dkpUwEuJK1I_qFpmLlEXgO12R7nlyxSWJ0qpDA9JO1c1wm_tJyGaRvNGCIZtf&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><b><span style="color:white;text-decoration:none">Visit
January Theme</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1117" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjXsZzIONtghFkX_g_VTeHnioiiu3hC44A4SmiycnA0X3QIvzEnqe2-R-rcEa-y5u7I6x_XNrWDZ_Yoc7FRcj1SjwsueeRHNTgiAU8bLYJu4e&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><b><span style="font-size:15.0pt;color:black;text-decoration:none">SURVEY
DATE EXTENDED! By Request, now JAN. 31st. Take the TECH-TALK 2021-22 Survey!</span></b></a><o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1116" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">This Week's Topic: HARDWARE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#333333"></span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">1. ARTICLE & VIDEO
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">What Do You Do with Old Electronics?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">2. COMMUNICATING
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">... Start with "Oops"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">3. LEADERSHIP
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">... Employees as walking billboards</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">4. WEBINARS</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> ...<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Jan 19: [Desktop]</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Organizing Your Desktop and Email
to Start the Year<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Feb 2: [Video]
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">How to Add Closed Captions to Your Videos<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Feb 16: [Communication]</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> The Art of Creating Surveys
That Yield Useful Data<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjTou-Jvst7zsRfbblfVo9ScEHXbsSeht31c8fmFg-Fm5wH7o7RdgYzA-SnN83aGFYTJ8tLcbwkf55iNXgGXBfBeDNoyFyW2aqsmAHxZ4X-dO&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><b><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
for Webinars</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Photo by
<a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAIcc4waxyMFaYzAplXMXZV9VDP5Lbatuq2gO6zjcP9IOh7biaUM841WLZm-G9ow7luBftoVjMdWJtoMEiia7tOew3pQNOX1BX0X-_ltDsApfVEdTmyZQGuOMHBQcfxMc4bv1MJtVYEsv3WrFoYLKqR9m2tGOThLG-rCKx5HmUWRtgNrT-0RxXXbSsHECSDuV1c0jVT7Zdm34=&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank">
<span style="color:#3661BD">Adriann Meyer</span></a> on <a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAArPa719ELcKYPGEf6_Co1lWgft3lRsnGBTbqG3xh4-wRBh9BOO3tN9GUpRFCYR5tsu7H-i4O-jwxsMqMlo2IgF0dC-__5DnpxBWMEBvI6wTMzY4u_51DDxDeLZDZtfDRBz8WxwYjDHnabI6ycgbtoiMPC51xaMsgWz2GQdXB0f5Kyqul9tafNG1MVCZP2S4ZF0pgteZRcwmWXDa27CbXXg==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank">
<span style="color:#3661BD">Unsplash</span></a> <o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1113" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjSpaOaRoKYb2q3JE9qD6WP4rFc281KdNW0Szw5UHxxab3jVIMPvHnwgbkm--KMx_KJUHxDIbwbaRH8oXr7w1uyWNpEWrCxTnYRRsbtfAxX2x&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><span style="text-decoration:none"><img border="0" width="572" height="213" style="width:5.9583in;height:2.2187in" id="_x0000_i1112" src="https://files.constantcontact.com/ee1208b4001/e25f6bcf-26a8-4e59-91f2-cc248962042d.png"></span></a><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1111" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#3661BD">HARDWARE - What Do You Do with Old Electronics?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Novice</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1110" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="318" height="177" style="width:3.3125in;height:1.8437in" id="_x0000_i1109" src="https://files.constantcontact.com/ee1208b4001/5be8fa43-2567-4259-9072-b6817422b354.png" alt="recycle electronics"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Do you have a drawer, cabinet or box where all of your outdated electronic devices live? You may save cords, headsets, and monitors because they "may" be needed
in the future. <b>And you can't just throw</b> <b>away </b>old or broken mobile phones, tablets or laptops
<b>because they contain chemicals or batteries that are harmful to the environment.</b>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">E-waste IS a problem. So, what can you do with electronic equipment that you no longer use? Let's take a look at
<b>how you can repurpose, donate, or safely dispose of/recycle </b>– no matter where you live.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">NOTE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">: Make sure if you have a device that has your personal
information on it, you wipe it clean before disposing. This 2021 Consumer Report article
<a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAc-P6zvu8IttiyN9ha615VCLVHXEnkCe2e5AahJVlHknUIwIK1tCLqMbxlliJdqhITb39_GiYzirDmfswfNwQDQiy1nZekRpu5GJmW_UtQlV6_1KfFI5GD5zogCcznH4iv5PJoEn7C27GxSSgRRpDqeUDZtzGlLOmlqXywj0QHjubcS0GW7_Qkn3VDMbzSA9r&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank">
<span style="color:#3661BD">tells you how</span></a>.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1106" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Make Some Cash</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For some electronics, like smartphones, tablets or smartwatches, new models are coming out constantly while the older ones are
<i>still </i>relevant.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1105" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="240" height="161" style="width:2.5in;height:1.677in" id="_x0000_i1104" src="https://files.constantcontact.com/ee1208b4001/a39c1a1c-42f2-4132-9030-fdde38a81f1a.png" alt="SellCell"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1103" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1102" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you're purchasing a new "smart" device, check with your service provider for trade-in deals. Or take a look at some of these sites to see where you can
get instant cash:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAenMLQJy4zHc2QPyZRc6Omy-ca6uQe8yPpZvbQj4I8fQGIFLaqyP_1bdgNLkC3qIesGVObGCDI5-erUwnwoF-gA==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://www.sellcell.com</span></b></a><b>
-</b> This site compares trade-in values from more than 40 buyback companies to find you the best deal for your smartphone.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAMSnAZrHXlXf4Wn3kZo6VKyvv66JlQNd1Vh0OFiIJ-anNmPVEFK7kQTgWKfaQMOq6gG6I7uBf8v-Y6w2p4CC2MQ==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://www.gazelle.com</span></b></a>
– Fill out a form and get an instant offer for your electronic device.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="451" height="369" style="width:4.6979in;height:3.8437in" id="_x0000_i1101" src="https://files.constantcontact.com/ee1208b4001/b226cc4e-8a3a-43e3-8475-1a208b77f740.png" alt="Gazelle"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">TIP:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> When sending in a device to any company,<b> take pictures
of it before mailing.</b> True story, I turned in a phone that was in perfect condition. When received, they revised the quoted offer and gave me a lower amount than originally promised as they said it had a cracked screen.
<b>My picture provided evidence that it did not and I received the full amount.</b>
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1100" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Give It New Life</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Even if you cancel your mobile contract with your provider to make
<i>calls</i>, <b>a smartphone is still a mini-computer.</b> With (or without) local wi-fi, a phone or tablet can have other uses.
<b>Here are some re-purpose ideas</b>.<o:p></o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1099" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="248" height="165" style="width:2.5833in;height:1.7187in" id="_x0000_i1098" src="https://files.constantcontact.com/ee1208b4001/cd85e521-445f-40e5-a5eb-8868d3e0c9ab.png" alt="phone as clock"><o:p></o:p></p>
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</td>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1097" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1096" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Use as a bedside alarm clock.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Convert it to be an e-reader.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Use it as a dedicated camera or video camera.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">A tablet can become a video-conferencing station.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Children can use a phone or tablet for games.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Hook your device up to a speaker for a dedicated sound system using iTunes, Spotify, or Pandora.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1095" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Donate Your Electronics</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You may have older devices that no longer have a resale value, but may be needed by others.
<b>Think about donating them</b>. Of course there are many deserving causes; here are some options...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Goodwill
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">– Check with your local store. Most will take computers, laptops, cell phones, printers, and more.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Your Local School, Library or Senior Centers</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> – Classrooms often
need electronics in newer working condition. Contact local administrators for options.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAA-bRP2bZUBXWtXfvQIpOyZEcH_j72VCAY0Z_d1ghAaZNYlvC3RjGWq55ETH2eXdDmBBhGMuZ9rITpwRw6oat2A==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://www.human-i-t.org</span></b></a>
- Human-I-T will pick up your equipment, securely wipe your devices of all sensitive data, and then refurbish them before distributing the equipment to people who lack access to technology.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIA4zWK6tkv-ON-zb5kR-ush0yFpcEoLCYLd_kUSBpudyFg8t-u4cbHKrTR52ZgpWsZWsCLLbH6glr24oaqH45H45qjWo_CiqBw&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://worldcomputerexchange.org</span></b></a>
– This organization (the WCE) helps youth in developing countries gain digital literacy. Donate electronics in working order. (Scroll to the very bottom on any page to find "Give Computers".)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIArkiZtME70VS5n_wUTsvFyz9cR3QZq0n5uOTKzmImiqXXZyLkvi3_xJMy53i2Qh4zx4Ge_P_ewl8kLxITCNzHlUaAV4-0KDva&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://www.cellphonesforsoldiers.com</span></b></a>
- Here you'll find the national non-profit organization dedicated to providing cost-free communication services and emergency funding to active-duty military members and veterans.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1094" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Where To Recycle</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If your device has come to the end of its life, here are ways to recycle or dispose of it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAgB0QkW9xgyy3Ds_Cu71bFt9eTHBh61UlZG_VzDXVtiuVHyIoIBWPDhw9u2drWHhnb-mw3c1BmuMTgNhELpxVxw==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://www.call2recycle.org</span></b></a>
– They specialize in reliable battery recycling programs with a network of thousands of public collection sites.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1093" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="274" height="123" style="width:2.8541in;height:1.2812in" id="_x0000_i1092" src="https://files.constantcontact.com/ee1208b4001/8ccd0d23-3ba9-45df-b3e3-e96ad8ca2fa9.png" alt="Earth911"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1091" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1090" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAZN8fQnKDk9Cq939TS_E8wJgJw6U_AFqj5TLNLwRGJMpZwWHI8jvWJdzaLxdUarZe_ZdShWIIN4Q=&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><b><span style="color:#3661BD">https://earth911.com</span></b></a>
– This database helps to find <i>local </i>places to recycle your unusable electronics.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Large Retailers</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> – Many large organizations have specific pages
offering recycling. Click on these for examples:<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIA370ronfeP7walWbUN2IveK3jkdR_HvLmzvqrBbj778Su-Ixu-8EZgAwav2rV_Xjcy3G5IXHFYnDRHNcmXnhPxNAjsi1IWGfWsCCqr1vhdB5mKeFYozvodLJrpUnHekwaDIknlsP4UWSoQASvmkhJZg==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:#3661BD">Best
Buy</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAvjOJNaMykEr78giOQNJrRNbN43Ox3cJX5UhQwL8N9aH8QaEK9qwsZtyhCBpfxQpFK93cLa4oTDf3MuXg2Xk00lePZ-V89elM-ei5iKFObjXIm8ucTQnMg48rDbYO46t7aui1cQ2FVwJX2ptTRCfsK7VDfHz-pWqa9KeSE9CAnq1V18od9LTRB75ggqiARBtz&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:#3661BD">Staples</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIA-fL4nv5iK9UIFb9tHNStJhy1rh5bwpT-qDDIidJtzmzj9FICx4M0ufu-UCQSwb5DgQcKd1MiGd6JJEGabuAeG8egGyfi3msqJw50Gh_r1OoPtLN3mnkfAA==&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:#3661BD">Apple
products</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAR8YOooPzOp7AJwreH4tDgcnzF1NiTrr5E9CQTD93KV3aRX0VM9bCQnHOrS-6liAyZCbr7cPE-nappTV89vI5KSuoLGl3Ypxh7vrjP776X5b0UWypuxdcQE5ovMR0BdbL1qUNbTPJr_OfE_bXrvOcNRIl0AEXgdqHMYsuRG351y-CRMqzDFGNmrIeDtr2dRyQQV2YIndR3x0=&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:#3661BD">Dell
electronics</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIA5FDEFrEEy3JvJNIDbP_IbmPQodRCliZfS6-_vy3eUAKZOHbISBnoQOM5rbum6UJcNMoNoGfLtYuI9ZaHGH5J20PsZeMDzDXip11gNb5p5U7BfsFhJX471-A2iK3FMZ-GsAC3pykI9gLKvfu8cZwOYeMma0AlRDQ7h5CdwcMK8eE=&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank"><span style="color:#3661BD">HP
recycling</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">City and County Disposal Sites
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">- Look for e-waste disposal/recycling on your local government websites. An internet search phrase you could use is:
<i>[name]county electronics disposal.</i> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Google It</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> – To find a local recycling provider in your area,
just search Google using phrases like <i>"Recycle electronics near me".</i> <o:p>
</o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="501" height="289" style="width:5.2187in;height:3.0104in" id="_x0000_i1089" src="https://files.constantcontact.com/ee1208b4001/95c35dc9-50c8-46b1-b8e3-e1a6766ad7eb.png" alt="Google it"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
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<div align="center">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1088" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="119" style="width:1.875in;height:1.2395in" id="_x0000_i1087" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1085" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1084" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: Email</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Start with "Oops"</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">OK</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">,
<b>sometimes you make a mistake with an email message</b>. Perhaps you forgot to add the attachment. Maybe you sent the wrong document. You could have mentioned incorrect data.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">In any case</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">, no matter what you've done, when you go to correct
it ... and you send a follow-up message ... <b>try starting the Subject with "Oops."</b>
<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">This single word (Oops)
<b>quickly conveys that there has been a problem and here comes the fix. </b>At the same time, it doesn't drip with "I'm sorry, I made a mistake" and needless explanations.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Oops, here is the reschedule link."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Oops, a correction for our call tomorrow."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Oops, here are the transactions for you."<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">A related article</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">:
<a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjdwFmQl2NHIAtbY9exvpEGtdIrvy3jcKTDS6f6WJcr95ujLjt9J5zb-FPS6zV4CyPkjq0UxXzPFbzsYjeCbkohyaqyfh0iXKvWgZA6HD11iegBJ1Kiw58l4D4h28NJZH9U1AYWmPI9kt&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A==" target="_blank">
<span style="color:#3661BD">"Are You Apologizing Too Much?"</span></a> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1083" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:#CF8F12;border-collapse:collapse;width:initial;moz-border-radius: 5px;border-radius: 5px;border-spacing: 0;min-width: initial">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001bdRifGWXiSQlWACerlvdoldLgUrdi8zrjgZ91_gtahfY08NXoZ-mjWgl1ZFSo_3HiOY0s5lAYUXX84jnmHChwbJsb6WDDgGi_d_GlmSGJDXIN2xPPsHUbI8PN32XfPXL88APnkJSwNzcOayLPGKqsJhDivlZcImn&c=WQdSnG82wGHGo6W8DGfcdLR9-4SGfPffcACu13wAzDzt4zcBQ70v3g==&ch=ExSoVe1dLzMvNSw9Zjevf-O9EPfXR6CPXcOWM44jSKeio7gDwIBo4A=="><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:white;text-decoration:none">SURVEY
DEADLINE EXTENDED - JAN. 31ST!</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;margin-right:3.5pt">
<tbody>
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="148" style="width:1.875in;height:1.5416in" id="_x0000_i1081" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1080" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1079" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1078" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Employees are walking billboards for your organization
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Yes, whether you like it or not, employees (and volunteers) are walking billboards for your organization ... twenty-four hours a day, seven days a week.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You will get good or bad press depending on whether the employees are satisfied in the organization, which in turn, depends on how much they feel they are
a part of the mission - and how empowered they are.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">This requires a three-part process for helping customers and solving problems that
<b>builds trust between the employees and the organization</b>.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">1. Defined Latitude</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. Empowered employees know precisely how
much give they have in any situation. It means they don't have to second-guess themselves when they make decisions because the manager has specified the bounds of their authority.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">2. Where to Go for More</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. When empowered employees have reached
the limit of their authority, they know the steps to take to find out additional information or to make suggestions.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">3. Think Outside the Box.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Empowered employees are not afraid
to think outside the box or offer ideas because they know they have management's support and that the executives want their input. They feel that the organization values their ideas and they strive to devise new ways to help the entity perform better.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">With an empowered environment,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> employees go out into the world
spreading great press and convincing others of the value your organization. <b>They become
<i>positive </i>mini-marketers!</b> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1077" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
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