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<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<div id="preheader">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Reminder:
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">When accessing resources at the
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for <b>both</b> the username and password when prompted.<br>
</span><span style="font-size:1.0pt">Beware of these types of email scams<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0083in;height:.0083in" id="_x0000_i1101" src="https://r20.rs6.net/on.jsp?ca=12c3dfdb-eda6-412c-ae4a-137c16ff5acd&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="500" height="110" style="width:5.2083in;height:1.1416in" id="_x0000_i1100" src="https://files.constantcontact.com/ee1208b4001/93006bb8-92de-4f95-a686-5d396417790e.png"><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1099" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgLUfgy7Dn-jmJ3bh9DPY2E9rf3B7v5-4azEesB1anptSRfrGEV0OE7MkWdsvTde2ynRQA_TI3lC0LMKD3T_sWXZFF-1ri_39sdCJbJXg22l3TOEAp0G95PEksOKftFzLeQPeNepQkySC%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375288842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=cdyCTUlcTS2xWA8ywkhcjBQU4ObsrfcU%2ByJJoKClDTA%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="600" height="360" style="width:6.25in;height:3.75in" id="_x0000_i1098" src="https://files.constantcontact.com/ee1208b4001/8f2c5d4f-6274-4e38-bed0-dd85e72e6629.png" alt="video"></span></a><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Photo by
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgLUfgy7Dn-jmT4jCBL0mbToSiwpH1ky1D1aQ9oh2ei1IuBPAEwsIHhOeHZcm4S7aSJ4L3C_q1jao26veNWUgEDE2ANjhB6FJvWBORdL8raf75c-7TaND3iaT1IFLMgDLrZDlSIrBJ1ioUr1LIL-DPgccv9XirpzEJ8C7Ex0eDIav1vYai5mo2vdNUj4LEM3p8sa-3w60kyj4Y1lGqIbNd2s%3D%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375288842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=D6lZGWAAUzHAj%2BwhfC%2FxGC9UQTo65YRczSFrgeMl%2BVA%3D&reserved=0" target="_blank">
<span style="color:#3661BD">Srikanth Adya</span></a> on <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgGaygrdzuMOiSm2vWy9vuaYLNZRGBeBH1KWL_XPR8k1Ys8XTHFKYhrrxTeMSKW8O_ZtwrSqMWpn0vIm9j0I3CE9fgHGI1Or1q-K27wYOU8bhovdPGVrZkMNJMfVnEi2n8O-Si5x0JOEy8Jiff6ZVjUTAvjp8-jiIMgSjAu9_ZW-05KmJ6w_5MHa72OVNnUzDK6fPt4wun1HKPMLOzRbK0Spm1P334379YQ%3D%3D%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375288842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Xlj0XcB7NQtm4O7sVsf86UZsd2HExVH7eUkwhlX1iaM%3D&reserved=0" target="_blank">
<span style="color:#3661BD">Unsplash</span></a><o:p></o:p></span></p>
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<p><b><span style="font-size:16.5pt;font-family:"Arial Black",sans-serif;color:#315FC3">This Week's EXTRAS! </span></b><b><span style="font-size:13.5pt;font-family:"Arial Black",sans-serif;color:#315FC3">
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1089" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">EMAIL: New Fraud Method to Avoid </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> <i>Intermediate</i><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1583in;height:.0083in" id="_x0000_i1088" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0083in;height:.05in" id="_x0000_i1085" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">We have written before about how to determine
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">if a suspicious email is legitimate or not. Unfortunately, these scammers continue to get better at disguising a fraudulent email to really make it look genuine.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">They make you wonder just enough</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> so that you will act on a request, click on a
link, or download something that you should not.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For example, many people have used PayPal at one time or another</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">… so it's not
alarming if you receive an email from this organization. For example, this email that appeared to be from PayPal<b> almost sucked me in ...
<i>because</i> it came from <a href="mailto:...@paypal.com">...@paypal.com</a>!</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">This is the note that appeared in my inbox</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. It wants me to click the button
<i>"View and Pay Invoice."</i> If I were to do that, and it happened to be a "phishing" ploy, they could plant malicious malware on my computer. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="535" height="330" style="width:5.575in;height:3.4333in" id="_x0000_i1084" src="https://files.constantcontact.com/ee1208b4001/291c12d9-830b-47fb-b991-136524beadb6.png" alt="email scam"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">So, I follow the first "Rule" and do my due diligence</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> to see if this email
<i>really</i> comes from PayPal.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">First, I look to see if the
<i>sending</i> email address has "paypal.com"</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> because we know that the company name<i> must</i> be immediately in front of the ".com" for it to be legitimate. It IS! Great,
it must be a real email.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">But I still know better than to click on the button</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">, and I
<i>do</i> know that I have not spent $1,000 on a Google Play eCard, so I scroll down to find the phone number to call.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="543" height="306" style="width:5.6583in;height:3.1916in" id="_x0000_i1083" src="https://files.constantcontact.com/ee1208b4001/be8eaafb-ad59-4d88-a678-58ba22738187.png" alt="Paypal note"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">It all looks legitimate, doesn't it?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I call the number. I get a male voice with a foreign accent answering. OK, there is a lot of outsourcing going on (and this
<i>is</i> a Saturday) so I may be getting PayPal.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">However</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">,
<b>I am suspicious</b>. I have to <i>ask</i> what company I've called. He tells me PayPal.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I explain that I have what I believed to be a fraudulent email and I want to be sure that PayPal doesn't think I owe them a thousand dollars.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">He politely says he'll look into it and take care of it.
<b>He acts like a customer service representative. </b>He looks up my account (so he told me) and sees that it is for a Google Play card.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">And then he says, "It's OK, I'll fix it and refund your money."</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Humm, why refund
something that I haven't spent? Fortunately, it triggers distrust and <b>I remember that
<i>another </i>important technique </b>is: <i>don't </i>call the number listed;<b> instead, look up the
<i>official </i>PayPal number on their website and call <i>that</i>.</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">So I do. Wow, what a difference. Yes, I got a male voice with a foreign accent, however, he answered with a greeting and identified himself as being with PayPal.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">What's Really Going On...</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Continuing the call, I tell him I am checking this out because the email seemed to come legitimately from PayPal.com. I wanted to be sure it was bogus and that I was not being
charged.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">He explained that every day now, many people are
<b>creating new PayPal accounts within the legitimate system, to be able to send out these "phishing" emails</b> with PayPal.com in them. <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I was told NOT to click on any web links in it, nor any URLs because that is what gives the sneaky folks access to my computer. (I hadn't!)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">He said to do two things:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo7">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Forward the email
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">to:<b> <a href="mailto:spoof@paypal.com">spoof@paypal.com</a></b>.
<b>Then delete it</b>. (Don't mark it as spam because that may prevent future emails from the real PayPal getting through.)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo7">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Write down the real customer phone number
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">so that you can compare it to what has been put in the phishing email message: 888-221-1161. You will not see the REAL PayPal customer support phone number in a fraudulent
message.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Looking Back with a More Critical Eye</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">OK, crises averted. But should I have figured it out myself? <b>I look back at the email for more clues.</b><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Hmmm…
<b>two little things would not have been in a legitimate email.</b> Can you tell what they are?<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="489" height="301" style="width:5.0916in;height:3.1333in" id="_x0000_i1081" src="https://files.constantcontact.com/ee1208b4001/99b6abb6-a391-46b9-ac5b-437425085ee2.png" alt="clues in email"><o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The first is the mistyping of the company name.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> It is PayPal (two capital "P"s)
… not Paypal. Clearly, a business would not sway from its branding.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The second is the greeting: "Hello, Paypal"</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. Really?! Even ignoring the comma
in front of the name, no one would <i>ever</i> put its own company name in an intro to me.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1080" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="15" height="1" style="width:.1583in;height:.0083in" id="_x0000_i1079" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1077" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0083in;height:.05in" id="_x0000_i1076" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#315FC3">Clues to Spot an Email Scam</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">There are specific red flags to spot when you receive a questionable email. Read more about these in the Tech-Talk article,
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgCnvSDylK3ZGycM3DhYUfpuwSoq9uxOCEgsne4_TK_Q9yYOh0HDK8-LqV4y-WoY8bvRBIvfUHYZ952hzLDukQwhmhlRSQ3gGpbhLq1YUq-lWPdevtyIMRKVcV7-tkW7C_pM8rDsPSubj%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375445059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=poMG7%2FbXMrOz3wrS%2BsGQ2iVKGaV3i3juRppev2X48rA%3D&reserved=0" target="_blank">
<b><span style="color:#3661BD">6 Ways to Detect Email Scams</span></b></a>.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Watch for these clues:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Always look closely at the email "from" address.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The email content may have broken English, misspelled words, or no punctuation.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">It asks for a reply with personal information.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The email contains suspicious links and/or attachments.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The subject line (or email content) contains urgent or threatening language.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo8">
<![if !supportLists]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The content of the email is designed to trick you with an enticing offer or story.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Read about other
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">things that you can do to protect your computer and documents in the event that an email scam (or another breach) happens, in this Tech-Talk article,
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgAG1rV7GXS0fNSAkov5g6saQp14adbqfaVhG-CMxrsiF017aX-TaY_y-v4-lcYQmbOG9cIiizvi3FOq-aVltex2BDdRpwY0JRxqkfFJU9fno7lw5QdZdey2AE4SN0-5ki9SzBu1dQ7d6oe8Fd5VWB_oKwrOczl6Vm4DhYhqUMMYam1FWCIIcSDo%3D%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375445059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZxnP1Adp9L2y67t0MLw9vgrTMKlAjUYmx27Evde8pT4%3D&reserved=0" target="_blank">
<b><span style="color:#3661BD">PART 2 Email Scams: 4 Ways to Protect Your Computer and Files</span></b></a><b>.</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1075" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="180" height="119" style="width:1.875in;height:1.2416in" id="_x0000_i1074" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1583in;height:.0083in" id="_x0000_i1073" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0083in;height:.05in" id="_x0000_i1072" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1071" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Writing</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Must" instead of "have to"</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I have to tell you something." Sounds pretty important, right? You often use the words "have to" to show a need or obligation.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">But what if you could swap that phrase with the word "must"?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I must tell you something." Makes a stronger statement, for sure!<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Here are some more examples</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> for you to consider. Which of the two feels <i>stronger</i> to
you?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"We have to buy another ticket."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"We must buy another ticket."<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"You have to come to the party."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"You must come to the party."<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I must study so I can pass the test."<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I have to study so I can pass the test."<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo12">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I must eat this because I want to be healthier."<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"I have to eat this because I want to be healthier."<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Look for ways to swap out</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> the "have to" phrase and replace it with the word "must"
to make your statements more compelling.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1070" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="180" height="148" style="width:1.875in;height:1.5416in" id="_x0000_i1069" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1583in;height:.0083in" id="_x0000_i1068" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0083in;height:.05in" id="_x0000_i1067" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.05in;height:.0083in" id="_x0000_i1066" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership: Meeting Productivity</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I bet you think that if your meeting has an agenda, you'll be more productive, right?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Certainly, that is true but there is another aspect to this planning tool that will increase the effectiveness of your time together even more.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Each agenda item falls into one of two groups</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">: topics that will require
<i>processing</i>; and those which are for <i>sharing </i>only (no discussion needed or wanted). <o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Information Processing (IP)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo13">
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Information Sharing (IS)<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can group all the<b><i> Information Sharing</i></b> items together if you like. And you can assign less time to these types of agenda items. But regardless of <i>when </i>you
talk about them, the group knows that they don't have to do any processing. Just listen and ask questions to clarify.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Each of the <b><i>Information Processing</i></b> topics receives more time allocation. The group understands that there is an objective to the conversation. Often a decision
to be made. The discussion moves toward that goal.<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Here are some examples:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">Topic</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></b></p>
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<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">IP or IS</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></b></p>
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<p align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">Objective</span></b><b><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></b></p>
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<p><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Event Calendar Updates<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Info Sharing<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">n/a<o:p></o:p></span></p>
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<p><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Status on renovation<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Info Sharing<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">n/a<o:p></o:p></span></p>
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<p><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Hybrid meeting equipment<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Info Processing<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Decide: What to buy.<o:p></o:p></span></p>
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<p><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Summer Picnic<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Info Processing<o:p></o:p></span></p>
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<p align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333">Decide: If and when<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Try this concept the next time you have an agenda</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. Share the purpose with your
group so that everyone is on the same page. See if this approach makes your meetings more focused and productive. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgKbvD9mMT9VhPztuLUA5_SfRO98p0i_Cwftb78TwOxpmbNFbMq6bkkiJwv0ZNJrjnlOiOS9C_MIhRKhGGOAERIypf3BjvfucCkZ9BLToVzvA%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375445059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Ee9hFXVFJf8PApz6kep5r7bDQWi2xB%2FIN4TIql4FUTQ%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="272" height="182" style="width:2.8333in;height:1.8916in" id="_x0000_i1065" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0018vfYkqXBFSXHLQlHcSz3o8aAL_jNxJv_BHWSYgyCYCOHxfZXJiBjgG2hl8NsKkpKnd5l6FjAplIBJVnUxrFwUOtzbB4O2c3nY_o1Pp4dptaTi2cXRQ51WJ3Qoj-wuu9a9ly6QQh1Vt3FV1VEQGeg5RilWgL-fy7mreky3Hhvhp4%3D%26c%3DOmCu-MzHJ_0s-eN1NjGfL2i8GVRAbYd-YcUNe8_ZZIjJevX7PIJnOA%3D%3D%26ch%3D2yMS4e7IWe443inGqsPthLdOtP-0UkPfjc3K_pHCOXZ4jH8ajuMnWA%3D%3D&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C54576a1457d3461fc48a08daabce6eb9%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638011200375445059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=RTmyhZwBEZvAuggxTVQ0RizYDifWZ%2BvkHOhrtNNQHCU%3D&reserved=0"><span style="text-decoration:none"><img border="0" width="271" height="182" style="width:2.825in;height:1.8916in" id="_x0000_i1064" src="http://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2022 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients,
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal">Public Library Consultant / CE Coordinator<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
<span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.oregon.gov%2Flibrary&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Q0IUFoNN7p%2BwYpiOh%2FVZHVuQk2s54%2FVmGSvXvUTTECM%3D&reserved=0">
<span style="color:#0563C1">www.oregon.gov/library</span></a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal">Follow @StateLibraryOR: <a href="https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffb.me%2FStateLibraryOR&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZS4P8Yn%2FayGmhdFIpwMCgPID3SVJP7Ss2%2FsqXt1wxfo%3D&reserved=0">
<span style="color:#0563C1">Facebook</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FStateLibraryOR&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFG9EKRY7h7Orx8XUrStlORz3UbCbC5QmR3luecsMGg%3D&reserved=0">
<span style="color:#0563C1">Twitter</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fstatelibraryor%2F&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=xAMEtO1kPTjaZBKhLjnu3n7aF9nPrzOEcuf2shr107Q%3D&reserved=0">
<span style="color:#0563C1">Instagram</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpinterest.com%2Fstatelibraryor%2F&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=07T2F7qkar3GE2IezhNSt9Iaz5Hiq%2B3fymaf64r8Yp0%3D&reserved=0">
<span style="color:#0563C1">Pinterest</span></a> <b>|</b> <a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUC0-kU8Gu0jS_YcnXg-b_TRA%2Ffeatured&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=alWiyxBg07h8R4rYTAYi9TniQY4OJwGllAfrOrwi1nE%3D&reserved=0">
<span style="color:#0563C1">YouTube</span></a><o:p></o:p></p>
<p class="MsoNormal"><b>Continuing Education Resources: </b><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.osl.state.or.us%2Fconted&data=05%7C01%7CDarci.HANNING%40slo.oregon.gov%7C07a5a331924f4aed518708daa658b223%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638005197151230437%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=xhXJhX1Mol3Wo6MzP%2BeM4l51Vpy6Ro2RW1UVCHkAs3Y%3D&reserved=0"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><o:p></o:p></span></p>
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